REDCap is not able to send emails - CRITICAL

[Ahasub Chowdhury]

Hi all,

We have set up REDCap in Azure PaaS and when I add the SendGrid API key to REDCap, I get the below error even though I am able to send emails using REDCap which indicates SendGrid API key is working but the error in REDCap is still there. 

I am assuming it's something to do with Web app config. But not sure where to look as I haven't done a similar set up before. Also the php.ini file it refers to I don't see that file anywhere either. :( 

REDCap is not able to send emails - CRITICAL: It appears that your SMTP configuration (email-sending functionality) is either not set up or not configured correctly on the web server. It is HIGHLY recommended that you configure your email/SMTP server correctly in your web server's PHP.INI configuration file or else emails will not be able to be sent out from REDCap. REDCap requires email-sending capabilities for many vital application functions. For more details on configuring email-sending capabilities on your web server, visit PHP's mail configuration page.

I would really appreciate your suggestions to point me to the right direction. TIA. 

Kind regards,

Ahasub

[Ahasub Chowdhury]

Hi all,

This is now resolved. Here is the solution incase it helps someone. I found this solution in REDCap community forum. 

When I added a Universal From address to the general configuration page with an email from my domain it works fine. :) 

Kind regards,

Ahasub