Direct End-client Req. ::: Immediate need for NG911 Telephony SME - Lev.3, Brooklyn, NY - 100% On-site
r...@gitsus.com
Dear Associates,
Position: NG911 Telephony SME – Lev.3
Client Location: Brooklyn, NY (100% On-site)
Duration: 11 months (35 hours per week)
Rate: Open
Must Provide Three (3) Professional References; Work Authorization; and Photo ID
Scope of Services:
NG911 Telephony SME
- Manage and oversee the execution and delivery of all aspects of the telephony components of the NG9-1-1 system.
- Ensure policies, procedures, and best practices for telephony systems are being met throughout the implementation of the NG9-1-1 system.
- Validate telephony configurations during the NG9-1-1 system implementation.
- Provide test cases for SAT and SIT; continue to identify risks associated with telephony integrations with the NG9-1-1 system.
- Validate test results for telephony components of the NG9-1-1 system during SAT and SIT, review applicable architectural flows, and compare with raw test results to ensure the system behaves as expected.
Must have Skills:
- Minimum 12 years of experience in a particular technical and/or business application, product, platform, or methodology.
- Develop and maintain call-flow diagrams, signaling validation scripts, and interoperability matrices across PSAC I, PSAC II, and vendor sites.
- Collaborate with MSCI, Motorola, NICE, Cisco, and telecom carriers to resolve interoperability, signaling, and audio quality issues.
- Support testing, troubleshooting, and cutover events involving critical voice infrastructure.
- Design and validate call routing workflows per NENA STA-010, STA-012, and STA-019 standards.
- Configure and analyse SIP messages, SDP negotiation, and trunk performance across SBCs and gateways.
- Maintain mappings between ESRP, BCF, and CHS components for voice, text, and multimedia calls.
- Ensure correct implementation of ECRF/LVF call routing functions for location-based dispatching.
- Work with network and integration engineers to ensure ESiNET-level QoS, DSCP tagging, and failover routing.
- Validate carrier connectivity for private IP trunk services.
- Support call path redundancy testing and performance benchmarking between PSAC I, PSAC II, and NGCS vendor data centers.
- Analyze SIP traces, CDRs, and packet captures to validate system behavior under load and failover.
- Collaborate with the Lead Test Engineer to develop test scripts and call-flow verification plans for production readiness.
- Knowledge of public safety environments
- Design skills in IP voice management, auditing, and monitoring.
- Knowledge of Logging and Recording technologies and techniques for legacy and IP PBX’s.
- Excellent communication and clear business writing skills as well as interpersonal skills.
Thanks,
Ram M.
Global IT Solutions USI Inc.
Phone: (718) 676-9625 Ext. 205
Mobile: (847) 769-0850
Fax : (718) 377-2527
E-mail: r...@gitsus.com
An E-Verify Company
Certified Minority-owned Business Enterprise (MBE) – New York City (NYC), New York State (NYS) and The Port Authority of New York & New Jersey (PANYNJ)
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