I purchased an arc a750 founders edition( or limited edition) from a local supplier in my neighborhood. When i try to play Forza Horizon 4 ultimate edition, at first the game runs for about 5 minutes then freezes with music playing on the background. After the initial crash no matter how many times i run it, it crashes on the loading screen. But if i restart my pc then try to run the program, i can play around 5 minutes before the game freezes. I checked the windows event viewer for the specific error. Sometimes the error is "ntdll.dll", sometimes application error. I have encountered such issues with this game only though i don't game much.
The solve he gave enabled me to at least play for a 5-10 minutes before the gameplay freezes with music playing on the background. Everyone is saying it is a symptom for driver issue. Is there any proven driver version for arc a750 which doesn't crash FH4?
We are checking in with you on the Forza Horizon 4 issue to see if you have already performed the troubleshooting steps that we have provided or if you have any additional queries. Please know that we would be happy to assist you if you have any.
If the issue still persists, please generate an SSU report as it contains important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article:
Thanks for the suggestion. But i already clean installed my drivers using DDU to the latest one. About 10 minutes ago my pc glitched and gave BSOD. I already posted the same problem on microsoft which i will attcah it below.
the forza horizon 4 is running stably now. The last fix i did was to use Treesize to see why 10GB of space went missing after BSOD from the Windows drive. There i found the paging.sys to be 25GB. I looked up the recommended amount and set the paging limit between 8GB and 16GB. Forza Horizon seems to be stable as of now. But the "Random Glitch and then BSOD" problem i was facing was gone for a few days after i reinstalled windows. but today at 10:39 am the glitch happened and i used your dialogistic tool to create a txt file which, for some reason, won't submit via intel service website. Thus i am attaching it here.
Thank you so much for the response and for sharing with us every detail that might help us isolate the issue. We would truly appreciate it if you could share with us the DMP files, as it might help our engineers find the solution that we need.
By the way, please try to disable the Intel ARC graphics in your BIOS and use only the integrated graphics card of your system. This is to check if it was the discrete graphics that were causing the issue. Then, let me know the results.
If the game-related issues persist, it is advisable to consider updating the graphics driver to version 31.0.101.5518. Regarding the BSOD, it would be helpful to us if you could provide the event viewer logs so we can ascertain the root cause of these interruptions.
Forgot to look at this thread. forza horizon 4 is fixed. i just increased the initial paging size to 8gb. previously it was set to windows default. forza horizon 4 ran smoothly ever since. but the random glitch and bsod keeps happening very randomly. for example, the pc will run smoothly for 5-6 days, then suddenly glitches out, after that glitch it will run smoothly until next glitch occurs. there is no fixed pattern between the glitches. i will provide a windows event viewer log according to your attached method when the next glitch occurs.
Upon reviewing your case, I understand that you are encountering some inconsistencies with your gaming experience, including unexpected glitches and a BSOD. To assist you more effectively, could you please specify the exact glitch you're facing? Furthermore, I would like to confirm whether these issues occur solely while playing Forza Horizon 4 or if they are present in other applications as well.
In addition, I have examined the Event Viewer logs you provided and noticed the PerfNet 2004 error. This particular error suggests there may be an issue with the Server service performance object within your Windows operating system, which could potentially lead to overall system performance issues, such as stuttering. Understanding these details will help us in providing you with a more precise solution.
Regarding the perfnet issue, i have zero idea on how to fix it. i noticed the frequency of the error as well. to solve it, I browsed through the net and tried possible fixes for it. But none of them worked. I also created a Microsoft thread for the forza issue, their reply was to return the gpu as there is back to back gpu error while bsod ing.
Forza runs moderately smooth now. Increaing the intial size of the paging file fixed the problem. the problem is the glitch then automatic restart. I should also mention the glitch problem wasn't so frequent at first. then gradually they became more frequent
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
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