Further conversations about the future retirement of Windows XP from the RRP program

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Willie Cade

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Sep 11, 2011, 1:32:02 PM9/11/11
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Refurbishers,

 

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011.  (See below).  This past Friday during the monthly Refurbisher’s call we had a good airing of the issue with  a few hardy souls.  Here a few of the points that were brought up during the conversation . . .

 

1)      It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2)      Smaller organizations will find it difficult to transition to Win 7.  It would be good to allow them some more time to migrate

3)      ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4)      There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers.  (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist.  Ok, OK, another shameless plug for the Refurbisher’s Pre-Install Kit – RPK)

 

I think the above points have merit.  I still think that my earlier points are also valid.  I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work. 

 

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012.  I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

 

Please let me know what you think about these ideas.

 

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,  Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com                                                                                                                     www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

 

 

From Wednesday, September 7th, 2011

 

Refurbishers,

 

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts.  They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail).  I don’t mean to be disrespectful to anyone’s recent posts but here I go . . .

 

1)            Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally.  Together we can improve the market for refurbished computers. 

2)            It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3)            If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products. 

4)            Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish.  I have even seen Windows 7 working surprisingly well on Pentium III systems!

5)            It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP.  We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6)            We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems.  I also think that our support calls are longer for Windows XP.

 

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients.  I suggest the e-mail by Charles McColm is a good example of why I don’t want to use Linux in my operation.

Timothy Anderson

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Sep 11, 2011, 2:00:44 PM9/11/11
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Hello fellow refurbisher,

 

Willie Cade suggested I let you know about this tech trip.

 

World Computer Exchange has the next of our tech trips going to provide tech and teacher training at several schools in  Zimbabwe that have received refurbished computers from us.  The trip is from December 2 to December 17.  We have a partial tech grant for a techie or two to reduce your flight cost by $1,000.  This trip has a special focus on projects that place a priority on technology for girls.  For more info:  http://worldcomputerexchange.org/ecorps-zimbabwe-2011   If you are interested in going - please let me know. 

 

Best wishes,

 

timothy

 

Timothy Anderson

President, World Computer Exchange, Inc.

Executive Director, World Computer Exchange - Canada

 

www.WorldComputerExchange.org     Technology + Education = Potential

 

WCE with our 700 volunteers and 25 global Strategic Allies:

 

Arrow    Develops stronger organizations in developing countries

Arrow    Pre-loads diverse multilingual softare and content

Arrow    Deploys refurbished computers and peripherals

Arrow    Hosts life-changing technology & teacher training trips

Arrow    Brokers equal school & university international exchanges

Arrow    Consults on recycling in developing countries

 

 

image001.jpg

Lorraine Kerwood

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Sep 11, 2011, 2:00:46 PM9/11/11
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Hi Willie,
I was late joining the phone call on Friday but was part of the discussion about Win XP sales. 

One of the important issues to remember is that many of us are we are working to bridge the digital divide and create digital literacy – and we live in more rural areas. Although Eugene, OR is the second largest city in the state of Oregon, we only have a population of 160,000. This means our access to refurbishable materials is much more limited that say, you in Chicago. 

We work diligently to encourage businesses to not ship their obsolete electronics across country to their corporate offices or a large shredding facility-but still much of the most useful material is leaving our communities. That said, we do see some hardware that will comfortable run Win 7, but there is more material that is happy to chug along with Win XP. 

I am on just about every board, committee, work group I can be to pay attention to trends in our community. Not many businesses are reporting upgrading to Win 7 due to budget constraints- our community college is still running Win XP.

We also place computers in other countries-there we have specific requests for Win XP because that is what the communities are working with. They don't have software that will run in Win 7.

I think extending the sale of Win XP is critical to our outreach efforts.

See you in November,
lorraine

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chas...@gmail.com

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Sep 11, 2011, 3:15:34 PM9/11/11
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We would really like to see the Windows XP program continue 1 more year. A large amount of our donations are still community and smaller business donations. Reasonably running Windows 7 isn't likely to be an option for us on most of the machines we build.

Sent from my “contract free” BlackBerry® smartphone on the WIND network.


From: Lorraine Kerwood <lorr...@nextsteprecycling.org>
Date: Sun, 11 Sep 2011 11:00:46 -0700
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Lorraine Kerwood

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Sep 11, 2011, 5:06:45 PM9/11/11
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RIGHT ON Timothy. Love to see your work (and wish I could go!). Please say hi to Mr. Graham for me.
lorraine

From: Timothy Anderson <TAnd...@WorldComputerExchange.org>
Organization: World Computer Exchange
Reply-To: <refurb...@googlegroups.com>
--

Angela Haas

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Sep 11, 2011, 8:11:18 PM9/11/11
to refurb...@googlegroups.com
As one of the largest refurbishers in the US for families, WITS decided to put in its two cents for the delay of end of XP. This information has come directly from our tech department. If anyone has ways to assist them in solving these issues with 7 we are happy to hear.

1) 99% of our laptops that go to our families cannot handle Win7. this means that our Kids for Cancer program, our back to school programs and our seniors and veterans programs would almost completely end. Most of these programs are 100% donations to those groups. since most of the equipment we get in for these programs are from residents and run XP we would have to shut them down.

2) Our computers for XMAS programs. WITS donates to about 800-1000 families for Christmas who are below poverty level. These are still very basic machines donated by schools who are still using Xp themselves. To keep this open we would have to start charging for these computers or we would have to shut the program down .

3) We serve anywhere between 5-10K families, nonprofits, seniors, veterans and youth each year with free and low cost. This would be a major problem for most of our 12 programs. at least 15% of our program families would suffer with this change since our prices would have to increase by 20%.

4) Drivers, Drivers, Drivers.

I imagine that for many mid size nonprofits who may not serve as many families but still have same situations with equipment will have the same problem. Its not easy to tell a business we cant reuse their equipment because its too old, especially when many are donating to us just for the fact that we resue them.

Yes, we can install linux, unfortunately our families dont find that most of their school software or kids games they swap with friends are compatible and they simply do not want anything but microsoft. We have a hard enough time "Selling" them on OpenOffice.

So there is our two cents or is that four cents?
Thanks
Angela Haas


WITS

647 E Holly
Saint Louis MO 63147
314-382-6340
or
1507 N Bowman
Danville Il 61832
217-442-9487

Http://witsinc.org <http://witsinc.org/>

"Thank you for helping help us bridge the digital divide and save our Mother Earth"
Microsoft Registered Refurbisher<http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Equipment%20used%20to%20Test%20_xF8FF_%20Charge%20Laptop%20Batteries.EML/1_multipart/image001.png>

________________________________

From: refurb...@googlegroups.com on behalf of Willie Cade
Sent: Sun 9/11/2011 12:32 PM
To: refurb...@googlegroups.com
Subject: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Refurbishers,

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011. (See below). This past Friday during the monthly Refurbisher's call we had a good airing of the issue with a few hardy souls. Here a few of the points that were brought up during the conversation . . .

1) It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2) Smaller organizations will find it difficult to transition to Win 7. It would be good to allow them some more time to migrate

3) ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4) There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers. (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist. Ok, OK, another shameless plug for the Refurbisher's Pre-Install Kit - RPK)

I think the above points have merit. I still think that my earlier points are also valid. I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work.

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012. I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

Please let me know what you think about these ideas.

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC., Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com <http://www.pcrr.com/> www.eWasteCalendar.com <http://www.ewastecalendar.com/>

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

<http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Further%20conversations%20about%20the%20future%20retirement%20of%20Windows%20XP%20from%20the%20RRP%20program.EML/1_multipart/image002.png> <http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Further%20conversations%20about%20the%20future%20retirement%20of%20Windows%20XP%20from%20the%20RRP%20program.EML/1_multipart/image004.png>

From Wednesday, September 7th, 2011

Refurbishers,

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts. They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail). I don't mean to be disrespectful to anyone's recent posts but here I go . . .

1) Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally. Together we can improve the market for refurbished computers.

2) It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3) If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products.

4) Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish. I have even seen Windows 7 working surprisingly well on Pentium III systems!

5) It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP. We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6) We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems. I also think that our support calls are longer for Windows XP.

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients. I suggest the e-mail by Charles McColm is a good example of why I don't want to use Linux in my operation.

--

image002.png
image004.png

Jim Smith

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Sep 11, 2011, 3:47:51 PM9/11/11
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Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer.  According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license.  This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.

It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org
--

Loren Talbott

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Sep 12, 2011, 10:09:03 AM9/12/11
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Thank you for your input Angela. I had a question about the Linux installed machines.  Are you able to provide any sort of training classes to those that you grant computers to? In Free Geek we have had GREAT success when we provide short tutorials on Linux use to small groups who are accepting computers from us. In fact, we have had local school systems change their programs so that families that have Linux are not stymied due to incompatibilities between Microsoft and Linux.

There have been "die hards" who believe that nothing but Microsoft is acceptable. In those cases we still grant them a Linux system and let them spend the $$$ if they wish to contribute more to  Microsoft's bottom line. How can anyone complain when they are receiving a very low cost (or in Free Geek's case a FREE) computer?

My experience has been that most people are scarred off by using something different than Microsoft or Apple but after they use a Linux system a couple of weeks most people are so pleased that they  tell us they would NEVER go back to Microsoft.

If your budget and staffing allow it you may have success incorporating Linux by providing user training. One small 1 to 2 hour class a month has been very sufficient for us.

I hope this helps.You have a GREAT program! Please keep up the great work.

Loren
--
Loren Talbott
Vet Tech
679 Broadway
Providence, RI, 02909
TEL:(401)437-6996
EMAIL:ltalbott@vettechdepot.org

Angela Haas

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Sep 12, 2011, 7:22:07 PM9/12/11
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Good point jim, especially since most of us do not go to microsoft for support or warranty anyhway. We do our own. As long as we can install and activate maximum time for us should be considered.
Win7 started may woek great on piii or piv but we are struggling with mmr version on our regular systems.
Thanks

Sent from my Motorola ATRIX™ 4G on AT&T


-----Original message-----

Jim Lynch

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Sep 12, 2011, 7:45:46 PM9/12/11
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Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months – we're XP to be extended?

-jim


From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>

Sean Dion

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Sep 12, 2011, 8:11:17 PM9/12/11
to refurb...@googlegroups.com

I’ll chime in …

 

I mentioned briefly to a handful of schools that XP PRO might be done away with come December.  I swear to you you’d think I was killing their first born child or something.

 

For the K-12 arena, imagine 200-300 teachers who know how to move around in XP.  Now imagine they come in and don’t know how to do something they could have done before the switch.  These folks don’t spend a whole bunch of time training.  One Tech Director I spoke with today said if you needed a petition signed, he’d be the first one on the list --- if that tells you anything J

 

In summary …

People don’t like change AND people don’t like to fix what ain’t broken.

 

Sean Dion
TKO Electronics, Inc.

31113 Via Colinas
Westlake Village, CA 91362

PH: 818.879.2233
FX: 818.879.2299

sd...@tkoelectronics.com

chas...@gmail.com

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Sep 13, 2011, 7:35:29 AM9/13/11
to refurb...@googlegroups.com
We likely wouldn't order any Windows 7 licenses within the next 8 months if the XP program goes away. We would probably switch to Linux until we had sufficient donations of machines that would run Windows 7.

We have about 450 systems sitting in our shop now. Without cannibalizing maybe 15 would reasonably run Windows 7.

We already see people coming in from other places asking if we can change their Vista or Windows 7 back to XP (we don't).

On top of this many local schools are offering their training programs on XP. When people come to us they almost never ask if we offer Windows 7 (2
times on the last year).

I would like to offer Windows 7, but at this point its not a realistic option for us or the people we serve.

Sent from my “contract free” BlackBerry® smartphone on the WIND network.


From: Sean Dion <sd...@tkoelectronics.com>
Date: Mon, 12 Sep 2011 17:11:17 -0700
Subject: RE: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Computers 2 SD Kids

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Sep 13, 2011, 2:39:13 PM9/13/11
to refurb...@googlegroups.com

It is not feasible for us to switch to Windows 7 at the end of the year.  Too many of our systems would not reasonable run Windows 7 and we would be forced to switch to Linex until we begin to receive more Windows 7 compatible systems.  Is there a logical reason that both Windows 7 and XP could not be offered to RRP after the new year?

 

 

Cheri R Pierre

Executive Director

Computers 2 SD Kids

7630 Miramar Road, Suite 2300

San Diego, CA 92126

(858) 635-5774

(866) 678-3099 fax

(760) 518-7879 cell

cpi...@computers2sdkids.org

www.computers2sdkids.org

 

Helping Children Achieve Academic Success Through Technology

 

Save paper, please read this email online!

As part of our commitment to environmental sustainability, we ask that you think before you print.

 

The information in this e-mail is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s), please note that any distribution, disclosure, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and then destroy any copies of it. This disclaimer is automatically appended to every e-mail leaving the C2SDK network.

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Willie Cade

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Sep 13, 2011, 2:41:06 PM9/13/11
to refurb...@googlegroups.com

S,

 

What level systems are you refurbishing that Windows 7 will not work on them?

 

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,  Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com                                                                                                                     www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

 

 

Angela Haas

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Sep 13, 2011, 2:45:09 PM9/13/11
to refurb...@googlegroups.com
I am getting several different stories from my techs so I would like to see if we cant have another call or next months call dealing just with the issues WE are having with the difference of opinon on why WIn 7 will or wont work with the systems we use.

Anyone up for that type of conversation?
Thanks
Angela


WITS

647 E Holly
Saint Louis MO 63147
314-382-6340
or
1507 N Bowman
Danville Il 61832
217-442-9487

Http://witsinc.org <http://witsinc.org/>

"Thank you for helping help us bridge the digital divide and save our Mother Earth"
Microsoft Registered Refurbisher<http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Equipment%20used%20to%20Test%20_xF8FF_%20Charge%20Laptop%20Batteries.EML/1_multipart/image001.png>

________________________________

From: refurb...@googlegroups.com on behalf of Computers 2 SD Kids
Sent: Tue 9/13/2011 1:39 PM
To: refurb...@googlegroups.com
Subject: RE: [Refurbishers List] Further conversations about the futureretirement of Windows XP from the RRP program

It is not feasible for us to switch to Windows 7 at the end of the year. Too many of our systems would not reasonable run Windows 7 and we would be forced to switch to Linex until we begin to receive more Windows 7 compatible systems. Is there a logical reason that both Windows 7 and XP could not be offered to RRP after the new year?

Cheri R Pierre

Executive Director

Computers 2 SD Kids

7630 Miramar Road, Suite 2300

San Diego, CA 92126

(858) 635-5774

(866) 678-3099 fax

(760) 518-7879 cell

cpi...@computers2sdkids.org

www.computers2sdkids.org <http://www.computers2sdkids.org/>

Helping Children Achieve Academic Success Through Technology

Save paper, please read this email online!

As part of our commitment to environmental sustainability, we ask that you think before you print.

The information in this e-mail is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s), please note that any distribution, disclosure, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately and then destroy any copies of it. This disclaimer is automatically appended to every e-mail leaving the C2SDK network.

From: refurb...@googlegroups.com [mailto:refurb...@googlegroups.com] On Behalf Of chas...@gmail.com
Sent: Tuesday, September 13, 2011 4:35 AM
To: refurb...@googlegroups.com
Subject: Re: [Refurbishers List] Further conversations about the futureretirement of Windows XP from the RRP program

We likely wouldn't order any Windows 7 licenses within the next 8 months if the XP program goes away. We would probably switch to Linux until we had sufficient donations of machines that would run Windows 7.

We have about 450 systems sitting in our shop now. Without cannibalizing maybe 15 would reasonably run Windows 7.

We already see people coming in from other places asking if we can change their Vista or Windows 7 back to XP (we don't).

On top of this many local schools are offering their training programs on XP. When people come to us they almost never ask if we offer Windows 7 (2
times on the last year).

I would like to offer Windows 7, but at this point its not a realistic option for us or the people we serve.

Sent from my "contract free" BlackBerry® smartphone on the WIND network.

________________________________

From: Sean Dion <sd...@tkoelectronics.com>

Sender: refurb...@googlegroups.com

Date: Mon, 12 Sep 2011 17:11:17 -0700

To: refurb...@googlegroups.com<refurb...@googlegroups.com>

ReplyTo: refurb...@googlegroups.com

Subject: RE: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

I'll chime in ...

I mentioned briefly to a handful of schools that XP PRO might be done away with come December. I swear to you you'd think I was killing their first born child or something.

For the K-12 arena, imagine 200-300 teachers who know how to move around in XP. Now imagine they come in and don't know how to do something they could have done before the switch. These folks don't spend a whole bunch of time training. One Tech Director I spoke with today said if you needed a petition signed, he'd be the first one on the list --- if that tells you anything J

In summary ...

People don't like change AND people don't like to fix what ain't broken.

Sean Dion
TKO Electronics, Inc.

31113 Via Colinas
Westlake Village, CA 91362

PH: 818.879.2233
FX: 818.879.2299

sd...@tkoelectronics.com

From: refurb...@googlegroups.com [mailto:refurb...@googlegroups.com] On Behalf Of Jim Lynch
Sent: Monday, September 12, 2011 4:46 PM
To: refurb...@googlegroups.com
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months - we're XP to be extended?

-jim

From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>
Date: Sun, 11 Sep 2011 15:47:51 -0400
To: <refurb...@googlegroups.com>
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer. According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license. This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.

It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org <http://www.projectreboot.org/>

On 9/11/2011 1:32 PM, Willie Cade wrote:

Refurbishers,

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011. (See below). This past Friday during the monthly Refurbisher's call we had a good airing of the issue with a few hardy souls. Here a few of the points that were brought up during the conversation . . .

1) It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2) Smaller organizations will find it difficult to transition to Win 7. It would be good to allow them some more time to migrate

3) ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4) There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers. (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist. Ok, OK, another shameless plug for the Refurbisher's Pre-Install Kit - RPK)

I think the above points have merit. I still think that my earlier points are also valid. I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work.

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012. I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

Please let me know what you think about these ideas.

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC., Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com <http://www.pcrr.com/> www.eWasteCalendar.com <http://www.ewastecalendar.com/>

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

<http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Further%20conversations%20about%20the%20futureretirement%20of%20Windows%20XP%20from%20the%20RRP%20program.EML/1_multipart/image001.png> <http://mail.witsinc.org/exchange/ahaas/Drafts/RE:%20[Refurbishers%20List]%20Further%20conversations%20about%20the%20futureretirement%20of%20Windows%20XP%20from%20the%20RRP%20program.EML/1_multipart/image002.png>

image001.png
image002.png

Charles M

unread,
Sep 13, 2011, 3:08:57 PM9/13/11
to refurb...@googlegroups.com
Willie the majority of our systems are Pentium 4 between 1.4GHz to 3GHz with 512MB RAM (we're always short RAM) and a 40GB hard drive (at the lower end we still do a few systems, almost never) with 20GB hard drives. Most of the time these are refurbished with video cards between 16-64MB.

I saw you mention running Windows 7 on a Pentium III? Sounds like a lot of tweaking? Does it really run reasonably?

If we could get it running reasonably on a Pentium 4 1.8GHz with 512MB RAM, a 16MB video card and a 40GB hard drive we'd probably consider Windows 7.

In short our biggest problems are: poor video cards, not a lot of RAM and small hard drives. We really want something that people can get reasonable performance out of, not something that barely runs.

We've talked about buying a small run of Windows 7 licenses to see what we can do with the hardware we currently have (and to test other hardware compatibility {e.g. printers}).

Our parent still runs and teaches computer basics and office courses on Windows XP machines (which is a small consideration). The courses are run on Compaq EVOs which might be able to run Windows 7 with some tweaking.

We're a fairly small refurbisher (600-800 machines a year if you include Linux systems), but we really appreciate that Microsoft has allowed us to be a part of the MAR/MRR program these past years. It really is a great program (despite my moaning about Windows 7).

We're starting to see a few dual core systems and systems with 80GB hard drives come in, but the vast majority of what we get is still in the spec range of what I mentioned above.

Cheers and thanks!

Charles McColm,
The Working Centre Computer Recycling Project
Web: http://www.theworkingcentre.org/cr/
Blog: http://www.charlesmccolm.com/
Twitter/Identica/Google+: @chaslinux
image004.png
image006.png
image003.png
image005.png

Jim Smith

unread,
Sep 12, 2011, 9:58:29 PM9/12/11
to refurb...@googlegroups.com
At Reboot we rescue a fair number of PCs from the transfer station here in Rockville which serves all of Montgomery County.� Needless to say, most of these are not Core2Duo machines.� However, a large number of them are P4s that range from a low end of 2.0 up to above 3.� The majority are in the 2.0 to 2.6 range and I realize that Win7 will still run on them - except that the hardware in these boxes is about 5 to 7 years old.� The likelihood of finding a manufacturer who was willing to spend resources on developing drivers for hardware this old is really low.� The end result is that this stream of refurbish material will be dramatically cut if we have no OS that can be used on it.

Estimating the % of XP licenses that we would be using would be a real guess.� Nevertheless, I think it would be in the 60 - 75% range.� Having said that, I fully realize that our stream will change and for the better hardware wise.� We used to see a large number of PIII PCs and now we see very few and now we are beginning to even see some dual core boxes.


Jim Smith
Asset Coordinator
www.ProjectReboot.org


On 9/12/2011 7:45 PM, Jim Lynch wrote:
Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months � we're XP to be extended?

-jim


From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>
Date: Sun, 11 Sep 2011 15:47:51 -0400
To: <refurb...@googlegroups.com>
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer.� According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license.� This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.


It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org

On 9/11/2011 1:32 PM, Willie Cade wrote:

Refurbishers,

�

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011.� (See below).� This past Friday during the monthly Refurbisher�s call we had a good airing of the issue with� a few hardy souls.� Here a few of the points that were brought up during the conversation . . .

�

1)����� It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2)����� Smaller organizations will find it difficult to transition to Win 7.� It would be good to allow them some more time to migrate

3)����� ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4)����� There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers.� (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist. �Ok, OK, another shameless plug for the Refurbisher�s Pre-Install Kit � RPK)

�

I think the above points have merit.� I still think that my earlier points are also valid.� I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work.�

�

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012.� I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

�

Please let me know what you think about these ideas.

�

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,� Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com�������������������������������������������������������������������������������������������������������������������� www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

�

�

From Wednesday, September 7th, 2011

�

Refurbishers,

�

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts.� They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail).� I don�t mean to be disrespectful to anyone�s recent posts but here I go . . .

�

1)����������� Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally.� Together we can improve the market for refurbished computers.�

2)����������� It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3)����������� If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products.�

4)����������� Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish.� I have even seen Windows 7 working surprisingly well on Pentium III systems!

5)����������� It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP.� We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6)����������� We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems.� I also think that our support calls are longer for Windows XP.

�

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients.� I suggest the e-mail by Charles McColm is a good example of why I don�t want to use Linux in my operation.

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Ryan McDowell

unread,
Sep 13, 2011, 8:52:47 PM9/13/11
to refurb...@googlegroups.com
A note on drivers. I have had zero issues with drivers for Win7. Really!! from our lowest machine to the highest machine drivers are really easy to get so far. Some older machine with basic video use the generic vga driver that is included with Win7 and is more appropriate to use then a specific driver due to the broad support of video generics. Intel 8 series and older can not do any of the visual effects of Vista/7 anyway. For reference...our low end desktop is P4 2.0 and our low laptop is PentiumM 1.4. At present we deploy Win7 on our higher level machines due to demand but as of right now I did all of my initial testing of Win7 on a Compaq D510s 1.8GHZ with 512MB to really show me how good or bad it runs and it felt a little better then XP on the same machine (I did compare). I realize there is a deep seated commitment to XP but as I stated previously they aren't all that different. I do agree that Win7 is much better in the security department for now and this reduces our support costs and customer frustration with having malware plague there life. So I guess the real question is...Do we continue to use the windows foundation of 2002 or use the advancements that have come about sense then?

Ryan Mc.

On Mon, Sep 12, 2011 at 7:58 PM, Jim Smith <smit...@gmail.com> wrote:
At Reboot we rescue a fair number of PCs from the transfer station here in Rockville which serves all of Montgomery County.  Needless to say, most of these are not Core2Duo machines.  However, a large number of them are P4s that range from a low end of 2.0 up to above 3.  The majority are in the 2.0 to 2.6 range and I realize that Win7 will still run on them - except that the hardware in these boxes is about 5 to 7 years old.  The likelihood of finding a manufacturer who was willing to spend resources on developing drivers for hardware this old is really low.  The end result is that this stream of refurbish material will be dramatically cut if we have no OS that can be used on it.

Estimating the % of XP licenses that we would be using would be a real guess.  Nevertheless, I think it would be in the 60 - 75% range.  Having said that, I fully realize that our stream will change and for the better hardware wise.  We used to see a large number of PIII PCs and now we see very few and now we are beginning to even see some dual core boxes.


Jim Smith
Asset Coordinator
www.ProjectReboot.org


On 9/12/2011 7:45 PM, Jim Lynch wrote:
Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months – we're XP to be extended?

-jim


From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>
Date: Sun, 11 Sep 2011 15:47:51 -0400
To: <refurb...@googlegroups.com>
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer.  According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license.  This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.


It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org

On 9/11/2011 1:32 PM, Willie Cade wrote:

Refurbishers,

 

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011.  (See below).  This past Friday during the monthly Refurbisher’s call we had a good airing of the issue with  a few hardy souls.  Here a few of the points that were brought up during the conversation . . .

 

1)      It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2)      Smaller organizations will find it difficult to transition to Win 7.  It would be good to allow them some more time to migrate

3)      ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4)      There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers.  (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist.  Ok, OK, another shameless plug for the Refurbisher’s Pre-Install Kit – RPK)

 

I think the above points have merit.  I still think that my earlier points are also valid.  I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work. 

 

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012.  I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

 

Please let me know what you think about these ideas.

 

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,  Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com                                                                                                                     www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

 

 

From Wednesday, September 7th, 2011

 

Refurbishers,

 

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts.  They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail).  I don’t mean to be disrespectful to anyone’s recent posts but here I go . . .

 

1)            Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally.  Together we can improve the market for refurbished computers. 

2)            It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3)            If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products. 

4)            Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish.  I have even seen Windows 7 working surprisingly well on Pentium III systems!

5)            It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP.  We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6)            We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems.  I also think that our support calls are longer for Windows XP.

 

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients.  I suggest the e-mail by Charles McColm is a good example of why I don’t want to use Linux in my operation.

--
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Jim Smith

unread,
Sep 14, 2011, 8:28:12 AM9/14/11
to refurb...@googlegroups.com
Ryan, I concur with your assessment on video drivers, although the basic ones are admittedly just that - basic.

However the same cannot be said for other hardware, specifically audio drivers.� I can tell you that if one of our refurbished pcs does not have sound, it doesn't go out.� Have you had the same success installing sound on the WIN7 pcs?

Jim Smith


On 9/13/2011 8:52 PM, Ryan McDowell wrote:
A note on drivers. I have had zero issues with drivers for Win7. Really!! from our lowest machine to the highest machine drivers are really easy to get so far. Some older machine with basic video use the generic vga driver that is included with Win7 and is more appropriate to use then a specific driver due to the broad support of video generics. Intel 8 series and older can not do any of the visual effects of Vista/7 anyway. For reference...our low end desktop is P4 2.0 and our low laptop is PentiumM 1.4. At present we deploy Win7 on our higher level machines due to demand but as of right now I did all of my initial testing of Win7 on a Compaq D510s 1.8GHZ with 512MB to really show me how good or bad it runs and it felt a little better then XP on the same machine (I did compare). I realize there is a deep seated commitment to XP but as I stated previously they aren't all that different. I do agree that Win7 is much better in the security department for now and this reduces our support costs and customer frustration with having malware plague there life. So I guess the real question is...Do we continue to use the windows foundation of 2002 or use the advancements that have come about sense then?

Ryan Mc.

On Mon, Sep 12, 2011 at 7:58 PM, Jim Smith <smit...@gmail.com> wrote:
At Reboot we rescue a fair number of PCs from the transfer station here in Rockville which serves all of Montgomery County.� Needless to say, most of these are not Core2Duo machines.� However, a large number of them are P4s that range from a low end of 2.0 up to above 3.� The majority are in the 2.0 to 2.6 range and I realize that Win7 will still run on them - except that the hardware in these boxes is about 5 to 7 years old.� The likelihood of finding a manufacturer who was willing to spend resources on developing drivers for hardware this old is really low.� The end result is that this stream of refurbish material will be dramatically cut if we have no OS that can be used on it.

Estimating the % of XP licenses that we would be using would be a real guess.� Nevertheless, I think it would be in the 60 - 75% range.� Having said that, I fully realize that our stream will change and for the better hardware wise.� We used to see a large number of PIII PCs and now we see very few and now we are beginning to even see some dual core boxes.


Jim Smith
Asset Coordinator
www.ProjectReboot.org


On 9/12/2011 7:45 PM, Jim Lynch wrote:
Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months � we're XP to be extended?

-jim


From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>
Date: Sun, 11 Sep 2011 15:47:51 -0400
To: <refurb...@googlegroups.com>
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer.� According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license.� This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.


It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org

On 9/11/2011 1:32 PM, Willie Cade wrote:

Refurbishers,

�

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011.� (See below).� This past Friday during the monthly Refurbisher�s call we had a good airing of the issue with� a few hardy souls.� Here a few of the points that were brought up during the conversation . . .

�

1)����� It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2)����� Smaller organizations will find it difficult to transition to Win 7.� It would be good to allow them some more time to migrate

3)����� ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4)����� There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers.� (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist. �Ok, OK, another shameless plug for the Refurbisher�s Pre-Install Kit � RPK)

�

I think the above points have merit.� I still think that my earlier points are also valid.� I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work.�

�

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012.� I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

�

Please let me know what you think about these ideas.

�

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,� Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com�������������������������������������������������������������������������������������������������������������������� www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

�

�

From Wednesday, September 7th, 2011

�

Refurbishers,

�

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts.� They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail).� I don�t mean to be disrespectful to anyone�s recent posts but here I go . . .

�

1)����������� Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally.� Together we can improve the market for refurbished computers.�

2)����������� It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3)����������� If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products.�

4)����������� Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish.� I have even seen Windows 7 working surprisingly well on Pentium III systems!

5)����������� It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP.� We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6)����������� We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems.� I also think that our support calls are longer for Windows XP.

�

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients.� I suggest the e-mail by Charles McColm is a good example of why I don�t want to use Linux in my operation.

Ryan McDowell

unread,
Sep 14, 2011, 6:17:30 PM9/14/11
to refurb...@googlegroups.com
Jim, At present I have not had major issues with sound. To be fair though, majority of the units I've used as regular Win7 systems are HD audio based which Vista/Win7 use as the specification intended. So far all AC97 audio based systems that I have tested have worked when targeted with the correct driver but if you try to apply a large selection of sound drivers to an image and hope windows (XP or 7) makes the correct choice on its own you might be very disappointed. Some chip makers are "sorta" clones of other designs and are listed in the inf's as correct drivers for other devices when in fact they are not EXACTLY right. This causes major issues all over the place especially when using an untargeted large driver set for multiple machines in one image. This problem grows as the driver set grows in variety of supported hardware. This problem happens for all versions of windows NT due to the fact that the driver stack is not in complete control of the OS creator. I have system profiles that are used to inject only the drivers that I want the system to select from when initially booting after imaging. This process is not free of care and requires a personal investment in knowing the exact drivers you want to be used by each machine but once you have established each profile it eliminates inconsistent driver issues.

Here is an example of a system profile. It is a little long but layout what the system is and needs. This particular one is for a Dell Optiplex 745 and the driver folder references are for a unified driver set offered by DriverPacks (www.driverpacks.net). To some this maybe over the top but this is how I avoid doing the same work over and over.

Dell OptiPlex 745
Generated on 03/04/11 by RM
===========================

Dell Support web link
-------------------
http://support.dell.com/support/downloads/driverslist.aspx c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PLX_PNT_P4_745&os=WW1&osl=en&catid=&impid=

Latest BIOS Version
-------------------
Version 2.6.4 03/16/10

DMIDECODE FIND SYSTEM TYPE TERM(s)
----------------------------------
'OptiPlex 745' or '0RF703'

DEVICE LISTING
POSS:   DEV:  PCI-ID:   VEN-ID: DESC:
------------------------------------------------------------------------
00:00.0 0600: 8086:2990 1028:01da Host bridge: Intel Corporation 82Q963/Q965 Memory Controller Hub (rev 02)
00:01.0 0604: 8086:2991 PCI bridge: Intel Corporation 82Q963/Q965 PCI Express Root Port (rev 02)
00:02.0 0300: 8086:2992 1028:01da VGA compatible controller: Intel Corporation 82Q963/Q965 Integrated Graphics Controller (rev 02)
00:02.1 0380: 8086:2993 1028:01da Display controller: Intel Corporation 82Q963/Q965 Integrated Graphics Controller (rev 02)
00:1a.0 0c03: 8086:2834 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 0c03: 8086:2835 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 0c03: 8086:283a 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 0403: 8086:284b 1028:01da Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
    AUDIO CODEC   11d4:1983 1028:01da Analog Devices AD1983
00:1c.0 0604: 8086:283f PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
00:1c.4 0604: 8086:2847 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 02)
00:1d.0 0c03: 8086:2830 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 0c03: 8086:2831 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 0c03: 8086:2832 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 0c03: 8086:2836 1028:01da USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 0604: 8086:244e PCI bridge: Intel Corporation 82801 PCI Bridge (rev f2)
00:1f.0 0601: 8086:2810 ISA bridge: Intel Corporation 82801HB/HR (ICH8/R) LPC Interface Controller (rev 02)
00:1f.2 0101: 8086:2820 1028:01da IDE interface: Intel Corporation 82801H (ICH8 Family) 4 port SATA IDE Controller (rev 02)
00:1f.3 0c05: 8086:283e 1028:01da SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
00:1f.5 0101: 8086:2825 1028:01da IDE interface: Intel Corporation 82801H (ICH8 Family) 2 port SATA IDE Controller (rev 02)
03:00.0 0200: 14e4:167a 1028:01da Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)

WindowsXP Drivers as referenced to DriverPacks
!!! THIS SET SURVIVES RESYSPREP WITHOUT ISSUE !!!
-------------------------------------------------
8086:2990 D/C/I (965g.inf)
8086:2991 D/C/I (965g.inf)
8086:2992 D/G/I0 (igxp32.inf)
8086:2993 D/G/I0 (igxp32.inf)
8086:2834 D/C/I (ich78usb.inf)
8086:2835 D/C/I (ich78usb.inf)
8086:283a D/C/I (ich78usb.inf)
8086:284b D/S/S (ADIHdAud.inf)
8086:283f D/C/I (ich8core.inf)
8086:2847 D/C/I (ich8core.inf)
8086:2830 D/C/I (ich78usb.inf)
8086:2831 D/C/I (ich78usb.inf)
8086:2832 D/C/I (ich78usb.inf)
8086:2836 D/C/I (ich78usb.inf)
8086:244e D/C/I (dmi_pci.inf)
8086:2810 D/C/I (.inf)
8086:2820 D/C/I (ich78ide.inf)
8086:283e D/C/I (.inf)
8086:2825 D/C/I (ich78ide.inf)
14e4:167a D/L/B1 (b57win32.inf)

On Wed, Sep 14, 2011 at 6:28 AM, Jim Smith <smit...@gmail.com> wrote:
Ryan, I concur with your assessment on video drivers, although the basic ones are admittedly just that - basic.

However the same cannot be said for other hardware, specifically audio drivers.  I can tell you that if one of our refurbished pcs does not have sound, it doesn't go out.  Have you had the same success installing sound on the WIN7 pcs?

Jim Smith


On 9/13/2011 8:52 PM, Ryan McDowell wrote:
A note on drivers. I have had zero issues with drivers for Win7. Really!! from our lowest machine to the highest machine drivers are really easy to get so far. Some older machine with basic video use the generic vga driver that is included with Win7 and is more appropriate to use then a specific driver due to the broad support of video generics. Intel 8 series and older can not do any of the visual effects of Vista/7 anyway. For reference...our low end desktop is P4 2.0 and our low laptop is PentiumM 1.4. At present we deploy Win7 on our higher level machines due to demand but as of right now I did all of my initial testing of Win7 on a Compaq D510s 1.8GHZ with 512MB to really show me how good or bad it runs and it felt a little better then XP on the same machine (I did compare). I realize there is a deep seated commitment to XP but as I stated previously they aren't all that different. I do agree that Win7 is much better in the security department for now and this reduces our support costs and customer frustration with having malware plague there life. So I guess the real question is...Do we continue to use the windows foundation of 2002 or use the advancements that have come about sense then?

Ryan Mc.

On Mon, Sep 12, 2011 at 7:58 PM, Jim Smith <smit...@gmail.com> wrote:
At Reboot we rescue a fair number of PCs from the transfer station here in Rockville which serves all of Montgomery County.  Needless to say, most of these are not Core2Duo machines.  However, a large number of them are P4s that range from a low end of 2.0 up to above 3.  The majority are in the 2.0 to 2.6 range and I realize that Win7 will still run on them - except that the hardware in these boxes is about 5 to 7 years old.  The likelihood of finding a manufacturer who was willing to spend resources on developing drivers for hardware this old is really low.  The end result is that this stream of refurbish material will be dramatically cut if we have no OS that can be used on it.

Estimating the % of XP licenses that we would be using would be a real guess.  Nevertheless, I think it would be in the 60 - 75% range.  Having said that, I fully realize that our stream will change and for the better hardware wise.  We used to see a large number of PIII PCs and now we see very few and now we are beginning to even see some dual core boxes.


Jim Smith
Asset Coordinator
www.ProjectReboot.org


On 9/12/2011 7:45 PM, Jim Lynch wrote:
Jim,

Any chance you can say a bit more on why XP is is preferable to Win 7 for your users? For instance are you refurbing a significant number of older PCs that Windows 7 runs badly on?

Also, any chance you can estimate the percentage of XP licenses compared with Win 7 licenses that you'd expect to be ordering in the next 6 months – we're XP to be extended?

-jim


From: Jim Smith <smit...@gmail.com>
Reply-To: <refurb...@googlegroups.com>
Date: Sun, 11 Sep 2011 15:47:51 -0400
To: <refurb...@googlegroups.com>
Subject: Re: [Refurbishers List] Further conversations about the future retirement of Windows XP from the RRP program

Willie,

In light of the fact that Windows XP is in the 'Extended Support Phase' from Microsoft which will not end until Aug. 2014, it only seems reasonable that Refurbishers should be permitted to obtain and install XP Pro for a lot longer.  According to Microsoft, "During the Extended Support Phase, Microsoft will continue to provide security updates every month for Windows XP; however, free technical support, warranty claims, and design changes are no longer being offered."

Perhaps a compromise can be struck with Microsoft that would modify the MRR licensing to state that whenever possible Windows 7 shall be installed on a refurbished PC, but when that is not possible due to hardware, drivers, etc not being available, WIN XP Pro can be installed with an XP license.  This would allow a transition to Windows 7 in a more orderly fashion while still saving a huge number of pcs from going into e-scrap.


It would be my recommendation that Refurbishers should be able to acquire XP licenses through the end of 2012.

Jim Smith
Asset Coordinator
www.ProjectReboot.org

On 9/11/2011 1:32 PM, Willie Cade wrote:

Refurbishers,

 

Last week I sent out an e-mail about the pending retirement of Windows XP this coming December 31st, 2011.  (See below).  This past Friday during the monthly Refurbisher’s call we had a good airing of the issue with  a few hardy souls.  Here a few of the points that were brought up during the conversation . . .

 

1)      It would be helpful not retire XP during a school year because some refurbishers rely on a constant image for the whole school year.

2)      Smaller organizations will find it difficult to transition to Win 7.  It would be good to allow them some more time to migrate

3)      ICRS 2011 in Austin could be a good time to provide support for the transition (OK, this is mine and it is a shameless promotion of ICRS, but what the heck)

4)      There are some Win 7 drivers for hardware, is still being refurbished, that are hard to find, especially sound and video drivers.  (If you have specific driver requests please send a note to Mi...@PCRR.com he should be able to find them for you if they exist.  Ok, OK, another shameless plug for the Refurbisher’s Pre-Install Kit – RPK)

 

I think the above points have merit.  I still think that my earlier points are also valid.  I suggest that this discussion shows a need to redouble our efforts of sharing and supporting one another with our work. 

 

Therefore, I would like to ask the folks at Microsoft if they would be so kind as to delay the end of Windows XP until June 30th, 2012.  I would also like to ask the RRP/MAR community to support other members to prepare for the new deadline as best they can.

 

Please let me know what you think about these ideas.

 

Willie Cade, CEO, PC Rebuilders & Recyclers, LLC.,  Home of the Computers for Schools Program

3053 N Knox Ave., Chicago, IL 60641, Office Phone: 773-545-7575. Fax Number: 773-545-7502 Cell Phone: 773-562-3377

www.PCRR.com                                                                                                                     www.eWasteCalendar.com

Join us for the 2011 ICRS November 10th & 11th, 2011 in Austin, TX

 

 

From Wednesday, September 7th, 2011

 

Refurbishers,

 

I have watched with interest the stream of e-mails about the retirement of Windows XP from the RRP/MAR program and I would like to share my thoughts.  They are in no particular order and I invite you to a full airing of this issue on Friday during our monthly call (see previous e-mail).  I don’t mean to be disrespectful to anyone’s recent posts but here I go . . .

 

1)            Having the whole RRP/MAR community using Windows 7 could improve the image/perception of refurbished computers generally.  Together we can improve the market for refurbished computers. 

2)            It will require RRP/MAR participants to rethink their image and maybe invest more in their products.

3)            If someone is not able to make the shift, and it does take work, then they probably need to take a deep look and improve their products. 

4)            Windows 7 performs well on almost all of the hardware that we (RRP/MARs) refurbish.  I have even seen Windows 7 working surprisingly well on Pentium III systems!

5)            It is important that RRPs/MARs understand that Windows 7 has significant improvements over Windows XP.  We (RRPs/MARs) need to know the specifics and take advantage of these facts and pass along the benefits to our customers.

6)            We have proportionately more support calls (think viruses) with Windows XP than Windows 7 systems.  I also think that our support calls are longer for Windows XP.

 

I understand that there are people out there that want to use Linux and I have no problem with that, but I think it requires too much support and too many skills for our focus clients.  I suggest the e-mail by Charles McColm is a good example of why I don’t want to use Linux in my operation.

Ryan McDowell

unread,
Sep 14, 2011, 6:21:19 PM9/14/11
to refurb...@googlegroups.com
I forgot to also say that the profile is for XP on this machine. I have newer profiles that show both driver sets for XP and 7.
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