SmartTree in Version 10

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ArryD

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Nov 6, 2009, 8:04:44 AM11/6/09
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Has anyone else seen SmartTree behave schizophrenic in version 10?
Basically any node I click on in the tree sees the the node refresh
and display as a random different node, and only half the items then
list underneath it. SmartTree is basically unusable like this, just
wondering if anyone has a suggestion to fix this.

Stefan Popp

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Nov 6, 2009, 9:12:28 AM11/6/09
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Hi, i'm using Management Server Version 10.0.0.72 (HF 2) in IE8. I did
not encounter any problems when using SmartTree. It behaves like in
previous versions.
Perhaps you could use the compatibility mode, if you are using IE8.

ArryD

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Nov 6, 2009, 1:02:36 PM11/6/09
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Thanks Stefan. Im working with 10.0.0.52 so putting it down to
something with this version.

Cheers - Aaron

Gavin Cope

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Nov 8, 2009, 7:06:17 AM11/8/09
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I'm seeing exactly this same problem in version 9, service pack 1. It occurs in both our dev and prod environments and with and without compatibility mode in IE8. I haven't been able to figure out the cause yet and neither a server restart or clearing my caches makes any difference. It's extremely frustrating.

Cheers,

Gavin

2009/11/7 ArryD <aaron....@gmail.com>

dylanr

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Nov 18, 2009, 4:26:49 PM11/18/09
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I'm seeing it in 9.0.1.29 as well, in IE6 through 8. I've contacted
OpenText and they said there haven't been other reports of the issue.
The fixes suggested so far haven't resolved the issue. One thing I did
find interesting is I am able to use SmartTree within the corporate
network, but once I connect remotely, SmartTree starts acting up.

On Nov 8, 5:06 am, Gavin Cope <gavin.c...@gmail.com> wrote:
> I'm seeing exactly this same problem in version 9, service pack 1. It occurs
> in both our dev and prod environments and with and without compatibility
> mode in IE8. I haven't been able to figure out the cause yet and neither a
> server restart or clearing my caches makes any difference. It's extremely
> frustrating.
>
> Cheers,
>
> Gavin
>
> 2009/11/7 ArryD <aaron.dow...@gmail.com>

ArryD

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Nov 20, 2009, 4:55:57 AM11/20/09
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Thats what was happening with me, it was actually only over remote
desktop that it goes crazy. Luckily we now have VPN access and its
behaving normally with that.
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