Cannot post any new reminders

[misspa...@gmail.com]

I recently had my laptop wiped and the software reinstalled. I was still able to add new reminders at that point, but today I had to restore back to that point again. Now when I create a new reminder, it looks fine in the dialog box but does not post to the list of reminders at all. It just vanishes. The "save" button is grayed out, so I can't even try saving it. So I am unable to add any new reminders.

[Paul Swain]

misspa...@gmail.com wrote on 26/01/2017 10:40 AM:

I recently had my laptop wiped and the software reinstalled.  I was still able to add new reminders at that point, but today I had to restore back to that point again.  Now when I create a new reminder, it looks fine in the dialog box but does not post to the list of reminders at all. It just vanishes.  The "save" button is grayed out, so I can't even try saving it.  So I am unable to add any new reminders.

Hi!

Sounds like you've copied your existing Firefox/Thunderbird profile after reinstalling the software.  In this case, ReminderFox thinks that the reminderfox.ics file where it stores reminders is in a different location to the new profile location.

Could you please

• confirm that you did copy your profile,
• advise whether you have ReminderFox installed in Thunderbird or Firefox, and also
• advise how confident you are making changes to your computer.

If you're impatient, and confident, have a look at https://groups.google.com/d/msg/reminderfox/HwV70TTc7XQ/CrTdjUETGAAJ and the following posts for the basic procedure that I'm currently expecting you'll need to follow.  Make sure that you have a copy of your reminderfox.ics file before doing anything.  If you're using Firefox, and don't mind reinstalling all your Add-ons, it may be easier to just refresh your profile - see https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings


Paul