104406-1 || Local F2F - Senior ServiceNow Developer (Lead or Architect level) || Chicago, IL (need only local candidate)

[VINEET SHARMA]

Please share Updated Resume to vineet...@pacerstaffing.com

 

Pay Rate Range: $80-85/hr. C2C (All Inclusive + Including VMS Charges 6%)

 

Job Title: ServiceNow Developer
Location: Chicago, IL (need only local candidate)
Interview: In-Person

Duration: 6 months 

Experience: 5+ years of hands-on ServiceNow development experience
Location: Not specified

Role Overview

We are looking for an experienced ServiceNow Developer with strong hands-on experience in configuring, customizing, developing, and integrating the ServiceNow platform. The candidate should have strong knowledge of ITSM, ITOM, HAM, CMDB, Asset Management, and Service Catalog, along with ServiceNow scripting, integrations, scoped applications, security, and automation.

The candidate should also be comfortable working with Platform Analytics, understanding existing ServiceNow configurations, connecting underlying data with ITSM capabilities, and developing scalable solutions based on business requirements.

Key Responsibilities

1. ServiceNow Configuration & Development

• Configure and customize ServiceNow to meet business requirements.
• Work across ITSM, ITOM, HAM, CMDB, Asset Management, Incident Management, Change Management, and Service Catalog.
• Develop forms, workflows, business rules, UI policies, catalog items, and other platform components.
• Support administration, upgrades, maintenance, access control, workflow automation, and data management across multiple ServiceNow instances.

2. ServiceNow Scripting

• Develop clean, efficient, and maintainable JavaScript.
• Build and maintain:
• Business Rules
• Script Includes
• Scheduled Jobs
• UI Actions
• Client Scripts
• UI Policies
• Catalog Client Scripts
• Flow Designer components
• Perform code reviews and quality checks for development and upgrade activities.

3. Integration Development

• Design, develop, and maintain ServiceNow integrations using:
• IntegrationHub
• Flow Designer Actions, Spokes, and Subflows
• REST APIs
• SOAP APIs
• Scripted REST APIs
• REST Messages
• Middleware
• Apply integration patterns such as ETL, e-bonding, and event-driven integrations.
• Consider API transaction governance and entitlement consumption when designing integrations.

4. Scoped Applications & CSDM

• Develop and maintain ServiceNow scoped applications.
• Understand application scope isolation and cross-scope access.
• Understand the impact of custom tables on ServiceNow platform licensing.
• Align application development with the Common Service Data Model (CSDM).

5. Requirements & Solution Design

• Work with business users, IT teams, system administrators, implementation partners, and other stakeholders to gather requirements.
• Translate business processes and requirements into scalable ServiceNow solutions.
• Participate in technical discovery, solution design, architecture discussions, and implementation activities.

6. Testing, Security & Quality

• Test ServiceNow enhancements, integrations, upgrades, and patches.
• Support regression testing and preferably use Automated Test Framework (ATF).
• Apply security best practices involving:
• ACLs
• Access controls
• Security properties
• Data classification
• Health Scan remediation
• Identify security and compliance considerations during development.

7. Data, Analytics & Platform Optimization

• Work with Platform Analytics and ServiceNow data to support ITSM reporting and business requirements.
• Understand existing platform configurations and data structures.
• Connect underlying ServiceNow data with ITSM capabilities to produce required deliverables.
• Identify opportunities to improve platform performance, processes, and automation.

8. AI & Automation

• Use ServiceNow Now Assist and AI-assisted development capabilities.
• Experience or familiarity with:
• Build Agent / AI-assisted code generation
• Virtual Agent
• Predictive Intelligence
• Now Assist for ITSM
• Evaluate AI-generated code and solutions for quality, security, and compliance.

9. Documentation & Knowledge Sharing

• Create and maintain technical documentation, design documents, integration runbooks, knowledge articles, workflows, and configuration documentation.
• Provide training and guidance to users, administrators, and technical teams.
• Mentor team members and promote ServiceNow development best practices.

Required Skills

• 5+ years of hands-on ServiceNow development and configuration experience
• Strong experience with ServiceNow ITSM, ITOM, and HAM
• Strong knowledge of Incident Management, Change Management, Service Catalog, CMDB, and Asset Management
• Strong JavaScript development experience
• Server-side and client-side ServiceNow scripting
• Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, and Flow Designer
• IntegrationHub
• REST/SOAP API development
• Scripted REST APIs and REST Messages
• Scoped application development
• CSDM
• ServiceNow administration, access control, workflow automation, and data management
• ServiceNow reporting and Platform Analytics
• Strong troubleshooting and problem-solving skills

Preferred / Plus Skills

• ServiceNow product implementation experience
• Automated Test Framework (ATF)
• Now Assist / AI-assisted ServiceNow development
• Build Agent
• Virtual Agent
• Predictive Intelligence
• ITIL / ITIL v4 certification
• ServiceNow certifications such as:
• CSA – Certified System Administrator
• CAD – Certified Application Developer
• CIS – Certified Implementation Specialist

Professional Skills

• Strong communication and stakeholder-management skills
• Ability to gather and analyze complex requirements
• Ability to independently own work from requirements through deployment
• Strong attention to detail and quality mindset
• Ability to manage multiple priorities and identify blockers early
• Willingness to continuously learn new ServiceNow capabilities and technologies

 

 

Thank You!

Vineet Kumar Sharma

Senior Recruitment Consultant

Email ID: vineet...@pacerstaffing.com

LinkedIn: linkedin.com/in/vineetshr

HQ: Pottstown, PA, 19464 | Web: pacerstaffing.com