calling +1234 is giving Call to +1234 has failed with "Problem to setup services".

Carlos Kekwa

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Dec 15, 2016, 10:05:16 AM12/15/16

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dears,

when i make peer-to-peer calls everything is working fine . but when i call from olympus to +1234, or from client iOs to +1234 i have this problem.

Call to +1234 has failed with "Problem to setup services".

let's mention that media server is working

ps aux | grep java

java -Dprogram.name=run.sh -server -Djava.net.preferIPv4Stack=true -Djavax.net.ssl.trustStore=/opt/Restcomm-JBoss-AS7/standalone/configuration/restcomm-combined.jks -Djavax.net.ssl.trustStorePassword=fibler -Djava.ext.dirs=/opt/Restcomm-JBoss-AS7/mediaserver/lib:/usr/lib/jvm/java-7-oracle/jre//../jre/lib/ext -Dmbrola.base=/opt/Restcomm-JBoss-AS7/mediaserver/mbrola -classpath /opt/Restcomm-JBoss-AS7/mediaserver/bin/run.jar org.mobicents.media.server.bootstrap.Main

root 2267 6.6 1.2 5248800 410268 pts/1 Sl+ 14:59 0:19 java -D[Standalone] -server -XX:+UseCompressedOops -Xms64m -Xmx512m -XX:MaxPermSize=256m -Djava.net.preferIPv4Stack=true -Djboss.modules.system.pkgs=org.jboss.byteman -Djava.awt.headless=true -Dhttps.protocols=TLSv1.1,TLSv1.2 -Dsun.security.ssl.allowLegacyHelloMessages=false -Djsse.enableSNIExtension=true -Djdk.tls.ephemeralDHKeySize=2048 -Djboss.server.default.config=standalone-sip.xml -Dorg.jboss.boot.log.file=/opt/Restcomm-JBoss-AS7/standalone/log/server.log -Dlogging.configuration=file:/opt/Restcomm-JBoss-AS7/standalone/configuration/logging.properties -jar /opt/Restcomm-JBoss-AS7/jboss-modules.jar -mp /opt/Restcomm-JBoss-AS7/modules -jaxpmodule javax.xml.jaxp-provider org.jboss.as.standalone -Djboss.home.dir=/opt/Restcomm-JBoss-AS7 -Djboss.server.base.dir=/opt/Restcomm-JBoss-AS7/standalone -b 172.17.0.2 -Djboss.bind.address.management=172.17.0.2

Please advice.

Carlos Kekwa

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Dec 15, 2016, 10:15:21 AM12/15/16

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should

TTS be enabled?

Antonis Tsakiridis

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Dec 16, 2016, 3:52:48 AM12/16/16

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Hi Carlos,

For +1234 I don't think you need TTS because it's a play, not a say.

Can you share logs both from the client and server (restcomm and media server)?

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Carlos Kekwa

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Dec 16, 2016, 5:01:52 AM12/16/16

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i think docker is creating many problem ! is there a link you can provide to install and run restcomm without a docker ?

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Carlos Kekwa

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Dec 16, 2016, 5:32:59 AM12/16/16

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All the things i am trying to do is a load-test and it is stopping with this result on :

sipp -sf ./UAC_G711alaw.xml -s 1234 35.163.81.11:5080 -l 3000 -m 2000 -r 30 -trace_screen -trace_shortmsg -trace_err -recv_timeout 400000 -t un -nr -i 192.168.10.109

Call-rate(length) Port Total-time Total-calls Remote-host

30.0(0 ms)/1.000s 5060 33.83 s 1015 35.163.81.11:5080(UDP)

24 new calls during 0.772 s period 1 ms scheduler resolution

1015 calls (limit 3000) Peak was 1015 calls, after 33 s

0 Running, 1016 Paused, 26 Woken up

0 dead call msg (discarded) 0 out-of-call msg (discarded)

1017 open sockets

what does this mean ? max limit capacity of the server is 1015 simultanous call ?

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Eleftherios Banos

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Dec 19, 2016, 7:10:40 AM12/19/16

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Hi Carlos,

I think that the problem you are facing is due to that RestComm not able to download the corresponding RCML (Reason: Exception,while,trying,to,download,RCML).

You need to provide us with the configuration you are using to run RestComm-Docker.

You can find documentation for both Binary and Docker Here: http://documentation.telestax.com/connect/configuration/index.html#binary-installation-and-start

Regards

On Thursday, December 15, 2016 at 5:05:16 PM UTC+2, Carlos Kekwa wrote:

Carlos Kekwa

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Dec 19, 2016, 7:23:58 AM12/19/16

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these are the settings used :

#!/bin/bash
#Default ENV vars for Amazon AMI
#LOGS


echo -e "/var/log/restcomm" > /etc/container_environment/RESTCOMM_LOGS
echo -e "restcomm_core" > /etc/container_environment/CORE_LOGS_LOCATION
#echo -e "restcomm_trace" > /etc/container_environment/RESTCOMM_TRACE_LOG
echo -e "media_server" > /etc/container_environment/MEDIASERVER_LOGS_LOCATION


echo -e "rst.fibler.com" > /etc/container_environment/RESTCOMM_HOSTNAME

#SSL certificate
echo -e "AUTH" > /etc/container_environment/SECURESSL
echo -e "strict"> /etc/container_environment/SSL_MODE

echo -e "TRUE" > /etc/container_environment/DISABLE_HTTP
#echo -e  "restcomm-combined.jks"   > /etc/container_environment/TRUSTSTORE_FILE
echo -e "fibler" > /etc/container_environment/TRUSTSTORE_PASSWORD
echo -e "fibler_cert" > /etc/container_environment/TRUSTSTORE_ALIAS


#Functional configuration.
echo -e "TRUE" > /etc/container_environment/USE_STANDARD_HTTP_PORTS
echo -e "TRUE" > /etc/container_environment/USE_STANDARD_SIP_PORTS
echo -e "65000" > /etc/container_environment/MEDIASERVER_LOWEST_PORT
echo -e "65050" > /etc/container_environment/MEDIASERVER_HIGHEST_PORT

#Log
echo -e "DEBUG" > /etc/container_environment/LOG_LEVEL




##TTS - this is a free acount KEY - please create your personal key (http://www.voicerss.org/)
#echo -e "7b3fc68522d4420cb2ea1cf65c4e6315" > /etc/container_environment/VOICERSS_KEY

#RVD_LOCATION
echo -e "/var/restcomm/rvd/workspace" > /etc/container_environment/RVD_LOCATION

#Persistent Data(If need to persist date, else data will be lost everytime container is deleted)
#MYSQL
echo -e "databaseuser" > /etc/container_environment/MYSQL_USER
echo -e "databasepass" > /etc/container_environment/MYSQL_PASSWORD
echo -e "ip" > /etc/container_environment/MYSQL_HOST
echo -e "restcomm" > /etc/container_environment/MYSQL_SCHEMA



#cerificate (If secure=AUTH)
echo -e "https://youtakeadvantage.com/keystore.jks" > /etc/container_environment/CERTCONFURL

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Eleftherios Banos

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Dec 20, 2016, 8:43:48 AM12/20/16

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Hi Carlos,

Can you provide some RestComm logs from the issue.

There must be an error appearing when you are trying to call 1234.

Lefteris.

On Thursday, December 15, 2016 at 5:05:16 PM UTC+2, Carlos Kekwa wrote:

Carlos Kekwa

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Dec 20, 2016, 8:46:41 AM12/20/16

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I rebooted all the server and installed everything from scratch and it worked fine.

Now we are considering ios app with another sip solution! When making calls errors concerning dtls is poping in the console! Does this mean a tls cert shld be installed ?

Many thanks,

Carlos

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Antonis Tsakiridis

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Dec 23, 2016, 3:47:31 AM12/23/16

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Hi Carlos, can you share the full log with the DTLS issue that is popping?

On Tue, Dec 20, 2016 at 3:46 PM, Carlos Kekwa <carlos...@gmail.com> wrote:

I rebooted all the server and installed everything from scratch and it worked fine.
Now we are considering ios app with another sip solution! When making calls errors concerning dtls is poping in the console! Does this mean a tls cert shld be installed ?

Many thanks,

Carlos

On Tue, Dec 20, 2016 at 3:43 PM Eleftherios Banos <eleftherios.banos@telestax.com> wrote:

Hi Carlos,

Can you provide some RestComm logs from the issue.
There must be an error appearing when you are trying to call 1234.

Lefteris.

On Thursday, December 15, 2016 at 5:05:16 PM UTC+2, Carlos Kekwa wrote:
dears,

when i make peer-to-peer calls everything is working fine . but when i call from olympus to +1234, or from client iOs to +1234 i have this problem.

Call to +1234 has failed with "Problem to setup services".

let's mention that media server is working

ps aux | grep java

java -Dprogram.name=run.sh -server -Djava.net.preferIPv4Stack=true -Djavax.net.ssl.trustStore=/opt/Restcomm-JBoss-AS7/standalone/configuration/restcomm-combined.jks -Djavax.net.ssl.trustStorePassword=fibler -Djava.ext.dirs=/opt/Restcomm-JBoss-AS7/mediaserver/lib:/usr/lib/jvm/java-7-oracle/jre//../jre/lib/ext -Dmbrola.base=/opt/Restcomm-JBoss-AS7/mediaserver/mbrola -classpath /opt/Restcomm-JBoss-AS7/mediaserver/bin/run.jar org.mobicents.media.server.bootstrap.Main

root 2267 6.6 1.2 5248800 410268 pts/1 Sl+ 14:59 0:19 java -D[Standalone] -server -XX:+UseCompressedOops -Xms64m -Xmx512m -XX:MaxPermSize=256m -Djava.net.preferIPv4Stack=true -Djboss.modules.system.pkgs=org.jboss.byteman -Djava.awt.headless=true -Dhttps.protocols=TLSv1.1,TLSv1.2 -Dsun.security.ssl.allowLegacyHelloMessages=false -Djsse.enableSNIExtension=true -Djdk.tls.ephemeralDHKeySize=2048 -Djboss.server.default.config=standalone-sip.xml -Dorg.jboss.boot.log.file=/opt/Restcomm-JBoss-AS7/standalone/log/server.log -Dlogging.configuration=file:/opt/Restcomm-JBoss-AS7/standalone/configuration/logging.properties -jar /opt/Restcomm-JBoss-AS7/jboss-modules.jar -mp /opt/Restcomm-JBoss-AS7/modules -jaxpmodule javax.xml.jaxp-provider org.jboss.as.standalone -Djboss.home.dir=/opt/Restcomm-JBoss-AS7 -Djboss.server.base.dir=/opt/Restcomm-JBoss-AS7/standalone -b 172.17.0.2 -Djboss.bind.address.management=172.17.0.2

Please advice.

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