Gothic 2 Returning 2.0 New Balance

[Kristin Banyas]

Noyou don't need to create a customer account if you don't wish to! Signing up for an account will provide you with a variety of benefits such as lovelist creation and the ability to view your order history, amongst others. Once you have signed up, you will be able to visit your account area any time you want - this is where you go if you want to change your password or any other details, view your lovelist and previous orders.

Irregular Choice footwear is graded using Womens Euro sizes only, so you will find only euro sizes are stamped on the shoe. The shoe box packaging, however, sometimes has dual sizes displayed, i.e Euro / USA sizes.

Heel heights given, are an approximate measurement taken from the outside of the heel to the floor, on a size 37, and are a guide only. Larger or smaller sized shoes may have a higher heel due to scaling of the style. All measurements are in centimeters (cm) and they can be found on the product page.

High heels are a feature of fashion footwear, this means that the heel tips are correspondingly small. The heel tips used by our factories are made to the recommended hardness to ensure good wear quality and yet not be too hard to cause slip problems. Given the nature and size of the heel tips, they will wear down depending on use. Also it is not uncommon that they may come off during wear. If a heel tip is missing or loose/worn, replace these ASAP to prevent damage to the shoe. We recommend that heel tips are also replaced before they wear down completely to ensure that the heels are not damaged. An increasing number of our styles are supplied as standard with spare heel tips where possible, and these can be refitted by your trusted local cobbler.

We have done our best to display as accurately as possible the colours of the products on the irregularchoice.com web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Please be aware that sole and box designs may differ from that shown on the product images depending on season or edition - make sure your read the product description for full details! Occasionally we may need to change materials, construction or finishes on our products and they may appear different to the description, measurement or image given online. We try to keep this to a minimum, however it may happen from time to time.

When designing and manufacturing our shoes, we select materials and trims from thousands of sources. Whilst we have accurate information on the materials used, it's not always possible to get exact information about any dyes, threads, glues, trims, glitter, sequins, paints, cements, resins or glues which may be used. Due to this we are not able to label our products as truly vegan or vegetarian. The majority of our styles do not contain any animal leathers, however some do use leather, and some styles may also be trimmed with feathers. This depends on design choices, cost, finish, colour and durability; and we choose the best materials we can find to make our designs as amazing as possible. If a style contains leather in the upper, sock, lining, sole or trim, the blue product information box will state this on the product page, and the material info sticker on the style itself will also show this. It is company policy, and has been for many years, to use faux fur rather than real fur. However we do use some materials like pony skin leather which have a fuzzy finish.

Some of our styles have amazing extra features like lights and sounds! Woohoo! Most styles that feature light-up LED components have concealed, non-replaceable batteries, and an on/off switch. Full details and instructional videos for each style will be shown on the product page. If you need any further assistance, please contact us and we'll be happy to help!

For styles which have rechargeable batteries, each charge should take at most 2 hours. We don't recommend wearing any light-up styles in particularly wet weather, or submerging in water or puddles, for example, as this will damage the style and wiring. Micro USB cables are generally not provided with each style in an effort to minimise cable wastage (we hope that most people will already have a suitable cable at home already!).

The vast majority of our stock is new, however as we offer a return and exchange service, some of our stock may have been purchased and returned previously to us. We will always nicely re-pack these products for you wherever possible, however sometimes the packaging may appear a dot less than pristine. We also share stock with our stores, and as such some of the stock we sell may very occasionally have been gently tried on in-store and may show minor signs of this, for example: minor marking or minor wear to soles.

We have tried to provide as much information as possible, so that you can make an informed decision on the product you wish to buy. Our product pages include a full product description, sizes available and several images (and now 360 views and videos) showing the key features of our shoes. We also show reviews from other customers under the product listing in the 'reviews' tab. Reviews will show for every colourway in each style - if you review the Nick of Time high heel in white, for example, your review will show across all colours of the Nick of Time style. If you need to know anything else that we have not covered please contact us at enqu...@irregularchoice.com and we will try to give you as much information as possible!

We allow anyone to post a review of our products, all you will need to do to submit your review is to verify the email you provide when writing your review. Navigate to the product page of the item you wish to review, click on the 'reviews' tab under the product image, and enter your review. All reviews will be moderated and may be edited according to our terms and conditions. If you wish to review a past colourway of a style that is no longer on the website, you can review a different colourway instead - type the product code into the search bar (eg- 4135-14 would show Nick of Time), and pick a current colourway to review!

It sounds like you were beaten to the punch by another customer who managed to checkout successfully before you, and snag the last available item. Once an item has sold out, it may take a short while for the website to catch up and show this on the product page. You may still be able to add the item to your basket, however when you come to checkout it will check that stock is still available before allowing you to proceed - if the item has sold out in the interim you won't be able to place your order until the out of stock items are removed from your basket.

We know there is nothing worse than the item that you want being out of stock. Unfortunately we have to discontinue some styles at the end of each season to keep our product range fresh and exciting. If the product you want has sold out or is no longer available you will be able to sign up for a back in stock alert for that size/style on the product page and we will email you straight away as soon as the product becomes available. Please note you must be signed in to your account in order for this to work.

Just type the name of the item or its code into the search box at the top of each page and it will show you any matching results. If you can't find it, or you're not sure what you're looking for, please contact us at enqu...@irregularchoice.com with as many details as you can remember and we will have a look for you.

All other orders delivered outside of these areas will not be charged any VAT or Duty costs, and the price shown on the website will remain unchanged. Your customs authority may apply additional tax, duty, and/or handling charges to your order, especially if your order is over the De Minimis amount for your country. These fees are paid directly to your government and are beyond our control. Please check our delivery page for more information.

Payments may be made by credit or debit card, as well as PayPal using either your PayPal balance or a credit or debit card, ShopPay, ApplePay, GPay, and Klarna for UK residents only. Some credit and debit cards are subject to validation and authorisation by both the card issuer and us. This is to help maintain security and prevent fraud.

Our systems are safer than ever. Firstly our servers never store any of your payment details as all of your payment details are either securely handled by Shopify Payments. This means that we never see your full card details, keeping things safe for you!

From time to time (mainly in our newsletters), we will publish a discount code that offers some form of saving. This may be a discount off your order, reduced postage costs, or a combination of both. You can check our currently available discount codes and rules on this page.

By signing up to our newsletter we will email you if a new code has been launched. Irregular Choice also uses a variety of different advertising mediums where from time to time we may publish a discount code. All of our vouchers will have a set of attached terms and conditions such as, the value of the discount, how long its valid for, how many times it can be used.

Oops, we are sorry but once your order has been submitted to us we are unable to apply a discount code. You may however be able to use it on another order subject to the terms and conditions published with the voucher.

If you used a discount code when placing your original order, your refund amount may be adjusted to reflect this - for example if you use a code which gives you 3 items for the price of 2, and you return one of these items, that item counts as the 'free' item and you will not receive a refund for it (as you would no longer qualify for the 3 for 2 discount). Unfortunately, we can't reissue a discount code, even if your original order is returned to us.

We accept gift cards purchased on irregularchoice.com or from our Brighton, UK store issued from 20/12/22 onwards. We will issue your gift card as a code via email and they are valid for 365 days upon issue. We can only issue gift cards in GBP, but they can be used to pay in any currency we offer on irregularchoice.com. Gift vouchers issued by our stores before 20/12/22 are not able to be redeemed online. If you have a gift voucher or store credit issued by one of our closed stores that's still in-date (eg: within a year of issue), please get in touch with customer service so we can assist you in redeeming your voucher or credit online. Gift vouchers and store credits issued by our Melbourne store or on irregularchoice.com.au can only be used in those stores.

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