Bigfix Version

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Vita Wanberg

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Aug 5, 2024, 10:38:30 AM8/5/24
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ImportantNote: Do not attempt to upgrade from version 9.2.17 to any version less than 9.5.10, as the upgrade will fail. You can only upgrade from BigFix version 9.2.17 to BigFix version 9.5 manually, and only starting from BigFix version 9.5.10 or later.

This is the numeric method of indicating the file version, which is compact, convenient and fast. It makes use of a short string to define the version number. Version types are available as both client and core inspectors, so if you don't find what you want in one guide, please check the other.


This returns the version information from "vers" resource 1 of the file. It is usually present in applications, and may exist in data files as well. It corresponds to what appears in the "Get Info" box for the specified filesystem object.


This inspector takes the specified service property and retrieves its version (file version).The service name must be passed between double quotes (e.g. "BESClient"). On Debian, Raspbian, Ubuntu, AIX, HP-UX and Solaris, the inspector only works for BigFix services. The BigFix service names are: BESClient, BESExplorer, BESFillDB, BESGatherDB, BESPluginPortal, BESRelay, BESRootServer, BESWebReportsServer and BESWebUI.


Turns a version type into a string of the form "1.2.3.4".Example: version of regapp "bigfix.exe" as string = "1.0.45.0" - Returns True if the BigFix application has the specified version.Example: version of package "BESAgent" of rpm as string = "3.1.0.19-1" - TRUE if the BESAgent program has the given version.


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HCL releases a new version of BigFix each quarter with new features and enhancements. Oftentimes customers who have not experienced the upgrade process are hesitant miss and out on exciting new features and functionality. Upgrading the BigFix environment is an easy process with little downtime. This document will guide you through the typical upgrade process.


1.Open a support case ahead of time and let support know you are scheduling an upgrade. Having an open case will speed the process of getting a technician who can be on the phone to help that much faster. =kb_article&sysparm_article=KB0010164


I have been trying to install the Service Graph Connector for BigFix into my instance. But it is showing incompatible since my instance version is Vancouver and SG connector for BigFix is compatible up to Utah version. Last released version of the SG connector for BigFix is 1.7.2.


In November 2020, Red Hat Linux 6 reaches end of mainstream support. Current users are advised to either migrate to a supported Red Hat Enterprise Linux (RHEL) version or acquire extended support from Red Hat. If a customer acquires extended support, they are eligible to purchase one or both of the following offerings from HCL:


For more information, refer to the recent article on the Red Hat Customer Portal. For more information about the new HCL offerings, download the BigFix Extended Patch for RHEL data sheet.


So, you don't see "BigFix - Updated Platform Server Components version x.x.x Now Available!" on the available Fixlet list, correct ?



Have you tried to enable 'Show Hidden Content / Show Non-relevant Content' option ?

If "BigFix - Updated Platform Server Components version x.x.x Now Available!" shows up as Non-relevant you need to check which relevance is not fulfilled.


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UCSF is a Bring Your Own Device (BYOD) campus and requires all students to own a personal device for UCSF-related activities. The purpose of these requirements is to ensure that devices meet or exceed a set of standards that will allow students to participate effectively in the UCSF technology ecosystem. Technology will be an integral component of your UCSF education. Having adequate hardware is worth the investment--your focus should be on your education, not dealing with technical issues caused by dated or underpowered devices.


These requirements also ensure that incoming students have installed all security software required by the UCSF Minimum Security Standards. UCSF students have a legal and ethical responsibility to preserve and protect the privacy, confidentiality, and security of all confidential information, both patient and non-patient related. Security regulations are dictated by the Federal Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), other Federal and California privacy laws, as well as UCOP and UCSF Policies, and Medical Center Administrative Policies and Procedures.


You must own a laptop computer that meets the following minimum specifications. If something is not listed as required, we offer no specific recommendations and suggest that you make purchase decisions based on your budget, features, and preference for Mac or PC.


The MacBook (Retina 12") and MacBook Air have notably underpowered Y-Series processors and do not meet our requirements. The 2018, 2019, and 2020 MacBook Pro with 256 GB or larger SSD and 8 GB or more RAM meet our requirements.


An iPad or Android Tablet alone does not meet our requirements; the use of a tablet as a companion device is acceptable. The use of Chromebooks at UCSF raises significant security concerns; if you have one, we recommend that you do not use it for anything involving UCSF business, research, or studies.


UCSF highly recommends that international students wait until arriving in the United States before purchasing hardware and software. There are several important reasons based on prior experience, including:


If you do not already own an iPad that meets these requirements, we recommend you buy the most recently released version of the iPad. We offer no other recommendation from this list and suggest that you make purchase decisions based on your budget, features, and preferences. If you plan on using your iPad as your primary device for taking notes, you may want to consider getting an iPad with larger screen and if you want the ability to use an Apple Pencil, please check for compatibility at -pencil/.


Students can obtain a free license for Windows 10 Education from UCSF OnTheHub. Be sure to keep a copy of the product key as it is only available online for a short period of time. To change your version of Windows, search for "Activation" from the Start menu and click the Activation shortcut. Click Change product key, enter your new product key, and follow the on-screen instructions.


Duo is a two-factor authentication application. VPN and online email access requires a second verification on another device to authenticate your identity. Duo provides several authentication options, but the most convenient is through the Duo Mobile smartphone app.


The Password Management Tool is not available when off campus. The Hitachi App allows you access these functions including changing forgotten passwords and resetting your account if you are locked out due to multiple failed login attempts.

When setting this up the first time, you will need to access the Password Management Tool via


Pulse Secure is Virtual Private Network (VPN) client. When off campus, Pulse Secure connects your computer to the UCSF network in order to protect the transfer of all data. VPN connection is required for access to certain library resources and needed to send or receive your UCSF email when using desktop applications such as Outlook and Apple Mail.


CipherCloud scans UCSF Box and automatically encrypts all file formats that contain matches to UCSF PHI. You will know a file is encrypted when it is renamed with a .ccsecure extension. The CipherCloud agent is required to open these encrypted files.


UCSF provides Office 365 ProPlus for Mac and PC users which includes desktop versions of Outlook, Word, Excel, PowerPoint, OneNote, Publisher (PC only), and Access (PC only). You can install Office on up to 5 PCs or Macs, 5 tablets, and 5 smartphones. The Office installer can be accessed by following the instructions below:


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Windows Note: To run ChimeraX, you need to have a recent Microsoft Visual C++ runtime installed from Microsoft. In particular, you should install vc_redist.x64.exe. Typically, it is already present on computers with up-to-date patches. And in the future, it will be included as part of the installer.


You are required to install ExamSoft Examplify on your iPad and laptop and use this software for all computer-based exams. Your laptop will be used for remote assessments and your iPad for in-person assessments.


Before arriving at campus, you must be able to send/receive messages from your UCSF Email. Use of this email account is required for all communications involving UCSF business, research, and studies. You are expected to check this account periodically to stay apprised of all program and campus messages. In addition to being able to send/receive messages, you are required to enroll in the UCSF Password Management Tool and change your original password that was distributed by the Registrar. Please see First Time Login instructions on the Technology Introduction for Students.

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