Role: IVR Developer (Genesys/Cisco) || Remote 8+

[Akash Vorizoit]

Hi Sales Team,

Hope you are doing well ,

 

I am working with Vorizo IT , I am conducting a search for a Role : IVR Developer (Genesys/Cisco) and your background seems to align well to the responsibilities of the contract role.  I am hoping we can arrange a quick call to discuss your background and professional objectives, to determine alignment. for the below contract opportunity

 

Role: IVR Developer (Genesys/Cisco) :

Location: Remote

Duration: 6+ months

Experience: 8+

Client: TCS/NorthernTrust Bank

Note: They don’t need consultant on cloud side

 

Job Description:

•  6+ Years of experience as IVR developer and Provide technical expertise in all aspects of IVR solution design and application development
•  Excellent Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal (GVP)
• Genesys, Cisco and Azure Certifications Preferred.
• Should have performed Genesys VP migration to Cisco WebEx Contact Center
•  Experience in  composer call flow development and deployment
•  Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/Cisco
•   Good troubleshooting skills (Log reading, tracing calls and analyzing issues)
•   Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object
• Proficient in Oracle/MSSQL/RDBMS concepts
•  Excellent analytical skills. Must have the ability to understand problems, identify root causes and derive potential solutions.
•   Ability to apply technical/end-user knowledge to a range of situations

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Thanks & regards.

Akash K                  

phone: +1(813)-303-4852

Mail: akash.v...@gmail.com

LINKEDIN: https://www.linkedin.com/in/akash-k-45678b165/

Vorizo Info Tech Inc   

www.vorizoit.com