ImageMagick/ghostscript/thumbnail problem

[DGire]

Hello again,

I've a problem creating thumbnails. It works fine for jpg's but when
I enable ImageMagick it comes back with an error regardless of what
filetype I try it on and it doesn't create the thumbnail but does add
the file to the database

"Received HTTP status 502 Bad Gateway"

If I go to the installation check it tells me Imagemagick is OK.

I'm running this on a windows 2003 server with IIS6.

PHP version 5.3.0 OK
MySQL version 5.1.37-community OK
GD version bundled (2.0.34 compatible) OK
ImageMagick-6.5.4-Q16
Ghostscript gs8.70
ResourceSpace_2_2_1289

With or without ImageMagick disabled in the config file Ghostscript
won't create thumbnails for PDF's either. Not sure it's related
perhaps for another post.

[DGire]

It seems I get that error if I uncomment anything in

# ---- Paths to various external utilities ----


Below is a copy of my config file. I tried using the dos paths eg; c:
\progra~1 etc instead of the full paths but that wouldn't work... and
the exiftool doesn't work and it has a short path.

<?php
###############################
## ResourceSpace
## Local Configuration Script
###############################

# All custom settings should be entered in this file.
# Options may be copied from config.default.php and configured here.

# MySQL database settings
$mysql_server = 'localhost';
$mysql_username = 'root';
$mysql_password = 'xxxxxxxxx';
$mysql_db = 'imagebank';

# Base URL of the installation
$baseurl = 'http://base:8888';

# Email settings
$email_from = 'xxxxxxxxxxxxx';
$email_notify = 'xxxxxxxxxxxx';

$spider_password = 'xxxxxxxxxxx';
$scramble_key = 'xxxxxxxxxx';

# Paths
$research_request = false;
$config_windows = true;
$ftp_server = 'my.ftp.server';
$ftp_username = 'my_username';
$ftp_password = 'my_password';
$ftp_defaultfolder = 'temp/';

# Enable work-arounds required when installed on Microsoft Windows
systems
$config_windows=true;

$plugins=array("refineresults");

# ---- Paths to various external utilities ----

# If using ImageMagick, uncomment and set next 2 lines
$imagemagick_path="D:\\Program Files\\ImageMagick-6.5.4-Q16";
$ghostscript_path="C:\\gs\\gs8.70\\bin";

# If using FFMpeg to generate video thumbs and previews, uncomment and
set next line.
# $ffmpeg_path="/usr/bin";

# Install Exiftool and set this path to enable metadata-writing when
resources are downloaded
# $exiftool_path="c:/";

[Mike]

Hi DGire,

I assume you are running RS on windows. One thing I noticed when you
install ImageMagic, GS, and Exiftool try to install them directly to
your C:\ or D:\. For some reason the path doesn't work when you have
spaces like in "D:\\Program Files...". I had the same problem and to
get around it had to install them as follows:

# If using ImageMagick, uncomment and set next 2 lines

$imagemagick_path="C:/IM";
$ghostscript_path="C:/gs/gs8.64/bin";

# If using FFMpeg to generate video thumbs and previews, uncomment and
set next line.

$ffmpeg_path="C:/IM";

# Install Exiftool and set this path to enable metadata-writing when
resources are downloaded

$exiftool_path="C:/ExIFTool";

I'm also using RS v 2.1.890 so not sure what would have changed in 2.2
but this may help you.

Mike

[Gizzmo]

Looks like I have the same problem
Jpg files get a thumbnail whitout any problem
Once i try a eps file i get the "no preview avalible"

Any ideas?

[Merrickk]

Where did you get this version of RS? Is that a typo? 1289? 1269 is
what is currently posted.

I'm also trying to get this working on IIS6 2003

mer,

On Sep 1, 10:33 am, DGire <davidg...@gmail.com> wrote:

[Merrickk]

Never mind, i saw this version in another thread.

Still having major issues with IIS.

[Nuno Caminada - Gmail]

Hello,

I´m also having problems with ImageMagick on MS Server 2003, IIS6 and RAW
files.

It seems that the "DCRAW" component has issues with MS Server 2003.

I was finally able to solve the problem with a version of DCRAW compiled on
Server 2003
(http://www.insflug.org/raw/article/39/dcraw-build-883-built-with-microsoft-compiler-update).
Perhaps this affects other components as well.

My suggestion would be to download all source files and compile all parts of
ImageMagick on a Server 2003 machine with MS Visual Studio.

A RS installation on XP worked without any glitches, this seems to be a
Vista and Server 2003 issue.

Good luck.

NC

[DGire]

Thanks for the feedback.

I have the exiftools installed on the C: drive in c:\exiftools .
Config file has the following line and $exiftool_path="c:/"; and in
the installation check I get an 'OK' . I've disabled everything else
including GS and Imagemagick. When I try to import an image I get the
"Received HTTP status 502 Bad Gateway". So I don't think it's related
to the spaces as there are none in that path. I wish I understood
what it was doing after I hit the import button so I could
troubleshoot. Will keep digging as the ResourceSpace is pretty slick
& fast and I don't want to give up now..!

On on related note where should the Exif info show up... I don't see
any exif info anywhere so perhaps it's just not working.



On Sep 2, 4:03 pm, "Nuno Caminada - Gmail" <nuno.camin...@gmail.com>
wrote:

> Hello,
>
> I´m also having problems with ImageMagick on MS Server 2003, IIS6 and RAW
> files.
>
> It seems that the "DCRAW" component has issues with MS Server 2003.
>
> I was finally able to solve the problem with a version of DCRAW compiled on
> Server 2003

> (http://www.insflug.org/raw/article/39/dcraw-build-883-built-with-micr...).

[Merrickk]

In IIS6, Win2003 I had to install the Visual C++ runtime libraries
32bit (my system) for ImageMagick to work.

Mer

[DGire]

Install that but didn't make a difference.

The 502 error indicates one of the following. I get the message
straight away so I doubt it's a timeout issue.

502 - Web server received an invalid response while acting as a
gateway or proxy.
502.1 - CGI application timeout.
502.2 - Error in CGI application.

> > > NC- Hide quoted text -
>
> - Show quoted text -

[Merrickk]

Did you add the iis user to the directories where the extensions are
stored?

Also, I had to add command line access to the IIS user even though I
was using FastCGI.

cacls c:\windows\system32\cmd.exe /E /G IUSR_MYPC:F

iusr_mypc make your own value.

This got my uploads working, however I still have no thumbnails. Also
video playback isn't working, but video thumbnails are working....

Mer

[Moxtell]

Hey
Ia have the exact same problem.
All looks OK - but only default Thumbnails - also for PDF etc. Have
tried all the above with no luck.
RS uploads fine - but no thumbnail/preview of anything. ImageMagick is
installed - I have tried installing other versions - have installed
direclty in C:/IM etc. No luck. Have of course changed config files
accrodingly...

My Install check says:

PHP version 5.2.4 OK
MySQL version 5.0.24a-community-nt OK

GD version bundled (2.0.34 compatible) OK

PHP.INI value for 'memory_limit' 256M OK
PHP.INI value for 'post_max_size' 100M OK
PHP.INI value for 'upload_max_filesize' 100M OK
Write access to 'filestore' directory OK
Blocked browsing of 'filestore' directory OK
ImageMagick OK
FFmpeg OK
Ghostscript FAIL: 'C:\Program Files\gs/gs' not found
EXIF extension installed FAIL
Exiftool OK

Ghostcript will not show up - have installed it twice in different
directories...
My Config sayes:

###############################
## ResourceSpace
## Local Configuration Script
###############################

# All custom settings should be entered in this file.
# Options may be copied from config.default.php and configured here.

# MySQL database settings
$mysql_server = 'localhost';
$mysql_username = 'root';

$mysql_password = '********';
$mysql_db = 'resourcespace';

# Base URL of the installation

$baseurl = 'http://www.okologi.dk/DAM1';

# Email settings
$email_from = 'mym...@okologi.dk';
$email_notify = mym...@okologi.dk';

$spider_password = '*******';
$scramble_key = '*******';

# Paths
$research_request = false;
$config_windows = true;

$imagemagick_path='C:\ImageMagick-6.3.0-Q16';
$ffmpeg_path='C:\Program Files\ImageMagick-6.4.5-Q16';
$ghostscript_path='C:\Program Files\gs';
$exiftool_path='C:\exiftool';
$defaultlanguage = 'da';
$ftp_server = '192.0.0.1';
$ftp_username = 'username';
$ftp_password = 'password ';
$ftp_defaultfolder = 'DAM1/';


Any clues? PLease help....

:(
Morten

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[Merrickk]

Try changing the paths to non spaces directories.

$ffmpeg_path='C:\Program Files\ImageMagick-6.4.5-Q16';
$ghostscript_path='C:\Program Files\gs';

Make sure security for all noted paths have write access via the iis
user.

Mer

[Moxtell]

Allready done that.

Imagemagick is in c:\IM8
Ghost in: C:\gs

Both folders has IUSR permission set to read/write
I have also enabled network_system with read/write

Also in IIS all is set to that. I have set the ResourceSpace folder to
the same as well.

I have an idea that this is a permission issue, but still - I have
given all permissons by the book and can´t see what is wrong. And thre
is no error-messeges from ImageMagick - it just doesn´t make any
thumbnails at all - only shows the default = jpg.png from the No-
preview directory....I have troed almost everything....could it help
to set up a Linux server? Is it an Imagemagick vs. IIS6/MS
Webserver2003 issue??? Any help will be mostly appreciated....

:(
Morten

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[Merrickk]

Did you add the command line authority? It's noted in another thread,
i'll find it and link...


Mer

[Merrickk]

http://rswiki.montala.net/index.php/Installing_on_Windows

the note about command line made some things work for me.

Mer

[Moxtell]

Hey Merrickk

My man!!!!! I had tried it before, but had forgot one thing - to
change the process identity from "Network Service" to "Local System"
in IIS6. Now it works - at least Imagemagick makes thumbnails now - so
I can test it at see if it will make thumbnails of EPS, PDFs etc. as
well. Thx man - I have been busting my a.... for this for nearly 5
days now.

:)

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[DGire]

Let us know how you get on Moxtell with eps's etc....

[Merrickk]

Sweet dude.

I'm still having some problems. But glad you got that roadblock
worked out.

Mer

[Moxtell]

Hi Folks

It works - and it seems that everything works as well.
Now I have thumbnails for EPS, AI, Indesign files, jpg, tiff, gif,
png, PDF etc.
So it works now....

It was a permission/security issue....

:)

[Merrickk]

Does video playback work within the window?

May be picking your brain now on some of this stuff that doesn't work
on mine.

What build did you finally use?

mer

[DGire]

What permissions and where...???

Thanks.... glad you got it working...

[Moxtell]

Hi Merrickk and Dgire

I will be doing some serious tests and return in the following two
weeks - hope you are patient.

Videoplayback - actually I haven´t tested video yet....I´ll do very
soon...

Permissions - yes I gave IUSR read, write and mod permissions I
think,but I will follow up on that as well.
Have to get back to work to find out all these things - I´ll be back -
I promise!

:)
Morten