User is able to login into LDAP but giving issue with SSO Entra
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Sweta Asnodkar
Sep 3, 2025, 3:14:00 AMSep 3
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Hello Team,
Recently we have shifted our login from LDAP to SSO.
User was able to login using LDAP but with SSO Entra he is not able to login.
We checked the logs, it gives this
[2025-09-03T09:14:43.458+03:00] [HTTP-6968] ERROR com.google.gerrit.server.account.externalids.storage.notedb.ExternalIdNotes : Ignoring invalid external ID note a71f09972f485d8d62327ff5cfc073131ec9ae64
org.eclipse.jgit.errors.ConfigInvalidException: Invalid external ID config for note 'a71f09972f485d8d62327ff5cfc073131ec9ae64': SHA1 of external ID 'gerrit:testing' does not match note ID 'a71f09972f485d8d62327ff5cfc073131ec9ae64'
[2025-09-03T09:14:43.458+03:00] [HTTP-6968] ERROR com.google.gerrit.server.account.externalids.storage.notedb.ExternalIdNotes : Ignoring invalid external ID note a71f09972f485d8d62327ff5cfc073131ec9ae64
org.eclipse.jgit.errors.ConfigInvalidException: Invalid external ID config for note 'a71f09972f485d8d62327ff5cfc073131ec9ae64': SHA1 of external ID 'gerrit:testing' does not match note ID 'a71f09972f485d8d62327ff5cfc073131ec9ae64'
Can someone please help me resolve this issue?
Thanks,
Sweta
Sweta
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