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Robert Gayle
Nov 22, 2013, 5:38:24 AM11/22/13
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Hello
I have had reminder fox on my computer running windows 7 home edition for
the past several years and have come to rely on it.
In the past couple of days, I have encountered a problem I would appreciate
your help with. For what ever reason, reminder fox has stopped
working. What does work is the pink ribbon on the bottom right corner of
my screen once I am connected to the internet. After going on line, within
a few seconds, a box comes up in the right corner showing the reminders for the
next several days, then slowly lowers down out of sight as it has always
done.
The problem starts when I click on the pink ribbon to bring up the
program. Now I get a blank white screen that does not give me the ability
to add or see any reminders. When I right click the pink ribbon, it shows
several options that don’t apply to my problem.
I have seen in the help section that you do not lose your reminders if you
reinstall Firefox or reminder fox using the same profile. I am not sure
what my profile is with Firefox. And, am hesitant to delete the entire
Firefox program, then reinstall. I do know how to uninstall a program from
the control panel and go the the Firefox web site to reinstall.
As mentioned above, reminder fox is important to my scheduling and I do not
want to lose it or the current reminders I have in it. I do not have a
clue how to only delete reminder fox from Firefox as I am not that computer
savvy.
Could you please email me instructions that are as simple as possible to
get back going with reminder fox?
Thank you.
Robert W. Gayle
Message has been deleted
Guenter
Nov 22, 2013, 5:35:29 AM11/22/13
to remin...@googlegroups.com, rga...@hal-pc.org
Hello,
thanks to a note send in from Mic I have to add an important point to my previous note:
Reminderfox stores it's data with the standard setup to a file "reminderfox.ics" in a directory named "reminderfox". That directory is part of the Firefox (or Thunderbird) profile directory.
As long as you didn't loose that directory you should be able to recover your reminders, also with a new install of Reminderfox.
There are two situations you have to take care for:
1. Installing a new operating system (with formatting your disc), the old Firefox/Thunderbird profile -- which holds the Reminderfox data as well -- you will lose your data. So you need to backup the Reminderfox data BEFORE installing a new system.
2. Firefox promotes "Reset Firefox to its default state" on the [Help] --> [Troubleshooting information].
That mode will reset the Firefox profile. Also it was reported the "reminderfox" directory has been moved to a directory "Old Firefox Data" and the "reminderfox" data could be rebuild from there. Anyway we recommend to make an extra backup BEFORE using that Firefox reset.
To find your reminderfox data, normally you see the location with opening the [Options] --> [File]. There you also has an [Import/Export] facility.
See also more details on the documentation:
http://www.reminderfox.org/documentation-faq-troubleshooting/#r5
Günter
thanks to a note send in from Mic I have to add an important point to my previous note:
Reminderfox stores it's data with the standard setup to a file "reminderfox.ics" in a directory named "reminderfox". That directory is part of the Firefox (or Thunderbird) profile directory.
As long as you didn't loose that directory you should be able to recover your reminders, also with a new install of Reminderfox.
There are two situations you have to take care for:
1. Installing a new operating system (with formatting your disc), the old Firefox/Thunderbird profile -- which holds the Reminderfox data as well -- you will lose your data. So you need to backup the Reminderfox data BEFORE installing a new system.
2. Firefox promotes "Reset Firefox to its default state" on the [Help] --> [Troubleshooting information].
That mode will reset the Firefox profile. Also it was reported the "reminderfox" directory has been moved to a directory "Old Firefox Data" and the "reminderfox" data could be rebuild from there. Anyway we recommend to make an extra backup BEFORE using that Firefox reset.
To find your reminderfox data, normally you see the location with opening the [Options] --> [File]. There you also has an [Import/Export] facility.
See also more details on the documentation:
http://www.reminderfox.org/documentation-faq-troubleshooting/#r5
Günter
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