Local - 10 Years - SERVICENOW Engineer (HAM Specialist) in Austin, TX - F2F Interview
VINEET SHARMA
Please share resume to vineet...@hire-in.com
Points of Consideration –
- 10 Years’s
- ServiceNow Engineer (with HAM – Hardware Asset Management)
- Local of Austin, TX
- Virtual, then F2F Interview
- No H1B
Position: ServiceNow Engineer (HAM Specialist)
Exp: Minimum: 10+ Years
Location: Austin, TX (All 5 days working from office)
Interview : Virtual,
then F2F
Kindly share your resume for the quick review !
POSITION OVERVIEW
We are seeking a highly skilled and adaptable ServiceNow Engineer to join
our dynamic IT Operations team.
This role is critical for a high-priority project currently in mid-flight.
The ideal candidate will possess deep technical expertise in the
ServiceNow platform and be capable of hitting the ground running to support
ongoing development and implementation efforts.
A significant focus of this role will be supporting and enhancing our Hardware Asset Management (HAM)
capabilities.
While broad ServiceNow experience is required, specific experience with
the HAM module is a major differentiator.
KEY RESPONSIBILITIES:
• Rapid Integration: Quickly ramp up on existing project workflows,
architecture, and team processes to contribute effectively within the first two
weeks.
• HAM Module Optimization: Lead or assist in the implementation,
configuration, and optimization of the ServiceNow Hardware Asset Management
(HAM) module.
• Platform Development: Design, develop, and maintain ServiceNow
applications, including UI Policies, Business Rules, Client Scripts, and
Workflows.
• Integration Support: Develop and manage integrations between
ServiceNow and other enterprise systems (e.g., discovery tools, procurement
systems).
• Team Collaboration: Work closely with stakeholders, project managers,
and fellow engineers in an Agile environment to deliver high-quality solutions.
• Troubleshooting & Support: Provide Tier 3 support for complex
platform issues, specifically related to Asset Management and core ITSM
functions.
• Documentation: Maintain technical documentation, including design
specifications, test plans, and user guides.
REQUIRED QUALIFICATIONS:
• Experience: professional experience as a ServiceNow Engineer or
Developer.
• Platform Knowledge: Proficiency in ServiceNow ITSM (Incident, Change,
Problem, Knowledge) and CMDB.
• Technical Skills: Strong JavaScript, HTML, and CSS skills within the
ServiceNow framework.
• Agile Mindset: Proven ability to work in a fast-paced, iterative
environment with changing priorities.
• Communication: Excellent verbal and written communication skills, with
the ability to explain technical concepts to non-technical stakeholders.
• HAM Expertise: Hands-on experience with the ServiceNow Hardware Asset
Management (HAM) Professional module, including asset lifecycle management,
hardware normalization, and mobile scanning.
• Certifications: Certified ServiceNow Application Developer or
Certified Implementation Specialist (CIS) in HAM or Discovery.
• Migration Experience: Experience picking up projects mid-progress and successfully
driving them to completion
|
|