Job Title: Technical Program Manager (Scrum Master Experience)
Location: Fort Mill, SC
Exp : 15+ years
Job Summary
We are seeking an experienced Technical Program Manager with strong Scrum Master expertise to lead and deliver large-scale Banking and Financial Services (BFS) technology
programs. The ideal candidate will have extensive experience managing complex software delivery initiatives, governance processes, stakeholder relationships, and cross-functional teams while ensuring compliance with industry regulations and organizational
standards.
Key Responsibilities
Technical Program Management
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Lead end-to-end delivery of multiple BFS technology programs and initiatives.
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Manage program planning, execution, deployment, maintenance, and operational support.
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Drive strategic objectives, business outcomes, resource optimization, and financial performance.
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Oversee portfolio governance, prioritization, budgeting, and financial tracking.
Governance & Compliance
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Ensure adherence to CMMI Level 5 standards, SDLC processes, Agile and Waterfall methodologies.
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Manage compliance with BFS regulations including PCI-DSS, SOX, and GDPR.
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Lead audits, change advisory board meetings, and governance reviews.
Solutioning & Estimation
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Partner with architecture, pre-sales, and finance teams during proposal and bid phases.
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Develop technical solutions, project estimates, resource plans, and delivery strategies.
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Support deal qualification and profitable project execution.
Delivery Leadership
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Manage cross-functional teams including Development, QA, DevOps, Infrastructure, and Vendors.
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Coordinate onshore and offshore teams to ensure timely and quality delivery.
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Drive Agile ceremonies and ensure effective project execution.
Stakeholder Management
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Act as the primary point of contact for clients, executives, and business stakeholders.
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Present program status, risks, issues, and mitigation plans.
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Facilitate steering committee meetings and executive reviews.
Risk & Quality Management
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Identify, assess, and mitigate program, technical, operational, and compliance risks.
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Establish and monitor SLAs, KPIs, and quality metrics.
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Ensure audit readiness and delivery excellence.
Continuous Improvement
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Promote Agile best practices and continuous improvement initiatives.
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Mentor Project Managers, Scrum Masters, and Technical Leads.
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Drive process optimization, automation, and operational efficiency.
Required Qualifications
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Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field.
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MBA preferred.
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15+ years of IT delivery and program management experience.
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Extensive experience in Banking and Financial Services (BFS) domain.
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Proven experience managing large-scale enterprise software programs.
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Strong Scrum Master and Agile delivery experience.
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Experience with CMMI Level 5 environments.
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Knowledge of PCI-DSS, SOX, GDPR, and regulatory compliance frameworks.
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Experience with DevOps, SDLC, Release Management, and Governance.
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Strong financial management and P&L ownership experience.
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Excellent leadership, communication, and stakeholder management skills.
Required Skills
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Technical Program Management
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Scrum Master
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Agile & Waterfall Methodologies
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Banking & Financial Services Domain
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CMMI Level 5
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DevOps
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SDLC
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Program Governance
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Stakeholder Management
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Risk & Compliance Management
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Resource Management
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P&L Management
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Solutioning & Estimation
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Vendor Management
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Executive Communication