Email notifications problems on Reviewboard 4.0.3, Djblets 2.2.3 and python 3

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Дмитрий Лисичкин

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Jul 23, 2021, 4:10:12 AM7/23/21
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Hello.
Unfortunately I still can't make email notifications works on our reviewboard insall even after all related fixes.

Mail server admin say that mail server even not receive mails from reviewboard server so thats not about mail filtering on mail server.
Only one thing works fine - sending test e-mail from settings page.

I tried to see some source code to locate a problem but not find anything (it's hard when you have close to zero python experience=)).

Reviewboard not show anything related in logs even in debug mode. I don't see any errors.
I understand that in my words there no too much helpful information so can you help me to debug that thing?

Дмитрий Лисичкин

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Jul 30, 2021, 4:10:45 AM7/30/21
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Ok, I think i found it.
Finally got email message after installing ReviewBoardPowerPack (it was disabled on reviewboard 3 and still disabled on reviewboard 4).
We don't use it but email start working after install.
пятница, 23 июля 2021 г. в 11:10:12 UTC+3, Дмитрий Лисичкин:

Дмитрий Лисичкин

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Jul 30, 2021, 4:27:06 AM7/30/21
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I see ntlm3 in list of installed packages it maybe a reason (we use Microsoft Exchange, AD, etc).

пятница, 30 июля 2021 г. в 11:10:45 UTC+3, Дмитрий Лисичкин:

Дмитрий Лисичкин

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Aug 2, 2021, 1:30:28 AM8/2/21
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Was wrong again. I got only messages from superuser and only if I use "Publish review and only e-mail the owner".
Still don't understand anything.
пятница, 30 июля 2021 г. в 11:27:06 UTC+3, Дмитрий Лисичкин:

David Trowbridge

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Aug 2, 2021, 1:42:08 AM8/2/21
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Do you have mailing list(s) configured for your repositories? If so, can you try removing them?

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Дмитрий Лисичкин

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Aug 2, 2021, 5:53:19 AM8/2/21
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Do you mean mailing list for review groups?
Mailing list is empty. I try to uncheck "Send e-mail only to the mailing list" too - no help.
And yes we use review groups and default review groups.
Also I changed one review request for test, explicit set reviewvers and remove review groups - no effect.
понедельник, 2 августа 2021 г. в 08:42:08 UTC+3, trow...@gmail.com:

Tab10id

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Jan 12, 2022, 9:30:45 AM1/12/22
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I finally found out what problem it is
We have too long names in Russia=)
Bug was fixed but only on actual django versions.

пн, 2 авг. 2021 г., 12:53 Дмитрий Лисичкин <tabloid...@gmail.com>:
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Tab10id

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Jan 13, 2022, 6:55:54 AM1/13/22
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Want to add some additional information.
For reproduction you just need an account with long firstname/lastname and python3 (>= 3.5.10, 3.6.11, 3.7.8, 3.8.4, 3.9.0a6).
For now I "fix" this by edit build_email_address in djblets/mail/utils.py (by disabling `if full_name` block).


ср, 12 янв. 2022 г., 17:30 Tab10id <tabloid...@gmail.com>:
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