At the most basic level, the entire industry (like, I suspect, most others) plays to employees’ desire to keep their jobs. Whether the existence of those jobs and the manner in which they are presently filled are in the best interests of the stockholders is irrelevant. A very cozy industry has resulted. Real change is slow, creative destruction slower still.
The Capitalist Tech Industry follows the logic of "capital" (maximize power, defeat opponents). That logic produces all that mediocre stuff he's talking about.
The real shocker is realizing that when the logic of capital produces crap (99.9% of the time) that's actually a feature. At least that allows us to wake up to it.
Having superior tech is nice, but much better is to discover a new story, a new value system, etc. that generates all kinds of better things, tech or not.
Fabio
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