Not all verses from collection are synchronised to phone

[Caylin Solomon]

I created a few collections on the Remember Me app for Windows, but when I synchronised the Remember Me app on my phone, only half of the verses in the collection of 20 verses showed up, and only 20 verses out of my collection of 112 verses showed up. How can this be remedied?

[Rev. Peter]

This sometimes happen because the devices are accidentally attached to different accounts, e.g. testuser and Testuser. Please make sure the username is spelled exactly the same on all your devices. 

If the mobile device contains only a part of the online or Windows account, log out on the mobile device and log in again to force a complete reload of the account.