Downloading Collection Error

Chad

unread,

Sep 8, 2021, 8:57:14 AM9/8/21

to ResourceSpace

I have upgraded to the latest version of RS from a version many years ago.

Everything is working great except when trying to download a collection.

The error is. "403 - Forbidden: Access is denied - You do not have permission to view this directory or page using the credentials that you supplied."

This is for all collections and my own collections.

Please advise.

reidb...@gmail.com

unread,

Sep 8, 2021, 2:28:51 PM9/8/21

to ResourceSpace

Check that your webserver has permission to write to the tmp directory the RS installation uses. Files are copied/zipped to the tmp directory and then downloaded from there. By default the tmp directory is inside of filestore

Chad

unread,

Sep 11, 2021, 11:31:49 AM9/11/21

to ResourceSpace

The permissions are correct. No issues there. I think it may have something to do with the migration from an older version to the latest version.

Mike Perry

unread,

Sep 12, 2021, 8:16:03 AM9/12/21

to ResourceSpace

1. Have you checked the server logs for errors?

2. Have you enabled the RS Debug Log in System | Console to look for more details?

Reply all

Reply to author

Forward