Service Now platform architect 14+ EXP

[VIVEKANAND Singh]

Role: Service Now platform architect

Location: Milpitas, CA or Ann Arbor, CA

• ServiceNow certifications (CSA, CIS, CAD; CTA)

Role Overview

We are seeking a senior ServiceNow Technical Management Consultant to architect, lead, and execute the enterprise ServiceNow platform. This role serves as the hands-on technical authority responsible for platform vision, roadmap, and delivery, with a strong focus on CMDB, ITOM, ITAM, integrations, and AI-driven capabilities. The consultant will drive platform engineering while leading technical teams and partnering closely with infrastructure, security, and enterprise stakeholders.

Key Responsibilities

• Own ServiceNow platform architecture, technical strategy, and multi-year roadmap
• Act as the technical authority for CMDB, ITOM, and ITAM implementations
• Architect and deliver an enterprise CMDB aligned to CSDM, including CI models, relationships, normalization, reconciliation, and data governance
• Lead ITOM engineering including Discovery, Service Mapping, Event Management, and AIOps
• Architect ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles
• Design and govern integrations using Integration Hub, APIs, and event-based patterns
• Execute end-to-end delivery from technical design through production deployment
• Ensure platform performance, scalability, security, and upgrade readiness
• Leverage ServiceNow AI capabilities such as Predictive Intelligence, Virtual Agent, AI Search, and Now Assist
• Lead and supervise developers, business analysts, administrators, contractors, and system integrators
• Conduct architecture, configuration, and code reviews and enforce platform standards
• Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams
• Translate business and operational requirements into scalable technical solutions

Minimum Qualifications

• 8–12+ years of hands-on ServiceNow platform experience
• Proven enterprise delivery of CMDB, ITOM, and ITAM programs
• Deep knowledge of ServiceNow data architecture, CI modeling, and service mapping
• Strong experience with Discovery, MID Server design, integration, and automation
• Advanced ServiceNow scripting and JavaScript skills
• Experience leading technical teams and managing vendors or contractors
• Strong execution mindset with accountability for delivery outcomes

Preferred Qualifications

• Experience with AIOps and AI-enabled ServiceNow capabilities
• Background in large-scale enterprise transformations or platform modernization
• Senior-level consultant / technical leadership role with hands-on delivery responsibility

 

 

Regards,
Vivekanand |VALZO SOFT | Recruitment Specialist
Email: Vi...@valzosoft.com

Email: Vivekan...@gmail.com

LinkedIn: https://www.linkedin.com/in/vivekanand0551/
Website: www.valzosoft.com

 

[ad...@seerteksystems.com]

Dear VIVEKANAND Singh,

I hope you're doing well,

Please find below suitable candidates for your requirement:

Candidate 1:
Name: Jaya Krishna Amara
Skill: Data Architect
Location: Bloomington, IL
Visa: H1B
Email: Jayakrish...@gmail.com

Let me know if you need more information.

Thanks,

Adnan
SeertekSystems
+1(732)-851-1987
Sr BenchSales Recruiter