Dear Rev. Peter. I have been using Remember Me to remember scriptures and important notes. With the recent iPhone upgrade (or about that time) the app I have on my iPhone XR absolutely refuses to load. (20 or 30 attempts at various times of day all resulted in the app crashing before the splash screen.)
I deleted the app in the hope I could re-install it, but the app on the Apple App Store seems to be a newer version. The new app asks for my email address and password, so I think it may be V6 despite it not advertising that fact.
So I could not log in, and I cannot re-load the v5 app.
I found one email from Rev. Peter sent to my email on my PC, so I was able to find the online My Remember me, thank you, which appears to be an older version, because it asks for my USERNAME and password.
So I can see my verses, praise God. But I cannot export them, or even print them all without doing only one at a time. The web app fights me when I want to do something to back up my ALL such as print, limiting what I can do with my verses. And the recommended way of exporting requires the phone app running, which it won't.
So I "tried" version 6 on my PC. It insisted on my email, and password. Knowing that you have my email in your system somewhere, I expected that it was an equivalent sign-in process, but once V6 loaded, all my 1505 verses were gone! So I am hoping that it is a parallel application on your server with a separate database, and that there is a way of exporting and re-importing, or converting my v5 verses to v6, please? When I was writing apps for a living, I made all upgrades to update and convert databases automatically, with manual roll-back only in case of unexpected difficulties, so I do not want to touch my verses without much more knowledge and understanding of the Remember Suites and their interactions. ( and the DELETE ALL button is right next to the PUBLISH button, which I could not make do anything useful, probably due to my mind working the wrong way :-)
I dare not go back into the v5 web app in case all my verses really do disappear without recovery. I don't know what interactions there are between v5 and v6
I don't want to end up accidentally deleting my entire collection as a result of doing the wrong thing :-)
I need your help, please; I am completely at your mercy.
Thanks in advance, Jem Stanners