Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.
Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.
Barb already measures viewing on Netflix, alongside other streaming services, but is now developing a proof of concept that would allow advertisers to identify and measure the spots they have booked for their clients.
The measurement body also shared plans to reduce zero-rated spots, where niche TV channels can appear to have zero viewership. Its recently announced panel expansion is expected to address this issue, growing from 5,150 to 7,000 homes, or 16,000 individuals. The expansion is due to be completed in 2024.
How can I sign up for an Xfinity package with Netflix?
Xfinity packages with Netflix are only available in select markets at this time. To check availability, please visit xfinity.com.
How do I know if my Xfinity package includes Netflix?
If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.
I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.
How do I find the Netflix app on my X1 TV Box?
You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.
I signed up for an Xfinity package that includes Netflix but never accessed the Netflix app on my X1 TV Box. Can I still create a new Netflix account or transfer an existing one as part of my package?
Yes. However, you must open the Netflix app on your X1 TV Box to activate the Netflix service included in your Xfinity package.
If you have an existing Netflix account and sign up for an Xfinity package with Netflix service, you'll continue to be charged separately for your Netflix account until you complete the activation process by using the Netflix app on your X1 TV Box.
How do I change my Netflix plan or account information?
You can change your Netflix plan at any time by signing in to netflix.com and visiting the Account page, then selecting Change Plan to view and select available plans.
What will happen to my Netflix account if I cancel my Xfinity service or change my Xfinity package?
For more information, see how to disconnect or downgrade Xfinity service with Netflix.
What happens to my Netflix account if I move?
Your Netflix subscription relationship is with Netflix directly, even if you signed up through Xfinity X1. Because of this, a move will not impact your subscription unless you are billed by Comcast, in which case, you will need to update your method of payment for Netflix.
Note: You'll need to sign in to Netflix again once you activate the boxes at your new address. If you move and no longer have Xfinity services, you will no longer be billed by Comcast and must update your payment method for Netflix or risk losing your Netflix Service.
If you have a previous, valid method of payment (credit or debit card, for example) on file with Netflix, Netflix will charge your previous method of payment. Contact Netflix to cancel your Netflix account after changing your service package with Comcast.
I accidentally linked the wrong Netflix account to my Xfinity package. What should I do?
If you accidentally connect the wrong Netflix account to your Xfinity package, please sign out of the Netflix app on X1 and please contact us.
How does Netflix affect internet data usage?
Video in the Netflix app on Xfinity X1 is streamed over the internet. For this reason, usage of the Netflix app on X1 and all other programming and content from the internet on X1, as well as, the internet apps on X1 are subject to Xfinity Internet data usage policies.
To determine what amount of usage you can expect for a given hour of streaming, Netflix provides estimates on its website. Netflix estimates about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video.
Will my Netflix user settings carry over to X1 or Flex?
Yes. Existing Netflix customers who use their Netflix login information when logging in through the Netflix app on X1 or Flex will see their current Netflix settings.
Why is Netflix programming displaying in letterbox?
If you signed up for a Netflix standard definition (SD) package, the Netflix content will appear in SD in the letterbox format, even if you are an Xfinity HD customer. In order to get rid of the letterbox view, you must change your Netflix subscription to a package that includes HD.
DANIEL ESTRIN, HOST: Netflix, the streaming TV giant, has seen its stock price take a huge hit, dropping up to 37% earlier today after news that it lost 200,000 subscribers in the first quarter of this year. It's been 10 years since that last happened. Netflix CEO Reed Hastings told investors yesterday that the company might try to claw back some revenue by cracking down on the huge number of households that watch the service for free by borrowing passwords from subscribers.(SOUNDBITE OF ARCHIVED RECORDING)REED HASTINGS: Remember, these are over a hundred million households that already are choosing to view Netflix. They love the service. We just got to get paid, you know, in some degree for them.ERIC DEGGANS, BYLINE: Here to talk about what this means for Netflix and for the streaming TV world in general is NPR TV critic Eric Deggans. Hi, Eric.DEGGANS: Hi.ESTRIN: So 37% is a pretty significant stock drop. What is Netflix saying about why its numbers were so bad, and why did that affect its stock price so badly?DEGGANS: Well, you know, for a company as big as Netflix, a drop of over 30% is massive. And in addition to their loss of 200,000 subscribers in the first quarter, they predicted they would lose 2 million more subscribers in the second quarter. So in a letter to shareholders, Netflix cited increased competition from other streaming services, a slowdown in the adoption of smart TVs, those hundred million households that don't pay for Netflix and outside factors like inflation and the war in Ukraine. I spoke to a couple of experts earlier today who said that Wall Street investors have been reconsidering how they valued streaming services since January, when Netflix offered some pretty conservative predictions on its future performance. So it makes sense that its underperforming now would produce this swift reaction.ESTRIN: OK. So we heard CEO Reed Hastings say that a hundred million households are essentially getting Netflix for free by using shared passwords. So if Netflix manages to stop that, can it solve its problems?DEGGANS: Well, I'm very skeptical. I mean, it's hard to convince consumers to pay for something that they've gotten for free over a long period of time. I mean, Netflix essentially plans to ask for a surcharge from subscribers who share passwords, but they're also trying to keep subscribers from dropping the service altogether. That's something that's called churn. And they want to build up goodwill among their customers, so that's a serious challenge.ESTRIN: Now, does the drop in subscribers mean there are problems with Netflix's core strategy, and does it have implications for other streaming services?DEGGANS: Well, Netflix is so big that when it sneezes, other streaming services catch a cold. So the stock price on other media companies in the streaming game also went down a bit today, including companies like Disney and Paramount Global. Netflix executives said they would develop a cheaper version with advertisements, which is something they've resisted in the past. And that's important because the company has often pushed back on suggestions that it reconsider basic elements of its strategy, like releasing all episodes of original shows at once for binge watching, which makes it tougher for series to stay in the public eye for very long.Now, even though I've seen some critics take aim at their content, Elon Musk, for example, tweeted that, quote, "the woke mind virus is making Netflix unwatchable," whatever that means, they've had big recent hits with, like, "Squid Game" and the second season of "Bridgerton." So I think the real question is whether it's possible for any streaming service to grow at the levels necessary to satisfy Wall Street investors. And that's an answer we're probably going to see later this year.ESTRIN: NPR's Eric Deggans. Thanks.DEGGANS: Thank you.
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