Direct End-client Req. ::: Immediate need for QA Functional Tester (MS Dynamics CRM applications), Brooklyn, NY - Hybrid Work Model
r...@gitsus.com
Hi Partners,
Position: QA Functional Tester (MS Dynamics CRM applications)
Client Location: Brooklyn, NY
Work Location: Hybrid work model (3 days On-site MUST)
Duration: 12 months (40 hours per week)
Rate/Hour: Open
Locals will be given highest preference. – Must provide Three Professional References; Photo ID.
Scope of Services:
- The QA Functional Tester will be responsible for testing modifications to the 311 CSMS (Customer Service Management System) workstreams include the Call Center, Online Portal, SMS/Text and mobile applications; because of enhancements, defect fixes, platform upgrades or software maintenance among other things. Responsibilities include reviewing requirements for completeness and testability; preparing and coordinating test plans; developing and recording test cases; executing test cases and analyzing and reporting results.
Tasks & Duties:
· Learn 311 business specifics, 311 systems based on Microsoft Dynamics CRM and processes and OTI application delivery standards and procedures.
· Contribute to review of requirements and other project artifacts with the project team; provide QA comments and sign off.
· Provide estimates for required testing efforts, collaborate with Project Manager to have testing tasks properly scheduled.
· Load and maintain test scripts into the test management system, participate in loading and maintaining requirements in the appropriate system.
· Maintain necessary documentation in SharePoint project site and other shared repositories.
· Acquire / create / verify test data.
· Execute test cases according to test plan.
- Work with project teams to track, report and resolve defects using the test management system.
- Assist support team in deployments.
- Contribute to identifying appropriate test cases for sanity testing, regression testing.
- Identify test scenarios suitable for test automation and automate them where applicable; Contribute to identifying scenarios for performance testing.
- Make sure all assigned tasks’ status is properly reported and documented.
- Execute all other QA tasks in the SDLC process.
- Develop and own: Test Strategy & test plan; Detailed Test Cases; Test Scripts; Traceability matrix; Test estimates; Progress reports for test execution; Defect reports.
Must Have Skills:
· At least 8 - 10 years of experience as a QA Analyst working with complex enterprise solutions (preferably State/Federal Public Safety Systems).
· Experience in using SLDC management system (like Azure DevOps, QC or JIRA) to track and execute test processes.
· Experience using Azure DevOps (former TFS, Cloud TFS, VSTS) is preferable.
· Experience in covering requirements with test cases.
· Must be able to assist in validation of technical requirements for integration between system components via real time and batch data transfers.
· Experience with specifics of functional and compatibility testing of browser-based UI (HTML based).
· Understanding of the test tasks specifics for HTML based UI vs desktop applications or “thick clients”.
· Experience with at least one GUI based configurable querying or reporting systems (Dynamics CRM Advanced Quivery, Excel Power Query, OBIEE, MS Access, Crystal Reports).
· Understanding the purpose and use of the test tools for APIs/Web services, like SoapUI or Postman.
· Understanding specifics of various text file formats (CSV, XML, JSON) and their use.
· Understanding the purpose and scope of performance testing process and tools.
· Must be proficient computer user with experience using standard productivity tools including Microsoft Project, Word, Excel, PowerPoint, Visio for documents development and data preparation and handling.
· Must be able to take strategic directions from executive management and participate in strategic planning activities throughout the lifetime of the project.
· Must be able to see tasks through to completion without significant guidance.
· Strong issue resolution and investigation skills.
· Ability to articulate and document the steps taken to resolve an issue.
· Excellent oral and written communication/soft skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources.
· Must take initiative, be a decisive decision-maker and show confidence in decisions made.
· Bachelor's degree in computer science, Engineering or Mathematics.
Desired Skills:
· Power user experience of Dynamics CRM is desired.
· Experience in testing mobile native application.
· Understanding SOA architecture and web-based APIs running SOAP and REST protocols.
· Hands on experience with SoapUI and Postman including test automation features.
· Understanding of the XML data modes like NIEM, structure and use specifics of JSON files and formats.
· Experience with UI test automation concepts and tools like UFT/QTP, Selenium WebDriver.
· Practical knowledge of SQL language, ability to use it in testing tasks.
· Knowledge of NYC Government culture.
Thanks,
Ram M.
Global IT Solutions USI Inc.
Phone: (718) 676-9625 Ext. 205
Mobile: (847) 769-0850
Fax : (718) 377-2527
E-mail: r...@gitsus.com
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