Hiring QA Automation Engineer With [Hammer] or Cyara Onsite In Hartford CT Locals or Nearby candidate only

[Aditya Jain]

Hi,

We have high-priority QA Automation Engineer – Hammer/IVR Role

Please share your resume if interested

 

QA Automation Engineer – Hammer/IVR

• Job Title: QA Automation Engineer (Hammer/IVR)
• Location: Onsite – Hartford, CT
• Pay Rate: $55/hr C2C 
• Client: Aetna (CTS)
• Duration: Until 12/31/2026
• Experience Required: 6+ Years (3+ in Automation)
• Request ID: 54215-1

 

Job Summary

We are seeking a QA Automation Engineer specialized in IVR (Interactive Voice Response) and Conversational AI testing for a long-term contract at Aetna. This role focuses on the quality assurance of voice-based and chat-based virtual assistants using industry-standard tools like Hammer On Demand and Cyara. You will design and enhance scalable automation frameworks while integrating modern AI-driven tools and Agentic IDEs to optimize testing cycles. The ideal candidate has a strong technical foundation in Java/OOPs, experience in the healthcare domain (HIPAA), and a deep understanding of evaluating AI models for accuracy and precision.

 

Technical Core & Responsibilities

IVR & Conversational AI Testing

• Specialized Tooling: Conduct hands-on testing using Cyara and Hammer On Demand to simulate voice interactions and validate IVR call flows.
• Virtual Assistant QA: Test multi-channel (voice and chat) virtual assistants, ensuring seamless natural language processing and intent recognition.
• AI Metrics: Evaluate AI model performance using key metrics such as Accuracy, Precision, Recall, and F1-score.

Automation Frameworks & Development

• Selenium Mastery: Implement and scale UI automation frameworks using Selenium WebDriver integrated with Java, JavaScript, or Python.
• Backend & API Testing: Perform robust backend testing, including REST/SOAP API automation and database validation.
• Modern Tooling: Utilize AI-powered development environments (e.g., Windsurf, Cursor) to accelerate the creation and maintenance of test scripts.

Process & Compliance

• Agile/CI/CD: Drive quality within Agile squads, integrating automated suites into CI/CD pipelines using Git and version control.
• Healthcare Workflow: Ensure all testing processes align with HIPAA compliance and healthcare-specific business logic.
• Testing Types: Lead Functional, Regression, Integration, and Performance testing efforts to ensure end-to-end reliability.

 

Top 3 Required Skills

1. IVR Automation Platforms: Expert-level proficiency in Cyara and/or Hammer On Demand.
2. Selenium WebDriver: Strong experience building and maintaining Java-based automation frameworks.
3. Conversational AI: Hands-on experience testing multi-channel voice/chat virtual assistants or agentic AI solutions.

 

Preferred Qualifications

• Experience with AWS, GCP, or IBM Cloud.
• Familiarity with Agentic IDEs for optimized script development.
• Strong understanding of TDD and BDD (Cucumber) methodologies.

 

 

 

Thanks,

_______________________________________

Aditya Jain | New York Technology Partners

120 Wood Avenue S | Suite 504 | Iselin NJ 08830

Email: adity...@nytpcorp.com 

LinkedIn | www.nytp.com

 

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