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I am so upset. I paid for and am subscribed to a monthly plan for adobe lightroom and the desktop app worked just fine for me at first. Now every time I pull it up is says " my subscription has ended and I need to renew" !! I had a very unnerving call with support in which they took over my computer and made me feel very uncomfortable with zero reassurance. He also essentially said everything was fixed and I had to take back over controls to show him that in fact, it was not fixed. I am so upset but am planning to cancel because this issue was never resolved. I've wasted so much time on this. VERY poor experience with Adobe overall.
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One thing to try in this case is to go into the creative cloud app and log out of it completely. You do this from the account menu all the way in the top right. It looks like a very big nose for some strange reason. Then reboot your computer. Log onto creative cloud. Make sure to use the account that you signed up for the monthly plan with. Then start Lightroom. Hopefully that will fix it. If not, go into the Creative cloud app and uninstall Lightroom making sure to select to remove all files. When that is done, reinstall Lightroom. Beyond this if it still doesn't work, there is a problem with your account and not your computer and only Adobe can fix it on their end.
I want to download everything stored in my adobe lightroom cloud (about 107gb) to an external drive. Lightroom Downloader is the tool for that so I installed it. When I selected the destination folder it gives me an error that says "not enough space" despite the external drive having more than 2tb available. I have also tried saving to my Mac HD which I have 500gb available, and get the same error.
This might be a long shot, but how much space is on the internal drive? I know your final destination is the external drive, but perhaps Lightroom makes a temporary copy to the internal drive first? Yes, this is speculation, but I have a vague recollection of something about this. It may also be completely wrong.
So I just realized that currently I pay for 100gb of adobe cloud. And I am using 107gb, meaning I've been getting error messages saying the cloud is full and I need to upgrade my plan. I am wondering if this may be contributing to the issue? Either way though I should be able to remove the things that are in the cloud (because I don't want to upgrade). I didn't even want all these items there anyway, photos on my phone were automatically synced with creative cloud when I downloaded the Lightroom iOS app. Very frustrating....
Unfortunately, there is no other version of the Downloader available.
It is possible for the downloads to be created by us manually and emailed to you as a series of zip files. It is a very slow process however.
It looks like the Adobe Lightroom Downloader tries to make a copy on my internal disk, because she is now full...But I would like to use the external drive just because of the missing space on my internal drive. )I do not have 100 GB left there, but some 20 GB)
The files in the LR-cloud in total use 11,7GB in the cloud. The downloader app says, that my target-folder to download the files is not big enough. But it is, with 2 TG it should work. Can someone help?