Publication Error - ConnectToSCP: The current connection has timeout.

Kathleen Pottle

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Oct 25, 2011, 4:36:44 PM10/25/11

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Hello everyone,

Recently we have been receiving this publication error with the ConnectToSCP and a timeout. Has anyone experienced this? Any ideas on helping figure this out?

Thanks,

Kathy Pottle

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Kathleen S. Pottle
Web Services Manager

Phillips Exeter Academy

Tony Gayter

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Oct 25, 2011, 4:41:40 PM10/25/11

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That is usually the error from incorrect FTP details. If you RDP onto the CMS server and try to connect to the FTP server (where its publishing to) using an ftp client to make sure teh details are correct.

Kathleen Pottle

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Oct 25, 2011, 4:42:35 PM10/25/11

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Thank you ... I'll check into that.

Kathy

On Tue, Oct 25, 2011 at 4:41 PM, Tony Gayter <tonyg...@gmail.com> wrote:

That is usually the error from incorrect FTP details. If you RDP onto the CMS server and try to connect to the FTP server (where its publishing to) using an ftp client to make sure teh details are correct.

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Kathleen S. Pottle
Offering Web & Office Solutions
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Kathleen Pottle

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Oct 28, 2011, 7:23:49 AM10/28/11

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It was FTP related. Work was being done on the CMS server and the FTP settings were not put back in place after completing.
Thanks...

On Thu, Oct 27, 2011 at 4:36 AM, Neil Fegen <n.fe...@gmail.com> wrote:

Yep, Tony is right - definitely FTP-related - we have seen this when the username we use has had the permissions changed by IT or some other restrictions change.

Neil

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