Need: ServiceNow Project Manager / Delivery Manager @ MD
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Steave Nickson
Aug 28, 2026, 12:49:32 PMAug 28
to srik...@dwintechcorp.com
Hi Associates,
Greetings!!
Please find the specs of the requirement below; kindly send suitable profiles to srik...@dwintechcorp.com
1. Senior ServiceNow Project Manager / Delivery Manager
Location: Woodlawn, MD
Work Arrangement: Onsite 5 days a week
Interview: In-person interview required
Rate: $65/hr on C2C
Position Overview
We are seeking an experienced Senior ServiceNow Project Manager / Delivery Manager to lead delivery, governance, and modernization efforts across enterprise ServiceNow programs in Woodlawn, MD. This role requires strong experience managing complex technology programs, coordinating cross-functional teams and vendors, driving ServiceNow platform strategy execution, and ensuring project milestones, deliverables, and operational outcomes are achieved successfully.
The successful candidate will provide program-level oversight across ServiceNow initiatives, facilitate executive and stakeholder engagement, manage dependencies and risks, and ensure delivery activities remain aligned with federal standards and enterprise governance requirements.
Key Responsibilities
Lead the end-to-end delivery of complex ServiceNow initiatives across ITSM, ITOM, HAM/SAM, CMDB/Discovery, HRSD, CSM, CMP, and related modules.
Drive program governance, oversight, planning, prioritization, and delivery across multi-team and multi-vendor workstreams.
Develop and manage detailed project schedules, RAID logs, dashboards, ROMs, and contract deliverables in alignment with federal standards.
Coordinate sprint ceremonies, release readiness activities, production deployments, integration planning, and UAT execution.
Facilitate stakeholder engagement across CIO offices, ServiceNow platform owners, PMOs, and business units to maintain alignment and transparency.
Prepare and deliver executive-level communication, status reports, modernization updates, project health assessments, and delivery briefings.
Oversee dependency management, cross-team resource coordination, and issue escalation and resolution processes.
Ensure compliance with security and ATO documentation, platform governance requirements, and user training and enablement activities.
Support demand management, intake workflows, and enterprise ServiceNow portfolio management processes.
Coordinate delivery activities across architecture, development, operations, and business teams.
Track project milestones, deliverables, risks, issues, dependencies, and overall project health.
Ensure delivery teams remain aligned with program priorities, schedules, and modernization objectives.
Support continuous improvement of ServiceNow delivery processes, governance practices, and program execution.
Required Qualifications
Bachelor's degree plus 10 years of relevant IT or project management experience, or equivalent experience in lieu of degree.
8+ years of experience leading project or program management within enterprise technology environments.
Demonstrated experience delivering large-scale IT implementations, including governance, program oversight, and executive stakeholder engagement.
3+ years of experience managing ServiceNow implementation programs within a federal agency or equivalent transformation environment.
Working knowledge of ServiceNow administration, configuration, platform operations, and module functionality.
Experience managing ServiceNow initiatives across ITSM, ITOM, HAM/SAM, CMDB/Discovery, HRSD, CSM, and CMP.
Strong proficiency with Microsoft Office, particularly PowerPoint and Excel, for executive-level communication and reporting.
Hands-on experience with project management and delivery tools such as Jira and Microsoft Project.
Strong experience managing project schedules, RAID logs, dashboards, risks, issues, dependencies, and deliverables.
Exceptional communication, stakeholder management, organizational awareness, and problem-solving skills.
Demonstrated ability to coordinate complex work across multiple teams, vendors, and organizational stakeholders.
Experience working in fast-paced enterprise technology environments with multiple concurrent workstreams.
Preferred Qualifications
ServiceNow certifications such as CSA, CAD, CIS ITSM, CIS SAM, CIS APM, or related certifications.
Experience interacting with SSA or other federal clients and familiarity with federal delivery cadence.
Experience working with Agile, hybrid, or traditional project management frameworks.
PMP, Scrum/Agile, SAFe, or related project and delivery certifications.
Experience with ATO/security documentation, FedRAMP alignment, and ServiceNow platform governance.
Demonstrated ability to manage matrixed teams and coordinate across architecture, development, operations, and business units.
Experience supporting enterprise ServiceNow modernization and transformation programs.
Experience managing multi-vendor delivery environments and complex implementation dependencies.
---------------------------
Thanks & Regards
Please find the specs of the requirement below; kindly send suitable profiles to srik...@dwintechcorp.com
1. Senior ServiceNow Project Manager / Delivery Manager
Location: Woodlawn, MD
Work Arrangement: Onsite 5 days a week
Interview: In-person interview required
Rate: $65/hr on C2C
Position Overview
We are seeking an experienced Senior ServiceNow Project Manager / Delivery Manager to lead delivery, governance, and modernization efforts across enterprise ServiceNow programs in Woodlawn, MD. This role requires strong experience managing complex technology programs, coordinating cross-functional teams and vendors, driving ServiceNow platform strategy execution, and ensuring project milestones, deliverables, and operational outcomes are achieved successfully.
The successful candidate will provide program-level oversight across ServiceNow initiatives, facilitate executive and stakeholder engagement, manage dependencies and risks, and ensure delivery activities remain aligned with federal standards and enterprise governance requirements.
Key Responsibilities
Lead the end-to-end delivery of complex ServiceNow initiatives across ITSM, ITOM, HAM/SAM, CMDB/Discovery, HRSD, CSM, CMP, and related modules.
Drive program governance, oversight, planning, prioritization, and delivery across multi-team and multi-vendor workstreams.
Develop and manage detailed project schedules, RAID logs, dashboards, ROMs, and contract deliverables in alignment with federal standards.
Coordinate sprint ceremonies, release readiness activities, production deployments, integration planning, and UAT execution.
Facilitate stakeholder engagement across CIO offices, ServiceNow platform owners, PMOs, and business units to maintain alignment and transparency.
Prepare and deliver executive-level communication, status reports, modernization updates, project health assessments, and delivery briefings.
Oversee dependency management, cross-team resource coordination, and issue escalation and resolution processes.
Ensure compliance with security and ATO documentation, platform governance requirements, and user training and enablement activities.
Support demand management, intake workflows, and enterprise ServiceNow portfolio management processes.
Coordinate delivery activities across architecture, development, operations, and business teams.
Track project milestones, deliverables, risks, issues, dependencies, and overall project health.
Ensure delivery teams remain aligned with program priorities, schedules, and modernization objectives.
Support continuous improvement of ServiceNow delivery processes, governance practices, and program execution.
Required Qualifications
Bachelor's degree plus 10 years of relevant IT or project management experience, or equivalent experience in lieu of degree.
8+ years of experience leading project or program management within enterprise technology environments.
Demonstrated experience delivering large-scale IT implementations, including governance, program oversight, and executive stakeholder engagement.
3+ years of experience managing ServiceNow implementation programs within a federal agency or equivalent transformation environment.
Working knowledge of ServiceNow administration, configuration, platform operations, and module functionality.
Experience managing ServiceNow initiatives across ITSM, ITOM, HAM/SAM, CMDB/Discovery, HRSD, CSM, and CMP.
Strong proficiency with Microsoft Office, particularly PowerPoint and Excel, for executive-level communication and reporting.
Hands-on experience with project management and delivery tools such as Jira and Microsoft Project.
Strong experience managing project schedules, RAID logs, dashboards, risks, issues, dependencies, and deliverables.
Exceptional communication, stakeholder management, organizational awareness, and problem-solving skills.
Demonstrated ability to coordinate complex work across multiple teams, vendors, and organizational stakeholders.
Experience working in fast-paced enterprise technology environments with multiple concurrent workstreams.
Preferred Qualifications
ServiceNow certifications such as CSA, CAD, CIS ITSM, CIS SAM, CIS APM, or related certifications.
Experience interacting with SSA or other federal clients and familiarity with federal delivery cadence.
Experience working with Agile, hybrid, or traditional project management frameworks.
PMP, Scrum/Agile, SAFe, or related project and delivery certifications.
Experience with ATO/security documentation, FedRAMP alignment, and ServiceNow platform governance.
Demonstrated ability to manage matrixed teams and coordinate across architecture, development, operations, and business units.
Experience supporting enterprise ServiceNow modernization and transformation programs.
Experience managing multi-vendor delivery environments and complex implementation dependencies.
---------------------------
Thanks & Regards
Srikanth A
Kindly submit your consultant profile to above Email ID. Email is the best way to reach me out.
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