Pleasehelp! I brought and downloaded premiere pro 2017 today. I'm not able to do anything in it though because the new sequence window is too big and I am unable to make it smaller or move it up more so I am unable to click the submit button at the bottom.
Premiere Pro has been working just fine before this recent update. It wasn't crashing and I had my playback at 1/4 the quality. I use the program for basic editing; cutting, titles, dips in audio and video.
That drive, like most other 2.5" hard drives, spin at only 5200 or 5400 RPM. As such, you're barely going to achieve a sequential read speed of 100 MB/second on the outer tracks, with that transfer rate deteriorating severely to as low as 50 MB/second as that disk fills up with backups and data. That's way too slow for video editing these days, especially since most professional-level NLEs decompress and recompress working videos on the fly, making super-fast disks (500+ MB/second) a must.
I do not recommend using a Laptop for editing. I do recommend a 24" screen at a minimum, as well as five internal hard drives. Since no Laptop in the world offers that, there is no Laptop suitable for editing.
I don't believe I said that. Are you confusing my post with another one? I only asked if your display from a laptop or not. I also apologized for it not working with Premiere Pro. I think you can make your machine work just fine for certain formats.
- Hooked up an additional monitor. When monitor is attached I can move windows, but the moment I unplug monitor, the windows go back to original off-screen position (no matter where I had placed them while add'l monitor was running).
SOLVED: Using a finder window I searched for "Layouts" and found the Premiere Pro layouts folder. I deleted all files inside that. When I restarted my windows were back to normal. (All my previously saved custom workspaces were gone, so I made new ones.)
Command+\ worked for me, just brings the entire app to take up the whole screen (in Premiere), easy. THIS is the correct answer. The answer that is marked correct requires you to delete your preferences which is totally unecessary.
In the past I would right click on the dock icon and select show all windows for Premiere, then if I clicked on the top bar of the premiere window in the show all windows view it would resize it's height to be the same, and I can get the window to move since the top bar is now visable. Unfortunately today that stopped working for me.
Go to Premiere in the dock and right click. Hit Show All Windows and then go to top left green button on premiere open window and click that. It will resize to full page, and you can grab the bottom and drag it up, etc from there.
I've experienced this problem for years, but since the last major update, the "show all windows and then click on the program window bar" work around doesn't work anymore. Which btw, was a shitty hidden work around to deal with as well.
As the title says. I have a multi-monitor setup and whenever I export my second window just vanishes. I can't figure out how to get it back without relaunching the program. I can't afford to waste anymore time on this so I'm just downgrading to the last stable version for me (23.3).
Version 23.5
Thanks for taking the time to report this. Can you provide a little more information about what you are actually doing? Like, for example:
(1) What exactly do you mean by second window?
(2) Which panels are on which display?
(3) Which export method are you using?
(4) Does Window > Reset to saved layout restore the panel(s) you need?
(5) How is the second monitor set up for display?
A short video of your setup might answer some of those questions for me just by watching it.
1. So I mean a secondary window as in a window that isn't the one that the file menu is on, the one with all the settings and if you hit the X in the corner, will close the program. If you close the secondary window, the program remains open on the primary window, you just can't see any of the windows that you closed.
hello there! yesterday i have updated the nvidia studio driver and begin to experience the same issue. the only solution for me is switch to other workspace and switchit again to the one that i use... i think is the nvidia driver... but.. who knows... maybe is some wierd moon aligtment over adobe HQ
@KarthXLR @Michel5FFD Or anyone else in this thread. Are you willing to work with me directly to repro this? If so, can you send me a direct message so that I can get a video or set of still images to see what is actually happening here?
The issue still occurs for me constantly, there's like a 50% chance of it happening every export. Sometimes my main window will come back, sometimes I have to switch to a different workspace and back. It's really annoying.
People that are seeing this, please tell me:
Are you seeing it on mac or win?
How is your second monitor hooked up to your system? HDMI out, Video card port out, or other?
Can you get the problem to happen just by re-configuring workspaces out on the 2nd monitor? Or does it require Export Media to happen?
Win 11. Main monitor on display port, secondary on hdmi both from GPU. All premiere windows on secondary monitor dissapear on export if I am active on the secondary monitor. If I am active on the primary monitor, sometimes the secondary monitor doesnt dissapear, but most of the time it still does.
Hi jstrawn,
On Premiere Pro 23.6, I experienced exactly the same issue (on Win. 10 / 64), with a second monitor plugged by HDMI. Indeed, untied windows like Effects or Timeline suddenly disappeared after exporting (in Premiere directly, or even via Media Encoder). But not Lumetri Monitor (also one of my untied windows) or Project, for instance. And it not happened everytime, but often, and my solution was also to reboot Premiere -- wich seemed to mess my export up (a full black video with good sound at the end).
see.. it just keep me happening and in attempt to solve i switch the windows. the main premiere window to the second monitor and the secondary windows to the main monitor, export something, (the window doenst dissapear)..., close premiere, open again, back windows to normal. and it solve it.
i notice that when i export to media encoder.. .the secondary windows flashes once.. and.. i though it was from video card. system drivers.. so... it came to me that idea and it works. try to switch the premiere windows , export something... back to normal and try again.
Either way, this is absolutely ridiculous. No matter what work around we come up with, this is still a lack of responsibility by Adobe. Doesn't matter if the monitor is hooked up via HDMI or Display port, what really matters is that from the Version 23.5 on, we are facing an annoying problem that didn't happen before. Meanwhile, Da Vinci Resolve doesn't charge us for its software, and it seems to run way smoother than Adobe (that has, right now, a worse product and continues to charge us without any interruption). It is outrageous to put it mildly!
@gideonmuzy I have responded a few times, which you can see above in this thread. It's not a problem that we have been able to reproduce internally, so we'll need help from someone who CAN repro it. If you would like to volunteer to help me with that, please send me a direct message by clicking the Message button that you'll see if you click on my username.
@KarthXLR That video was a decent documentation of what you saw, although it was a little hard to follow exactly what you were doing the whole time. More importantly, it did not give me any clues to what, if any, steps I can take to make that happen on my own systems.
@R Neil Haugen here is a video of the problem happening on Karth's system:
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