When I try too connect to my Teamviewer adresslist on my cellphone, I get very shortly the message, starting with "install limit reached" on my Samsung S6. The rest of the message I cannot read so quickly, because its only displayed for about 3 secounds. One Day before I had installed an Android Update and It works correctly before that.
I have just purchased the license for business account yesterday and now I cannot login into my account on another PC. There is a message saying that I have reached install limit. What does it mean by install limit? I need to login on this PC.
Adding Devices to Your Contacts List
This issue can be caused by manually assigning devices you are connecting to as well. Assigning a device manually means that you are signing in, so unfortunately this cannot be done. However, there are much easier ways to set up the product on your end points. (This means you also get to avoid annoying "Trusted devices" emails)
1. Create a custom Host
See our Knowledgebase Article
When installed, these are assigned to you automatically and will appear in your contacts list. You can also add custom logo's and even set the settings you want on install using a policy.
2. Custom Full-version
You can also have a full-version installer that is assigned to you automatically as well. Simply create a custom host as you would above, then grab the "Configuration ID" from the edit field of the host module (Screenshot attached) and add this to the end of an installer .exe prefixed by "-idc"
3. You can just install without doing the assignment and entering your details. Just skip that part of the install and set a permanent password under "Extras" > "Options" > "Security"
You can also see instructions on how to do this in our knowledgebase here
"Install limit reached. With your edition, you may use TeamViewer only on a limited number of devices. Please either deactivate an existing install in your account settings or upgrade to a higher edition."
I have used only a few device slots, and my account says I have 200 available. I even tried deactivating a few other computers, and it still says I'm over the limit. I contacted Teamviewer support and no one answered me. Can someone please help?
Removed one of my 3 licences so I could activate it in a new PC, keep getting the same error message "Install limit reached" all day long. When I hit the 'Replace existing device' it sends me to the Contacts and Computers webpage. I checked my licenses and I have only 2 active, even tried removing most of the computers I had in the Contacts and Computers list, still doesn't work .
I have just purchase a business license and I am getting an error when I try to log in to my account: "Install limit reached. With your edition, you may use TeamViewer only on a limited number of devices. Please either deactivate an existing install in your account settings or upgrade to a higher edition."
So, you actually discourage people from paying for your software? I wanted to support you, and purchased the Business licence, and now I can't even check the state of my four coumputers at home (mine own personal laptop, my wife's, an old laptop through which a printer is connected, and a stationary game PC). Plus a phone, from which I could check what's happening at home, and now it says go to **bleep**, the limit of installations is reached. It looks like you don't need money at all?
Have you tried the solution suggested by Scotty in the thread? I had the same error and couldn't deactivate the previous device (looked here in the answers -13/Install-Limit-Reached-Business/td-p/43944 doing my project)So I had to create a ticket for support and then send them an invoice via e-mail. Here's the link to support, if you're planning to ask them -
Thanks for the link; I am experiencing the same issue. however, I have a business account. It says there are 3 detected installations and 9 possible to install (in FRENCH here - Installations dtectes : 3 possibilits d'installation restantes : 9).
I have logged into my account and removed all but two devices and am trying to add a new computer which would be the third? I have a business licence, which i iunderstood to mean i could only have one session open at a time, but could have multiple machines?
When I paid, it said that I can manage up to 200 devices, and didn't mention anything about a limit on the number of controlling devices. This suggests up to 200 devices can have easy access granted, but only 3 devices can do the actual controlling.
It's a shame that we get such a hard drop in functionality as soon as we start paying to use the service. I basically can't sign in on my laptop (main control computer), which makes the service principally useless.
hi please help also with this problem i read other post but what gets me is that i have teamv on my work pc so thats 1 and teamv on home but it shows i have it on a 3rd also not a train smash my problem is that iv logged into teamv on my samsung tablet and my mothers tablet but now i cannot log into my phone it says
Install limit reached. With your current plan, you may use TeamViewer on a limited number of devices which is now reached. To replace an installation, sign in to your account on login.teamviewer.com
I'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont use it very often, but when I tried today, I was disconnected after about 2 minutes, and when I tried to reconnect, it said immediate reconnections were delayed based on my license (or something like that). It then told me I was blocked for 1 minute. Tried again after a minute, and it then blocked me for 2 minutes. I keep waiting past the 'block period', but it keeps blocking me.
I dont know if they suspect commercial use, or if there's some sort of problem with the license server, but I really need to work on my home PC right now, and this is quite frustrating. Does anyone have any idea what might be causing this?
The reason your connections have been flagged as commercial is due to the locations of the connections; as mentioned in the following comment, connections to or from a workplace environment, for any reason, is considered commercial use.
These days when many vendors improve their means for remote communicating of friends and relatives who became stripped of personal meetings, Teamviewer does exactly the opposite. Such a policy must be viewed as a new type of crime against humanity.
I've installed the free version on my managed and managing computers. From my managing computer the connection to the managed computer comes up but complains "It seems there might be a licensing problem". The connect works for maybe 60 seconds and then disconnects saying "Your TeamViewer session has timed-out and will be closed."
I've tried multiple times to create a ticket to request this reset thing to be done but every time I manage to make it to the Ticket submission screen after a few seconds it redirects me to the Community which from what I've read can't actually help me because what needs to be done can only be done by someone at TV and not someone in the Community.
I only use this program to log into my personal home computer from work or from my laptop from a different location from my home. This happened a few years ago I was able to email them to get the problem resolved. I can not find contact info for a free account.
That part there "including accessing your home computer from work.." It seems I always get flagged when I use my PERSONAL mobile phone to access my home PC but when my phone is on the guest wifi at work. How is this remotely considered commercial use? Again, I never use any corporate, commercial of business equipment on either end of the connections, just using the provided WiFi because, oh I don't know, maybe like many others who work in huge buildings, we don't have great cellular service and are using guest wireless provided to us?
And before anyway says this is not why I am getting flagged, it has to be, 100% has to be. I never get flagged unless in this specific circumstance. Only when the internet I use is a corporate internet connection, even though all devices are personal.
I am in the same boat as you. I am looking for another solution as this is rediculous. IF they want to charge, then charge, but dont dangle a free account out there if you are not really going to provide it. Rediculous. I started a process on my home computer and now it is running and I cant get back in to stop it.
TeamViewer offers two versions of these plans geared toward businesses with different needs. The first set of plans is centered around businesses that want to hold more online consultations, whereas the second set of plans is for companies that want to engage with their customers online.
Students can download a free copy for their own use, and so can anyone who needs to offer the occasional IT support to friends and family who need help with tech issues. The software will work forever, at no charge.
The third-party integrations available for TeamViewer users come in six main categories: CRM, Internet of Things, IT Service Management, Remote Monitoring and Management, Unified Endpoint Management, and User Account Creation.
First, TeamViewer makes it simple to transfer or pass control from one party to another, speeding up the workflow and boosting productivity as a result. How often does your business need to pass control of a device to someone else? The more you do, the greater the benefit of using TeamViewer.
Another big TeamViewer benefit is support for team sessions, which let administrators manage multiple parties at the same time. If you have tight-knit teams that may need upgrades or new software as a group, TeamViewer is an easy way to bring them on board.
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