Hi Vendors,
My Client is
looking for a consultant for Salesforce Developer – Telecom / Media
position for a Long Term Contract position in Remote.
Position –
Salesforce Developer – Telecom / Media
Location – Remote
Type – Contract
Role Overview
We are seeking an
experienced Salesforce Developer with 12+ years of Salesforce
experience and 5+ years of Telecommunications / Media industry
experience preferred.
The ideal candidate
will have strong hands-on expertise in Salesforce development, OmniStudio,
Omni-Channel, Sales Cloud, Service Cloud, integrations, AI/Agentforce, and
CI/CD. The candidate should have experience delivering large-scale,
end-to-end Salesforce implementations and supporting complex production
environments.
Key Responsibilities & Qualifications
- Demonstrated experience across the full Salesforce
development lifecycle, including requirements gathering, technical
analysis, solution design, development, testing, deployment, and
production support.
- Experience delivering large-scale,
end-to-end Salesforce implementations.
- Mandatory hands-on experience with Salesforce
OmniStudio and Omni-Channel, including configuration, development, and
implementation.
- Strong experience with Sales Cloud and Service
Cloud.
- Hands-on experience with OmniStudio
components, including:
- OmniScript
- DataRaptor
- FlexCards
- Integration
Procedures
- Strong experience with Omni-Channel,
including routing, queues, skills-based routing, presence/status
configuration, and agent workload management.
- Strong knowledge of Apex, Object-Oriented
Programming, Triggers, Visualforce, Lightning Experience, and Lightning
Web Components (LWC).
- Experience with Salesforce design patterns,
configuration, security, automation, Knowledge, Experience Cloud, Reports,
and Dashboards.
- Strong experience designing and developing REST
API integrations using MuleSoft, Kafka, or other event-driven
integration platforms.
- Experience with Salesforce Agentforce
and/or AI technologies, including AI-powered agents, generative AI,
prompt engineering, AI automation, and integration of AI services with
Salesforce.
- Understanding of responsible AI practices,
AI security, data grounding, and Salesforce AI capabilities is a plus.
- Experience designing scalable, secure,
maintainable, and high-performance Salesforce solutions.
- Hands-on experience establishing CI/CD and
Salesforce deployment pipelines using Git, Copado, or similar tools.
- Proficiency with Jira, Git, VS Code,
and Agile/Scrum methodologies.
- Strong experience with Salesforce testing,
debugging, performance optimization, governor limits, bulkification, and
asynchronous Apex.
- Experience supporting Salesforce production
environments and resolving complex technical issues.
- Strong communication, problem-solving,
technical design, architecture, and collaboration skills.
Preferred Certifications
- Salesforce Platform Developer I / II
- Salesforce Industries / OmniStudio
- Salesforce Service Cloud
- Salesforce AI / Agentforce Certifications
Industry Experience
Telecommunications
/ Media industry experience is strongly preferred.
Best
Regards
Rohit
Kumar (Sr.Technical Recruiter)
Intellisoft
Technologies Inc.
roh...@intellisofttech.com| www.intellisofttech.com