100% Interview if the candidate has Dual Certification
Client: State of Indiana
Job Title/Req No - IN-IOT ServiceNow Technical Consultant (795992)
Interview Type - Webcam only
Rate - Open.
Work Arrangement - RemoteShort Description-A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.Full Job Description -
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities
• Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
• Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
• Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
• Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
• System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.
Skills Matrix -
Skill Required / Desired Amount of Experience
Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 Years
Deep knowledge of JavaScript, XML, HTML, and CSS Required 5 Years
Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 Years
Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM Highly desired
Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM Highly desired
Questionaries -
Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question 2 Please provide the candidate's email address.
Question 3 This is a remote opportunity. Please provide the City and State the candidate resides.
Question 5 Candidate must be located in the Eastern Standard Time zone to be considered for this position. Please confirm the time zone the resource resides.