Hi,
As Spike says, the opening balance is not shown on the bank account statement page but it is taken into account. When you go to your bank account in quickfile and click more option and settings, can you see your opening balance?
Hi
Go to chart of accounts (under reports) and scroll down to assets and look for Current bank account ( very likely 1200). Go to the very last page (you may have to change the date at the top of the page, depending when you started to use quickfile).
The very last line should be your opening balance. Click on the blue part of the description, this will open the journal with bank account and suspense account. Click on the little arrow-down drop down menu next to suspense account and chose the account from where the money is coming. Click save.
Is the period locked already you have to unlock it first
As Spike says, the opening balance is not shown on the bank account statement page but it is taken into account. When you go to your bank account in quickfile and click more option and settings, can you see your opening balance?
I use and recommend quickfile regularly, being free for the small clients and not a vast price for medium sized clients. It also allows extra users for no cost, so all concerned can have their own login
When a profile is created or linked to an Affinity account a new user will be created with a @quickfile-affinity.co.uk email address. You will see this user in the team management section for the profile being managed. This is a pseudo email address used purely to grant access to the QuickFile account, if access is revoked this user account will be removed automatically.