Business Analyst (with AI/ML, Agentic) at Washington, DC (onsite) (Need Local Consultants Only)
Shivam Singh
Hi,
I hope this email finds you well.
Please review the job description & let me know if you are interested.
Job Title: Business Analyst (with AI/ML, Agentic)
Location: Washington, DC (onsite)
Contract
Need Local Consultants Only
Need Someone from Banking Domain
Job Description:
Required Skills & Experience
· 5-7 years of experience as a Business Analyst in AI/ML, ITSM, or enterprise automation projects.
· Prior exposure to regulated industries (banking, government, or multilateral organizations).
· Experience with hybrid cloud environments (Azure + AWS).
· Agentic Platforms Knowledge: Understanding of Ai agent/Agentic concept.
· Business Analysis: Strong background in requirements elicitation, process mapping, and stakeholder communication.
· ITSM Knowledge: Understanding of incident management, service requests, and change management workflows.
· Governance Awareness: Exposure to Al governance frameworks (Credo. Al or equivalent).
· Documentation: Ability to produce clear evaluation reports, use case matrices, and executive summaries.
· Soft Skills: Strong communication, facilitation, and vendor engagement skills.
Key Responsibilities
Requirement Gathering
Conduct stakeholder interviews across business units and ITSM teams.
Document orchestration and ITSM automation use cases.
Translate business needs into technical evaluation criteria.
Process Mapping & Analysis
Map current workflows (incident, request, change management).
Identify automation opportunities and efficiency gains.
Benchmark existing processes against agentic Al capabilities.
POC Support
Collaborate with Al Architects and Developers to design test scenarios.
Validate tool performance against business requirements.
Track vendor
engagement outcomes and document gaps.
Governance & Compliance
Work with compliance teams to align requirements with Credo.Al governance frameworks.
Ensure business rules are embedded in orchestration workflows.
Reporting & Communication
Prepare stakeholder-ready reports (pros/cons, risks, recommendations).
Present findings to leadership in clear, non-technical language.
Support knowledge transfer sessions with business staff.
Change Management
Assist in adoption planning and user readiness.
Document business impact and ROI projections.
Shivam Singh
Technical Recruiter | eHub Global