RedMobile quits after about 30 minutes of background execution.

78 views
Skip to first unread message

Carlos Sanz

unread,
Jan 14, 2021, 4:26:40 AM1/14/21
to RedMobile
I'm using registered version and two different Android terminals: Samsung and Xiaomi.
I've disabled in both terminals the battery saving strategies, the RAM cleaning procedures and RedMobile keeps quitting
But when RedMobile has stopped, notification is still displaying "App is running in background. Doing heavy tasks"
I've even locked the app but no luck.

Any idea?
Thanks !
Carlos

okhiroyuki

unread,
Jan 14, 2021, 9:39:23 AM1/14/21
to RedMobile
The "App is running in background. Doing heavy tasks" is a very old version, isn't it? Please try updating to the latest version.

Also, due to Android limitations, it is difficult to keep the app running in the background. If you run it in the foreground or power the device, it may come true.
2021年1月14日木曜日 18:26:40 UTC+9 carlo...@gmail.com:

Carlos Sanz

unread,
Jan 14, 2021, 9:55:39 AM1/14/21
to RedMobile
Hi.
Version is 6.0.3..I just downloaded it from google play. Is there any newer version?
Android is running on external charger.

Thanks for the help.

okhiroyuki

unread,
Jan 15, 2021, 7:42:39 PM1/15/21
to RedMobile
Hi

The latest version is indeed v6.0.3.
I've attached a snapshot.

In addition, I ran it on my device (Android 7) while charging the battery, and it kept running even after 30 minutes.
If you can, please try reinstalling once.

Screenshot_20210116_093656_com.okhiroyuki.redmobile.jpgScreenshot_20210116_093708_com.huawei.android.launcher.jpg


2021年1月14日木曜日 23:55:39 UTC+9 carlo...@gmail.com:

Carlos Sanz

unread,
Jan 16, 2021, 6:29:23 AM1/16/21
to RedMobile
Hi. 
Thanks for your advice.
I found out that the unexpected quitting was not caused by app itself but by a flow (not too complex). When removed that flow and started a new one, Redmobile kept running.
My suspect is about a "ui chart" node that stored a lot of data after 30 minutes.
Anyway, I'll try to track and confirm this issue.

Thanks !

okhiroyuki

unread,
Jan 16, 2021, 6:27:01 PM1/16/21
to RedMobile
I'm glad you found the cause.
Thank you.

2021年1月16日土曜日 20:29:23 UTC+9 carlo...@gmail.com:
Reply all
Reply to author
Forward
0 new messages