HiI'm pretty new to Qualtrics. I have a survey on Qualtrics where the respondents get instructions on how to join our study. I want to enable my respondents to provide their email address in the survey so that they could automatically get a recap of these instructions by email. However, I want the survey responses to stay anonymous and therefore the email address should not save in my dataset.
Any idea on how to do this? Is it even possible to collect data in a Qualtrics survey which is then only used for triggering an action?
Thanks in advance!
Hi BanAnna42 ,
One way this could be done is by linking two different surveys together. Survey 1 would have the majority of the questions, while survey 2 would have the question where they enter their email (and any other personally identifiable information you want to collect to send them the instructions). Survey 1 would have an End of Survey element in the Survey Flow that redirects actually to survey 2. You can then set up the Action when they submit survey 2 that emails the instructions.
The Qualtrics Support pages have a use case that describes how to link surveys together. It's a bit more complicated than your scenario, but it might help illustrate how to connect your two surveys.
I believe you can do based on an embedded data field that is not defined in the survey flow. That prevents it from being saved in the response data. The only question is if the temporary embedded data field stays around long enough to trigger the action.
Add your own html input field to capture email, then use JS to save it to an embedded data field. If the field is not empty send the email.
_43117I believe you can do based on an embedded data field that is not defined in the survey flow. That prevents it from being saved in the response data.
The data in the ED is stored. If you add the ED in the survey flow after collecting the data, you have access to it.
_43106Thanks! I have come across this use case! However, I don't understand how this would enable me to not save the email addresses of the people I want to email the instructions to. As far as I understand, this would mainly have me save the email addresses in a separate survey's data, right?
_43115Yes, that's what I am doing already. I was just hoping to add an additional way for them to keep the instructions in case they open the survey on their phone. I am targeting a potentially less computer-literate population so I am trying to make this very fool-proof. Thank you anyway!
_43123That is correct that the email address would be saved, but it would be in a dataset that is separate from the main survey responses. As a result, the main survey responses would not be linked with their email addresses and would remain anonymous.
To add the survey to your application, use the code below. For detailed instructions, refer to the Get Started tutorial. You can also view the survey within a configured application on Plunker or CodeSandbox.
Click the question title to change it and enter or copy/paste the following text: 'How likely are you to recommend our company to a friend or colleague?' Copy the text to clipboard, enter it into inplace editor and then click 'Next'.
Use the Logic tab to define the flow of your survey. You can apply or modify the existing conditional logic and branching for the entire survey to ensure your respondents always get the most relevant questions.
The JSON Schema tab contains an auto-generated survey definition in JSON format and lets you preview, edit, or copy the resulting survey configuration and run it in your app with the SurveyJS Form Library.
It seems that surveys are often the first approach that people think of when they want to learn about the experiences of a group, or assess an activity. While it may be an excellent tool, it is not the only tool. Because we have such small populations at Swarthmore who may be asked to complete many surveys, we strongly encourage those considering a survey to think about other options.
In considering other options, remember to start with the most basic question: What is it that you want to know? Be creative about the many ways you could get this information without conducting a survey. This page suggests just a few ideas.
It's insurance renewal time and my insurer now wants a survey. Due to the age and value of the boat i'm hoping to avoid the cost of a lift out and survey. Can anyone please recommend an insurer that doesent require a survey. The boat is a 1980 springer 30'. A survey wasnt required last year but the underwriter has changed.
Unfortunately its third party which is proving difficult. Shame about Springers reputation, my friend and now myself have entered narrowboating with Springers. They have real character, and you just dont see that many 'under water'. Shame...
Yeah I know, annoying I cant go down the lines of fully comp. Fairly safe cruising between March and Ramsey on the Middle level. Will hopefully sell on to another lucky beginner in future then get us a really nice 'proper' narrowboat. Love my old Springer though...
In 93 we were on the K and A one cold wet windy night and slowly caught up with a boat crabbing up the canal in front of us. We were the only two boats moving that day, it was in the days we would travel in wind and rain. Joined em and did a couple of locks together before tying up. We were invited round for a beer so got dried etc and went round. It was a springer called " Bedwyn " tiny thing with a squirrel in the middle of the cabin ( not the furry kind ) lovely, comfy, warm characterful boat. We remained friends for years the owners sold it and fitted a new shell but left the waterways over ten years ago now.
I want to know the possible reasons of this issue without going to excel sheet.
what usually is done in the survey builder that went wrong. Any possible instructions of what we should not do to avoid this msg.
I have a previously published survey on Survey123 online. I made a small text edit yesterday to an already existing question in the survey. I did not add any new questions, fields, etc. This is a survey created online with no customization. When I try to publish it again after saving my change, I am getting the following message:
Unfortunately, it's a bug in the 3.0 release, publishing will fail in the Survey123 website if the survey contains relevant rule and the related field name has been updated in Modify Schema dialog. We have applied a hotfix to the website today, you should be able to publish the survey without modification now.
I had the same issue a couple of months before. My reason was that I change the "field name" and I referred the field name in the section settings instance name. (see the image below). Maybe that is your issue. Where did you change the text? If was in the field name and you referred the field in the instance name. So you have the answer. But if not try to share the form (if is posible).
I can see how that would cause a problem. However, I think the difference with my problem is that I have built my survey completely on
survey123.arcgis.com. I did not use the Connect where you have access to a form like in your image.
I'm getting this same error when I try using the geopoint pulldata calculation for Lat and Long auto population in my survey as found here: -survey123-blog/pulling-data-from-geopoint-questions/ba-p/896838
Everything is set up exactly the same in my survey as it is in the example but I get this error every time that I try updating the survey from the XLSForm. Any ideas on why this may be happening? Thanks!
We are trying to implement a solution for surverys that doesn't involve the agent making a transfer after the call. We would like to do it automatically, so when the agent hangs up, the conversation is not ended and the customer goes into the survey.
We were told by Support that this could be done with triggers, and they gave us info about it. We've seen the v2.detail.events.conversation.id.acd.end would be good, but will it work for us? And, if so, how do we set up this trigger to do this?
Unfortunately Triggers can not help you in this scenario. Once the agent hangs up the call, it is immediately disconnected. Triggers are generally meant to take a background action, not directly manipulate a call.
A recent national survey sponsored by the Brennan Center for Justice at NYU School of Law reveals that millions of American citizens do not have readily available documentary proof of citizenship. Many more primarily women do not have proof of citizenship with their current name. The survey also showed that millions of American citizens do not have government-issued photo identification, such as a drivers license or passport. Finally, the survey demonstrated that certain groups primarily poor, elderly, and minority citizens are less likely to possess these forms of documentation than the general population.
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