Everything I Am Instrumental

[Emmanuelle Thaller]

Theseries has featured instrumental covers of several pop songs since the first season. Part one of the third season included songs from BTS (Dynamite), Nick Jonas (Jealous), Sia (Cheap Thrills), Billie Eilish (Happier Than Ever), Taylor Swift (Snow on the Beach feat. Lana del Ray) and Pitbull (Give Me Everything feat. Ne-Yo and Afrojack).

Serving in the U.S. Coast Guard Reserve for 28 years placed me in public affairs and crisis management for major events such as 9/11 and the Deepwater Horizon oil spill. These events trained me to be adaptive and to develop solutions head-on. Even in insurance, you will have complex problems and war stories that you will have to figure out.

As the insurance industry continues to grow, integration of technologies is essential. If you want to see an industry that has done this well, look at how the banking industry developed its online banking systems.

One of my own experiences with using technology to enhance efficiency involved a major re-coding task. In insurance, everything is coded and categorized. On an excel sheet with thousands of lines of data, we had to manually update an item on each line to complete this re-coding. I knew that there was no way anyone was going to do this without human error.

We needed money to develop an automated way to do this update. I had to constantly present this to the executive committee, almost like a lobbyist in the halls of Congress. They finally granted us the money. Once we developed a script - what had normally taken weeks to do - it took an afternoon to complete! The war was that I had to convince leadership to do this.

Insurance and reinsurance industries tend to be dominated by men, particularly at senior leadership levels. What advice would you suggest that insurance companies follow so that they can see more women advance?

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