Sibelius Perpetual License
Gordon Neal
Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 04:48AM Hide picture Hello everyone,
After looking at my MyAvid account, I noticed something odd. A little less than a year ago I believe, I bought a perpetual contract of Sibelius at the student price. However, my account is now telling me that this license will expire on the 21st of October, 2020. Is this a visual glitch? Since I bought the perpetual license, I should never have to renew my contract, correct? Thank you very much!
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 04:49AM Hide picture Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Mike Lyons - 04 Sep 08:42AM Hide picture You'll still have a fully working version of sibelius, you just won't have access to updates.
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Win 10 Pro x64, Sib Ultimate 2020.3(build 2503) 2.6GHz Intel Core i7 9750H, 32GB,10TB (SSD + 7200rpm HDD), Scarlett 2i4, Sib 6.2,7.5, NotePerformer and others.
Si me castigare vis, necesse est me intellexisse.
[email protected] Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 02:16PM Hide picture Got it. Thank you, Mike!
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Robin Walker - 04 Sep 08:54AM Hide picture > However, my account is now telling me that this license will expire on the 21st of October, 2020.
No, it is not the licence that is expiring, it is the Support and Update Plan which will expire. Your purchase included one year of Support and Updates. After that, the Plan requires renewal.
> Is this a visual glitch?
No, it is a real situation, not a glitch.
> Since I bought the perpetual license, I should never have to renew my contract, correct?
Your perpetual licence is not in question.
Without an in-date Support and Update Plan, you will:
- not receive any more Sibelius fixes and updates;
- not be entitled to Support from Avid without charge.
Furthermore, if you allow the Support and Update Plan to lapse, it is not possible later to "get back on the bus" with support and updates for your current Perpetual licence. The only way back to support and updates would be to sacrifice your existing Perpetual Licence, and cross-grade to a Subscription Licence.
So, if you value the nature of your Perpetual Licence, and the updates to Sibelius, you should seriously consider renewing the Support and Update Plan.
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Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 02:27PM Hide picture Hi Robin,
Thank you for the information; I was concerned that my Sibelius application itself was somehow expiring. I didn't know about the renewal situation though for the Support and Update Plan. Do I have until October 21st to renew it? Also, do you happen to know the price tag on it? I'm debating whether I should renew or not, as I have never used my support plan, and unless my Sibelius updates automatically, I do not recall when I last manually updated. I believe I recently saw a forum saying that a new update for Sibelius is available; maybe it's worth downloading it prior to the expiration of my Support and Update Plan? Lastly, just to clarify, is Avid trying to phase out the perpetual license by switching to a subscription license? I had that prior to my perpetual license, and do not recall if I had access to a Support and Upgrade Plan with the subscription license. Are you able to either confirm or deny a perpetual Support and Upgrade Plan with the subscription license? Thank you very much.
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Robin Walker - 04 Sep 03:02PM Hide picture > Do I have until October 21st to renew it?
Whatever your "My Avid" account web page says, at
> Also, do you happen to know the price tag on it?
Whatever your "My Avid" account web page says. It depends which currency your account uses (and local tax rates), and the length of the renewal period requested (one year or three years).
> I'm debating whether I should renew or not
That is your decision. Although, if "Auto Renewal" is configured to "ON" in your "My Avid" account web page, then, even if you do nothing, your Support and Update Plan will automatically be extended, and charged to your credit card.
> maybe it's worth downloading it prior to the expiration of my Support and Update Plan?
That is your decision.
> is Avid trying to phase out the perpetual license by switching to a subscription license?
Avid have not made any such announcement.
> Are you able to either confirm or deny a perpetual Support and Upgrade Plan with the subscription license?
The payment rates for Subscription Licences include Support and Updates at no further charge: there is no separate "Plan" for Subscription Licences.
Perpetual Licences do not include access (without further charge) to Support, or to Updates, unless there is an in-date Support and Update Plan in effect. An in-date Support and Update Plan can be extended either for one year or for three years at a time.
A Support and Update Plan cannot be reinstated to a Perpetual Licence for which the last Support and Update Plan expired.
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Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 02:31PM Hide picture Sorry, one other thing. My account page says that the "Academic Eligibility for your account is expiring Oct 22, 2020." Is this just another reminder that my Support and Upgrade Plan is expiring? Thanks.
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Robin Walker - 04 Sep 03:11PM Hide picture > My account page says that the "Academic Eligibility for your account is expiring Oct 22, 2020."
> Is this just another reminder that my Support and Upgrade Plan is expiring?
No, it means what it says. Your entitlement to academic discount rates will expire on the given date. For any further academic discount rates, you will need to renew your academic eligibility.
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Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 03:39PM Hide picture Oh, my academic eligibility discount also applies to my renewal of the Support and Upgrade Plan? Sorry for all of the questions, but thank you, you have been incredibly helpful! :)
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Robin Walker - 04 Sep 04:28PM Hide picture > my academic eligibility discount also applies to my renewal of the Support and Upgrade Plan?
I don't know whether there are academic discounts for renewals/extensions. I suspect that the only way to find out is to go through the process.
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Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Charlie - 04 Sep 04:58PM Hide picture Got it, thank you. My current pricing for a 1-year renewal on my Support and Upgrade Plan is $99.99. Do you happen to know if this is atypical when compared to the normal pricing? Thanks.
Sincerely,
Charlie P. Back to top Allthreads Re: Perpetual Contract Expiring?
Posted by Robin Walker - 04 Sep 05:04PM Hide picture > My current pricing for a 1-year renewal on my Support and Upgrade Plan is $99.99.
> Do you happen to know if this is atypical when compared to the normal pricing?
That sounds like the normal price for a 1-year extension.
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Sibelius 2020.6/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book. Back to top Allthreads
Perpetual Contract Expiring? - Charlie, 04 Sep 04:48AM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 04:49AM Re: Perpetual Contract Expiring? - Mike Lyons, 04 Sep 08:42AM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 02:16PM Re: Perpetual Contract Expiring? - Robin Walker, 04 Sep 08:54AM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 02:27PM Re: Perpetual Contract Expiring? - Robin Walker, 04 Sep 03:02PM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 02:31PM Re: Perpetual Contract Expiring? - Robin Walker, 04 Sep 03:11PM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 03:39PM Re: Perpetual Contract Expiring? - Robin Walker, 04 Sep 04:28PM Re: Perpetual Contract Expiring? - Charlie, 04 Sep 04:58PM Re: Perpetual Contract Expiring? - Robin Walker, 04 Sep 05:04PM
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Avid Sibelius Ultimate notation software enables you to compose rich scores with unlimited instrument parts and custom layouts - standalone perpetual license Multi-seat New Seat allows one Sibelius Ultimate serial number to be used on multiple computers.
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