Hi ,
I hope you are doing good,
Role: Workplace Technology Engineer -w2
Location: (Onsite: Columbus, OH)
Work Mode: Hybrid — 3 Days a Week Onsite
Visa: Except OPT & CPT
Job Responsibilities
Responsible for engineering workplaces solutions for physical and digital workspaces.
Collaborate with managed service provider to ensure IT and Audio/Video equipment operates properly.
Partner with IT workplace vendors (including AV, Print, and to design and engineer solutions
Keep abreast of trends in technology and its application to understand current best practices, possible alternative solutions.
Required ability to comprehend AV system design diagrams, specifications, and technical manuals.? Validate A/V technology integration with third-party vendors hosting large meeting events both on-site and
virtual.
Partner with managed service provider to conduct problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to
other support teams where necessary.
Create, maintain and publish design/architecture support documentation.
Creative problem-solving abilities, attention to detail, and ability to think outside the box.
Ability to multi-task effectively without compromising the quality of the work.
Lead ongoing Q/A tests and updates as necessary and based on customer experience to include, performing software updates, system maintenance and system backups and maintaining accurate inventory of assets.
Travel may be required