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Violet Mcdow
I was watching a show on my Disney + app and the screen started showing green lines then half the screen had a green hue. I left the app and tried another and it was doing the samething. The apps and welcome screen do not have this it is only when I go into an app. I have turned it off and turned it back on. I have also checked for an update but there is not one. What else can I do?
Exit the Disney channel, on the HOME screen there is a livetv channel box. Put your cursor over it BUT DON'T PRESS IT. After a few seconds it will play the live feed in the channel box and you can hear the live channel audio. Now select the Disney channel and see if your problem went away.
It works for us. Seems the video buffer gets hung up and selecting the live tv resets it. Then Disney video can play correctly. Definitely appears to be app coding problem managing the video hand off politely.
Restart does work, but it only requires shifting the video processing to another input. Getting the home screen OTA tile to refresh is even enough. Looks like a code issue in the app around starting and stopping video input.
I'm sorry to say but I have the same problem. My tv is only 1&1/2 years old so I called Vizio direct! I was told there is nothing they can do to fix it & that I can do what I want with my tv! Then they tried to sell me a discounted tv that they have! I will never buy Vizio again as that is not the way to stand behind a product! I hope you have better luck.
They did the same with me.. the original tv went bad.they replaced as it was under warranty...tv they sent me was used in a guest bedroom so very low hours on it..goes out..called vizio same response told me it was not fixable...tried to sell me a reconditioned tv...im with you will never buy vizio again...
We JUST NOW had this happen. We tried all the hints and nothing worked. Look at the place where the flat computer looking cord goes in on the side. Our tv said 3 and 4. We chose 4. Finally we got the original remote, pressed input and a menu popped up. We scrolled to the same 4 and bam! It worked. Hope this helps someone else
Vincent Lyon, you have not told us what you have checked. The no video issue can be related to a bad backlight inverter circuitry. A simple check for that would be to darken the room and turn the TV on. Then use a flashlight and angle the light at the screen on different areas. you might make out some shadows or see s slight grey color. Your model uses an backlight circuit on the power supply board. So replacing that should repair your TV. The board is relatively inexpensive and available at places like this.
My Vizio E550i-b2 has the same problem, black screen with sound. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. I re-soldered these 16 pins and this fix my problem. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards.
I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. But I didn't have to buy the part. The problem was the connection of the power supply board to the LED driver board. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. Hope this this helps guys.
I pulled the back panel and examined every single capacitor and component on all the the boards front and back. Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken.
I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. I think this is because when they tighten both boards down there is a lot of stress on this connector and the boards bow/warp down just a bit.
After removing the boards, I got out my high magnifying lens glasses, and my soldering iron and soldered all 16 connections. When I reassembled, I made sure that there was little to no pressure on this connection, by leaving the surrounding screws a bit loose .... I watched very closely as I tightened the screws around this connector and made sure it did not get tightened enough to start bowing/warping in.
Is this something that someone with no electronics experience can do? My picture would go out periodically, but always come back the next day. Now it has not come back at all going on 3 days straight. It's a really great TV to listen to (sarcasm font needed).
Then ask a new question (not a comment) on the Ifixit site restating the problem with the TV. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done.
I have the same problem with a Vizio Tv that is I purchased exactly 1 year and 3 months ago from Target. Black screen, but perfect sound. A cable tech came out today and confirmed it is a problem w/the TV. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. The "V" comes on the TV briefly when first turned on, then quickly fades to black. Nothing works to fix this. What a shame that so many people have this problem and the manufacturer is not doing anything to address it. I am going to write a letter of complaint to Vizio andTarget. I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website).
Turns out I have the exact same root problem: the connector on the power supply board that's connecting to the driver board became loose, because the soldered iron broke off. I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive!
Thank you for this link. I fixed a motherboard years ago over phone instructions. Never thought I will be in the same situation ever again...luckily this time it's on video. I'm on YouTube everyday---who knew??? Many many thanks!
I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. My husband re-soldered the connections and our TV works again!
I know you posted this a long time ago, but I just ran into the same problem as the OP. I replaced only the LED Driver and the TV worked for about an hour. Should I have replaced the power supply too? And if so, is my new LED driver broken now as well?
Same issue... I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. My TV is set to hdmI2 but my picture came back on Comp and works great. I have no Computer connected to my tv....
I had the same problem with my E55OI-B2E. Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. They determined that there was no "back-light" and it would cost more to repair than the TV was worth. They never mentioned the connector that could be bad. I then did checked the Internet for fixes. I decided to open up the TV and check for this problem. Sure enough, connector was lose. I soldered the connector and things are good again. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help.
I have the same issue with a Vizio E320i-B2. Dim/dark video, but good sound. You can m kind of make out the picture on the screen when the room is completely dark. Has anyone seen this issue on this Vizio model?
We had the same problem with our Vizio. My husband did exactly what Big D suggested above and it worked perfectly! And to think I almost threw this thing out. A simple fix that saved us the cost of a new TV. Vizio should recommend this instead of saying the television is not repairable and to just buy a new one. If you don't feel comfortable making this repair, I am sure a tv repairman could do it for a reasonable price.
My screen was black but I could hear the sound. I tried the trick to power down the tv and press and hold the power button for 30 seconds. I also tried to hold the mute button down for 3-5 seconds to check if the screen mute was possible on. Neither of those worked. Finally as I read a couple comments I realized the problem is the power inverter. So I again jiggled my power cord to make sure everything was correct. Nothing happened. But a couple taps to the box area of the power cord worked!! Tv screen looks norm again. May only be a quick fix, I'm not sure.
My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. Have 5 year warranty from Square Trade with one year left. I consider myself extremely lucky for having extended warranty. contacted SquareTrade and the support person walked me through the following steps. It didn't fix anything, so they are sending out parts and a technician. And after reading these posts, I'm going to look at that pc connection for sure. But I'm going to list what he instructed me to do, though it was useless:
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