Key Responsibilities
· Serve as the primary Salesforce architecture advisor for RCS during implementation and early platform adoption, while developing a practical understanding of biorepository, clinical supply, kitting, and EPL Archives operating needs.
· Partner with the systems integrator and Third Wave Analytics implementation team to review architecture, configuration patterns, data models, integration approaches, and release decisions for the Lockbox LIMS implementation.
· Ensure Salesforce design decisions support operational efficiency, scalability, usability, maintainability, audit readiness, and long-term platform evolution across RCS service lines.
· Guide integration strategy across Salesforce-native capabilities and adjacent enterprise systems, including SAP, finance/revenue processes, data lake or BI/reporting platforms, portal capabilities, and other operational applications.
· Assess and influence data migration, data exchange, and master-data concepts so that operational workflows, reporting needs, client-facing capabilities, and downstream enterprise data use are considered early.
· Help establish architectural governance for the Salesforce ecosystem, including design standards, environment strategy, security/permission models, release practices, documentation expectations, and technical decision records.
· Translate complex Salesforce, integration, and platform architecture topics into clear recommendations for business, operations, quality, IT, and executive stakeholders.
· Collaborate across cross-functional teams to balance near-term implementation delivery with RCS’s longer-term modernization roadmap, including future service expansion, acquisitions, and enterprise portal/data strategies.
· Provide an independent internal perspective during partner-led implementation, identifying risks, tradeoffs, dependencies, and design choices that may affect performance, validation, supportability, or business adoption.
· Support future enhancements after initial implementation by building institutional knowledge of the Salesforce/Lockbox architecture and advising on how the platform should evolve with RCS operations.