Role: Contact Center Engineer (LiveVox / NICE inContact@Plano, TX (Remote)
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kesavan recruiter
9:56 AM (8 hours ago) 9:56 AM
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Hi
Contract
Role: Contact Center Engineer (LiveVox / NICE inContact)
Location: Plano, TX (Remote)
Must have:
Core work on LiveVox outbound campaign working with both business and technical teams.
Job Description
Call Center experience in NICE InContact with Studio Scripting.(Omni channel scripting)
Call Center experience in LiveVox with designer Scripting.(Omni channel scripting)
Good knowledge on API ; Snowflake integration; SF Marketing cloud
SME on LiveVox dialer /Smart Reach with scripting
Nice Personal Contact Dialer.
Call Center experience in LiveVox with designer Scripting.(Omni channel scripting)
Good knowledge on API ; Snowflake integration; SF Marketing cloud
SME on LiveVox dialer /Smart Reach with scripting
Nice Personal Contact Dialer.
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