Random Data loss on domain computers

175 views
Skip to first unread message

spert321

unread,
Jun 14, 2012, 4:50:00 AM6/14/12
to resara...@googlegroups.com
Noticed some weird phenomenon.
  1. I added 6 WinXP SP2 computers to the domain on Resara.
  2. Created user accounts for 10 users on the Resara server with the primary user group set to "Domain Guests"
  3. I restored all data (Desktop & My Documents) i had backed up for the individual user a/cs to their respective locations
  4. All users were ok on day 1 but after 2-3 days, people started complaining their user profiles (Desktop, My documents, Outlook settings) were wiped clean.
  5. I restored the data from backup and still the same issue(as in 4. above) happened.

Is there a setting i missed on the Resara Admin console? Its puzzling why the user profiles reset themselves.

Am the only admin on the domain and i hold the Resara Administrator password and nobody else.

Please help me understand this and fix the problem...

Thanks




Brendan Powers

unread,
Jun 14, 2012, 11:58:19 AM6/14/12
to resara...@googlegroups.com
It's possible that the profile location have changed. I'm not sure why
this would happen, but I would look in c:\Documents and Settings (or
C:\Users) to see if any of the profiles contain the users data.
--
-----------------------
Brendan Powers
Resara LLC

1.888.357.9195
www.resara.com

Phillip Simbwa

unread,
Jun 15, 2012, 7:04:17 AM6/15/12
to resara...@googlegroups.com
On 6/14/12, Brendan Powers <bre...@resara.com> wrote:
> It's possible that the profile location have changed. I'm not sure why
> this would happen, but I would look in c:\Documents and Settings (or
> C:\Users) to see if any of the profiles contain the users data.
>

I actually logged in as the domain administrator and also as local
administrator on the affected machines and hoped to find the user
profile files in their respective locations but with no success.

I have managed to talk to the affected user a/c owners and below is
what they shared

1. User1: "I was working today when all over a sudden the computer
rebooted. When i relogged into my a/c, the desktop was initialized
just the same way it had when i logged into the account the very first
time".

2. User2: "I shutdown my computer normally yesterday and when i logged
in this morning; i was surprised that all my work was gone. Even my
outlook a/c was gone! I had a fresh desktop"

3. User3: "I left my official workstation at lunch time and went to
the marketing department. While there, i logged into my user a/c on
another workstation to do some facebooking. While there, i couldn't
see my documents but i thought may be because its not my official
workstation. When i got back to my workstation and logged in; my
desktop, my documents and outlook were all reset"


For all the above cases, when logged in as administrator on the
workstations, the "C:\Documents and Settings" folder only has folders
for
1. Administrator
2. Administrator.domain
3. All Users

Nothing else. Funny..

Any pointers?
--
- Phillip.

“Aoccdrnig to rscheearch at an Elingsh uinervtisy, it deosn't mttaer in waht
oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist
and lsat ltteer are in the rghit pclae.
The rset can be a toatl mses and
you can sitll raed it wouthit a porbelm. Tihs is bcuseae we do not raed
ervey lteter by it slef but the wrod as a wlohe and the biran fguiers it
out aynawy."
Reply all
Reply to author
Forward
0 new messages