Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across multiple platforms.
You can download the Zoom desktop client for macOS, Windows, Linux, and Chrome Zoom Web App, as well as the Zoom mobile app for iOS and Android, from the Download Center. Additionally, you can download installers for the Zoom application and various plugins. Zoom will begin to download automatically when you start or join your first Zoom meeting.
Zoom is a cloud-based solution for video and audio conferencing, mobile collaboration, and online meetings and Webinars. Zoom's web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines for audio conferencing. Finally, this online solution can also connect to existing Polycom, Tandberg, LifeSize, and similar devices.
All personal settings in your account including profile, meeting and webinar schedules, audio conference will be moved over automatically once you switched to the HIPAA compliant account, and all data will be kept in the original order.
MSU community ID users will sign into Zoom free account directly because the community ID users are not owned by MSU and they are supposed to be managed by another entity/institution. Browse to to log in to Zoom service for MSU community ID users. Please use your email address and password.
Hi: I usually record meetings on my own PC, but recently recorded a meeting in the cloud. I was surprised to see that the recording was completely different! Is this because the "cloud" recording was done from a Mac instead of a PC? Or is there an inherent difference when recording in the cloud vs. on a local machine?
Hi @vaughn_dragland
While local recordings essentially capture what you see on your end, cloud recordings can capture multiple different layouts at the same time, independent of your view in the session. I'd recommend checking out your settings on the Recording tab of your Settings page and reviewing the support article for more info.
I had a similar situation, but the details are different. I was hosting a meeting in which I controlled the spotlighting at all times. That is, I never removed a single speaker who was spotlighted, always replaced or added. However, when I looked at the cloud recording , I found that very frequently Zoom spotlighted whoever was speaking, even though someone else was spotlighted. The recording was essentially useless, but fortunately I had also recorded in the device of another participant (who was always in Speaker View), and that recording was correct. Any idea why this would happen?
If you switch between Speaker and Gallery view that will be captured/reflected in your local recording. If one or more (up to 9) people are spotlighted (and you remain in Speaker view) that is what you will see. If and when you switch to gallery view the recording will show that.
Thank you. That's really confusing. It is strange that a recording to the cloud would be affected by what I am choosing to see on my display! I will try your suggestion. And since we are at it, the second problem I found with a local recording is that the quality of the audio is not the same as what I am actually getting live. For instance, if the incoming audio is in stereo, I can hear that on my headphones, but the local recording is in mono; also, the quality of the recording does not match the streamed quality. To get around that, I am recording the audio in parallel, using Audacity with Speaker Loopback as the source, which gives me the full quality of the streamed audio and is in stereo. Do you know if the audio in the cloud recording is any better?
Zoom, the cloud meeting company, unifies mobile collaboration, cloud video conferencing and simple online meetings into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, Linux, iOS, Android and H.323/SIP room systems
The Zoom for Outlook Extension is designed to make scheduling a Zoom meeting within Microsoft Outlook simple. This add-in allows you to easily add a Zoom meeting to any new or existing calendar event. Simply configure your settings and the meeting URL and information is added to the body of the calendar event. To add Zoom meetings from Outlook mobile application, the Add-in must be installed by the IT admin.
I have had a personal Zoom account for more than three years and lately when I attempt to join a meeting or start meetings that I have scheduled I get the following message: "You must update to the latest version of Zoom to join this meeting. Contact your IT admin to update." I don't have an IT admin, so I attempted to do the update myself. When I scroll to the Downloads section on the bottom of the Zoom home screen and click to download the latest version, I am asked to sign in to my account. When I attempt to sign in to my account, I get the following message: "Your app version needs to be 5.12.2 or higher to sign in. Please contact your IT team to update your version of Zoom." So I can't join or run meetings unless I update the Zoom version, and I can't sign in to update the Zoom version unless I am on a later version. So I am stuck.
I did see some community entries here that suggested uninstalling and reinstalling Zoom. That sounds like a rather unprofessional option to updating to a newer version of the app. If that is indeed what I must do, then is there an option to save all my account settings, such as personal meeting ID and host code, as well as all the repeating meetings that I have scheduled? Or will I need to manually start over from scratch?
Maybe before your personal Zoom account you had a different Zoom account managed by a company. if that IT dept installed the MSI version of Zoom then it can't be auto updated within the Zoom Client. that's why people are suggesting you fully uninstall your current version and reinstall. I have also seen where a version of Zoom desktop client is too old to be upgraded, and again the best practice is to uninstall and then reinstall.
So if you do not want to uninstall your current version and only want to upgrade then you can try downloading the zoom client for IT admins. open a browser and goto zoom.us, then scroll to the bottom of the page and under Download click on Zoom Desktop Client. You can either try to download the Zoom Desktop client, and then click the downloaded file to install. Or, on the Download center page along the right side is a dropdown called Download for IT Admin. you would click on download MSI and this version is a machine wide installer. this version however won't auto update, nor can you from within this zoom desktop client auto update.
ok, then you do not have an MSI installed version. I was probably over thinking your situation. you dont have to log into Zoom to update your client version. you should just be able to goto the download page as I described then when you have downloaded the file open it to update your version. this will only update your version, it will not change any of your settings or change your personal meeting ID.
Here is my conundrum. To test out this scenario, I scheduled a test meeting and then clicked on start to start the meeting. I get the following message: "You must update to the latest version of Zoom to start this meeting. Contact your IT admin to update." So I go to the Zoom Support page, click on Downloads and then I click on the Download button for Zoom Desktop Client. It downloads an executable named ZoomInstallerFull. I attempt to run that executable and a Zoom window pops up asking me to either "Join a Meeting" or "Sign In" so I click on Sign In. I then enter my Zoom userid and password and I get the message "Your app version needs to be 5.12.2 or higher to sign in. Please contact your IT team to update your app." So I can't start a meeting unless I update to a newer version, and I can't run the update because Zoom needs to be at a higher version.
then it does sound like you will have to uninstall your version of Zoom then double click that zoominstallerfull again. this removal does not change your account, your account is tied to your sign in so you can still log into your account at zoom.us and see all your scheduled meetings and zoom settings.
i'm having the identical same problem - however i ONLY click to JOIN meetings, i ahven't ever hosted one, now when i click to join it says i need to update, but doensn't tell me how - i sign in but i'm just a free account so there's nothing under my profiile icon with an 'update' selection, otherwise i get the message mentioned above - it says my app version must be 5.12.2 or higher to sign in! this is craziness, how does a person on a their personal PC get zoom anymore?
I think that you should be able to uninstall and reinstall like I did. My account is a personal account as well, though I do pay for it because I prefer to have family conversations that are over 45 minutes. My guess for the reason why we need to uninstall and reinstall is that versions prior to 5.12.2 must no longer be supported and there isn't a viable upgrade path from that version. Similar to not being able to upgrade to Windows 11 from older versions of Windows. I looked on the Zoom web site and the free version of Zoom is still supported, so you should be able to uninstall and reinstall. I did that yesterday and both processes ran pretty quickly.
My problem with getting this error is that this doesn't resolve the issue permanently. I have to uninstall and reinstall the client with EVERY upgrade Zoom pushes out, and it feels like they do this daily. Certainly, they can come up with a way to push out updates that don't require a complete reinstall of the software.
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