Genesys Cloud CX Developer

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Bharath kumar

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Sep 4, 2025, 1:51:40 PM (4 days ago) Sep 4

Title : Genesys Cloud CX Developer

Location : Remote

Duration : 1+ Year

INDEPENDENT VISA ONLY

Job Description:

· Minimum 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.

· Hands-on experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows.

· Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menus based on customer treatment strategies.

· Thorough understanding of Genesys Framework and integration with internal and external components.

· Genesys Cloud CX certified professional in one or more focused solution areas (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)