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Domenec Reynolds

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Aug 2, 2024, 5:57:44 AM8/2/24

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When logged int Netflix:
[1] After selection loading never completes.
[2] During playing of a selection playing stops and attempts to load and never starts again.
[3] When trying to select, changing selection takes > 30s.
[4] Unable to change selections.

Before proceeding, may we know if this is the only channel affected by this? If so, are there any error messages prompted on your screen? Since you've performed all the possible troubleshooting steps provided on this thread, we highly suggest reaching out to the channel provider themselves (Netflix Support) for further assistance and clarification, as they are the ones who provided and maintained their channel on the Roku streaming platform. Their channel may need an update from them.

Could you please specify if this issue is only with a particular channel or specific content? We suggest trying a system restart by going to Settings > System > Power > System restart to see if that resolves the issue. If it doesn't, we recommend following the troubleshooting steps provided in this support article on how to resolve a channel playback issue.

May we know what troubleshooting steps you have taken so far? Also, when did you start seeing this issue? Alternatively, upon exhausting the provided fixes, were you able to communicate with the channel provider to inquire further and ask for additional troubleshooting steps? If so, what were your findings?

Following up on this as well... let's see if I can be relatively organized and systematic in how I describe the issue and steps already taken (although assume anything basic like remove/reload app was tried ages ago).

My Netflix "jams up" for lack of a better term, like others in this thread. Mine manifests as such: starting most any program on Netflix will begin for a short period of time, within 30 seconds, the show will start lagging, the audio will drop out (captions will keep running for a bit), then it'll buffer and eventually overload and the app will reset, or it'll just overload and I'll manually have to press the home button a few times for it to "crash" the Netflix app. Immediately going back into Netflix and trying again, yields the same result. Waiting until later, usually yields the same result.

2) I have four active Roku devices two stream bars, one stick, and this TCL/Roku TV. The only device where this is an issue is the TCL/Roku TV. I have not contacted Netflix as this issue does not appear to be any other devices. Just one specific piece of hardware, this TCL/Roku TV.

A simple search of this thread, and then this forum, shows there's no lack of "Netflix and Roku" issues. Is Roku currently acknowledging the volume of recurring/similar issues? Is Roku currently working on fixing this issue?

For the past four years, I've had no problem streaming Netflix over my Roku box (I have high-speed dsl). Then two months ago, it stopped streaming. I've been on the phone with Roku for hours and tried everything, including buying a new Roku box. There doesn't seem to be anything wrong with the Roku, since I tried it at another location (on a much slower Verizon dsl connection) and it works fine. So I bought a Vizio apps TV -- I have no problem connecting wirelessly or connecting to Yahoo News or Yahoo Finance, but it won't stream at all (Netflix, YouTube, etc.) Vizio sent a repairman and there's nothing wrong with my TV. They say that it's a problem with Verizon dsl or a router issue. Verizon has checked my line, has sent me a new gateway router (I've tried both the Westell and Actiontec) and nothing works. But it worked fine two months ago!!! Anyone have similar issues -- or solutions???

Thanks, but I think the firewall is off. When I look at the router settings it says, "The default firewall security level is set to "Off". Activating the firewall is optional. When the firewall is activated, security is enhanced, but some network functionality will be lost." FYI, this is what it says for the Firewall Status:

I have the same issues. and V'zon tells me that I need the faster version of DSL to use netflix, This is something I had for two years then V. took it away because " I live too far from the substation" now I get another notice that I am being offered the higher speed DSL. I am so confused and frustrated

I don't think speed is the issue. I took my Roku box, which stopped working at my house with very fast dsl (15 Mbps), and tried it in my apartment which has very slow Verizon dsl (1 Mbps). The same Roku box worked fine in my apartment?!?

Harmony automatically imports your Roku channels and displays them under the favorites section on your Harmony remote. Commands specific to your Watch Roku Activity are also displayed for which you can add, remove or rename them.

Harmony allows you to import your Roku channels and launch one automatically when you start your Watch Roku Activity. With this, you can create specific Watch Netflix, or Watch Hulu Activities that go directly to those channels. Create unique Activities such as a "Breakfast Shows" that may open your blinds, turn on your lights and opens the YouTube channel on Roku.

Harmony Express allows you to use your voice to launch apps with this device. During setup, for each app (Netflix, YouTube, etc.), you will be asked which device should be used to launch it. You can also use your voice to send commands such as turn on, turn off, and more. Tap What to say in the Harmony Express app to see sample commands for your device.

Although Harmony has already mapped default commands to your remote buttons, you have the ability to assign custom commands to them. For more information, see: Customizing physical buttons on your remote

If you own a Television that has Roku OS built into it, we recommend using your voice to change between inputs for watching live tv and transitioning to Roku OS app content. Using the Harmony Express remote to navigate between the inputs will cause the devices to be out of sync in when you try to control them.

Roku is painfully aware of its reliance on Netflix and has been actively working on new features, partnerships, and revenue models to reduce the importance that Netflix plays in its fortunes. The Roku Channel acts as a central hub for finding content to watch from dozens of channels, including premium offerings like HBO and Showtime.

The update, which is part of the Roku OS 9.4 software, will be added to the Roku Ultra, Roku Streambar, Roku Smart Soundbar, Roku Streaming Stick+, and Roku Premiere as part of the first wave. Roku TV owners can expect to get AirPlay 2 and HomeKit as well when Roku OS 9.4 is added to their TVs, which Roku says will happen "in phases over the coming weeks."

Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks.

To get Netflix on your Roku device, navigate to the Roku Channel Store and find Netflix, then click Add Channel. Or, plug in your Roku, then navigate to Streaming Channels on your screen. Search for and select Netflix, then select Add Channel.

Once playback begins, you can pause, fast forward, and rewind from your iPhone, iPad, or Mac, or you can use your Roku remote. When you want to stop streaming with AirPlay, you can press Home on your Roku remote.

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When I try to watch or stream "The morning show" on apple TV it continuously states "Unable to play, There's a problem playing this video. Try again or troubleshoot the issue." Choices I have to click on are: 'Try again' or 'Start Troubleshooting'. Neither one of them gets it going. When I click Troubleshooting it states "unable to connect, There's a problem connecting for playback. Try again later". That's it. So I checked my netflix, my Disney+, my prime video, etc., everything else works. It is just on my Apple TV app on the tv. All other apps work fine, including all computers and other services going thru the router. So I know the router is connecting to the TV. It is something to do with the apple TV app, or programming on the apple app. Anyone else having these issues? Any fixes??

Exact same issue as OP except trying to play any Apple TV+ content fails (trying to continue to watch Slow Horses but all shows now fail). The service used to work just fine but now fails (no changes on my end). Previews play then it chokes with "Try Again" and "Start Troubleshooting" - neither of which do anything.

I too have issues watching TMS, every 10 minutes it stops then when I replay it starts all over from the beginning and then I have to FF only for it to stop again a few minutes later. Why is this a problem?

Does your Netflix keep crashing on your Roku TV? Why doesn't Netflix work on Roku? How to fix this issue? This post from MiniTool MovieMaker will walk you through all of the ways to fix when Netflix keeps crashing on Roku TV.

With Netflix on Roku TV, you can watch movies, TV shows, and more. However, sometimes Netflix suddenly stops playing and returns to the home screen, or nothing happens when selecting the Netflix icon, or freezes on the loading page, or a black screen appears after launching the app.

Before trying other ways, first, you should troubleshoot Netflix services. If it is down, there is nothing you can do to fix it except wait. You can visit the Netflix Help Center website to check its current status.

Make sure your Roku device is connected to a stable Wi-Fi network. You can check whether the Wi-Fi network is working on your phone or computer. If not, you can resolve the internet issue by disconnecting and reconnecting, switching to another Wi-Fi, or restarting the router. After that, check if Netflix works on your Roku.