FLOSS/Open Source CRM / ERP

[Charles M]

Just wondering if other smaller refurbishers (refurbishers that do less than 100 systems/month) are using FLOSS/Open Source CRM/ERP systems in their organizations?

We're in the process of switching from paper tracking for repairs to PC Repair Tracker (PCRT). It's great for repairs, but it's not quite a CRM/ERP program.

We don't have a budget to buy new software, but I'm comfortable with running software on LAMP stacks so going FLOSS looks good.

SugarCRM has a community edition. Does anyone know if the community edition does social networking, or is this only in the Enterprise version?

I've also heard about CiviCRM, but from what I can see it's just a slightly modified version of Drupal and needs a fair amount of development planning and work.

I think we want to host it because of privacy issues so something like Zoho is out.

Regards,

Charles

[Phil Shapiro]

   I've heard that Salesforce is available for nonprofits for free -- and it's a very good CRM, from what

I gather.

           phil

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From: "Charles M" <chas...@gmail.com>
To: "Refurbishers Mailinglist" <refurb...@googlegroups.com>
Sent: Wednesday, June 25, 2014 10:16:20 AM
Subject: [Refurbishers List] FLOSS/Open Source CRM / ERP

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Phil Shapiro, psha...@his.com
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"Wisdom begins with wonder." - Socrates
"Learning happens thru gentleness."

[Richard Seymour]

We rolled our own and found it too costly to maintain, explored a bunch of options including CiviCRM and other FLOSS options.  We ended up going with Salesforce, which does allow for most 501(c)(3) nonprofits to get 10 free user licenses.  I can't comment how well it works for us, since we're just starting out.  All of the options seem to have a fair amount of setup costs and learning curves.  

Richard Seymour

Director of Operations
Free Geek

[MisGuy]

You might want to take a look at SPICEWORKS