"Loading message" in SmartEdit

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Koen

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Feb 24, 2015, 5:03:23 AM2/24/15
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We get some slow response time for a few tasks in SmartEdit. Sometimes the user doesn't know if they activated the task or not. For prevending they will click multiple times, I would like to have something like a loading message, favicon change,.. so they know they need to wait :)

I'm new in the OpenText environment, so I don't know if there are solutions for this. I've already seen a "Waiting for server response" in SmartTree, but not in SmartEdit.. Any advice? We're using OpenText Management server 11.2.

Hilmar Bunjes

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Feb 25, 2015, 10:08:06 AM2/25/15
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Hi Koen,
in SmartTree the system has control over the links and actions going on but in SmartEdit in just introduces some parts without changing the existing anchors. 

I agree that several times when the system is not responding quickly enough the user feedback is not optimal. Maybe you could put some Javascript into SmartEdit mode that is bound to the click event of anchors (or whatever causes the document load) and displaying some "loading" label on the page.

Another field to improve this is to speed up the page load itself. Depending on the project and actions you perform on the page load there might be some room for improvement.

Best,
Hilmar Bunjes
erminas GmbH
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