Title:ServiceNow Developer
Location: Plano, TX; McLean, VA; or Richmond, VA (West Creek).
Key Responsibilities:
- Design and develop custom solutions within the ServiceNow environment, heavily utilizing ServiceNow Flow Design, transform maps, and system integrations.
- Build and maintain complex third-party vendor integrations, such as configuring Zoom admin alerts and automating incident ticket generation directly from production vendor emails.
- Troubleshoot data loads and backend connections by leveraging AWS infrastructure, including retrieving data from S3 buckets, managing connections via net servers, and tracking midserver logs.
- Write and deploy functional scripts using JavaScript as the primary coding language within a ServiceNow personal IDE environment.
- Diagnose deep technical issues, build effective workarounds, and clearly communicate the "how and why" behind specific development choices to prevent system errors.
Required Skills & Qualifications:
- Extensive Hands-On Experience: Must possess deep, practical experience as a ServiceNow Developer, rather than surface-level knowledge or project management coordination.
- Scripting Proficiency: Strong hands-on coding skills in JavaScript are mandatory.
- Certifications: A ServiceNow Developer Certification is expected as a baseline of platform knowledge. Additionally, an AWS Solution Architect Certificate is highly encouraged to assist with infrastructure troubleshooting.
- Interview Preparedness: Must be able to pass an in-person, deep-dive interview focusing on actual workarounds and development implementations.