Need:: ServiceNow Developer - Remote ** US CITIZEN only *** RATE: $57/HR C2C MAX....
Joseph Adams
Hi Professionals-
*** ** US CITIZEN only ***
I have one Remote position rate is $57/hr c2c max.. Passport Copy is Mandatory during submission….Let me know…
AT&T. EST hours. USC only. Remote.
Design, develop, configure, and maintain ServiceNow applications, workflows, and platform capabilities to support enterprise ITSM and service desk operations.
· Implement and manage service request workflows and service catalog offerings to streamline service delivery, including but not limited to:
o Request intake
o Automated triage
o Routing
o Approvals
o Fulfillment processes
· Develop and maintain integrations between ServiceNow and enterprise platforms (e.g., monitoring, identity management, security tools [Splunk, etc.]) using REST APIs and data formats (e.g., XML, JSON).
· Develop and optimize workflow automation and orchestration within ServiceNow to reduce manual service desk tasks, improve operational efficiency, and enable automated ticket creation and response coordination.
· Configure and customize ServiceNow applications, forms, user interfaces, and automation logic to enhance usability and support evolving service management requirements.
· Develop dashboards, reports, and operational metrics within ServiceNow to support service desk performance monitoring, operational visibility, and decision making.
· Collaborate with infrastructure, cybersecurity, and platform engineering teams to ensure ServiceNow workflows support incident response, vulnerability management, and operational resilience processes.
· Support platform life cycle activities, including testing, release management, deployment, and implementation of new ServiceNow capabilities and enhancements.
· Provide production support and troubleshooting for the ServiceNow platform, resolving defects, maintaining system stability, and supporting end users.
· Document system configurations, updates, and operational procedures to ensure accurate technical documentation and knowledge transfer.
· Support implementation of AI-enabled ServiceNow capabilities, including but not limited to:
o Predictive intelligence
o Virtual agents
o Automated ticket classification
o Intelligent routing
Requirements
General Abilities and Attributes
· United States citizenship
· At least eight (8) years of experience in enterprise IT development, platform engineering, and/or automation roles
· Strong understanding of enterprise IT architecture, infrastructure, networking concepts, and security monitoring and operations environments
· Experience collaborating with cross-functional teams, including service desk, infrastructure, cybersecurity, and data teams
· Experience supporting environments aligned with government cybersecurity compliance frameworks (e.g., RMF, NIST CSF)
Specific Technical Skills
· At least four (4) years of hands-on ServiceNow development experience
· Strong experience with ServiceNow platform development, including but not limited to:
o Business rules
o Script includes
o Flow Designer
o UI Policies
o Client scripts
o Service Catalog development
o Integration Hub
· Strong experience developing and maintaining ServiceNow ITSM capabilities, including the following modules:
o Incident
o Problem
o Change
o Request
o Service Catalog
· Familiarity with monitoring and analytics platforms (e.g., Splunk Enterprise, Splunk Enterprise Security) for log analysis; monitoring; and operational and security analytics and event integration
· Experience implementing ServiceNow Service Desk and IT operations management (ITOM) capabilities to support enterprise service delivery
· Experience integrating ServiceNow with enterprise platforms using REST APIs, XML, JSON, and web services
· Familiarity with Splunk dashboards, alerts, and event management workflows for integration with ITSM processes
· Strong troubleshooting and debugging skills across platform integrations and automation workflows
· Knowledge of ServiceNow's automation and AI features, including but not limited to:
o Virtual Agent
o Predictive Intelligence
o Workflow automation
o Intelligent Ticket Routing
o AI-assisted service management
Desired Skills
· ServiceNow Certified System Administrator (CSA) certification
· Ability to get security clearance
Thanks and Regard,
Joseph Adams
|jos...@sonsoftinc.com| |joseph...@sonsoftinc.com|
LinkedIn: https://www.linkedin.com/in/md-waseemuddin-joseph-adams-9121a22b/
https://www.linkedin.com/in/waseem-uddin-810227344/
|Yahoo IM: josep...@yahoo.com|
|fax: 678 317 9601|
|Land O' Lakes, Florida, United States|
"Coming together is a beginning. Keeping together is progress. Growing together is success...."
Sheikh Imr
Experience : 18
Current location : Georgia
Visa Status : USC
Availability : Immediate
Relocation : Remote
🧩 Candidate Pool Evaluation
🔹 Atul
18+ years IT experience, 7+ years in ServiceNow.
Roles: ServiceNow Technical Project Manager, Product Owner, Program Manager.
Hands-on with ServiceNow ITSM, ITAM, ITOM, HRSD, CMDB, Demand Management, SPM.
Experience with Service Catalog, Service Portal, NOW/Agent Mobile apps, integrations with O365/Teams.
Strong in requirements gathering, backlog management, stakeholder collaboration, Agile/SAFe delivery.
Certifications: PMP®, ITIL®, SAFe Practitioner, Six Sigma Green Belt.
✅ Excellent alignment with ServiceNow BA JD, especially Demand Management, Catalog, ITSM, and O365 integrations.
Thanks and Regards
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